Customer reviews from geappliances.com
GE - 36 in. Wide 27.9 Cu. Ft. Side-By-Side Refrigerator with Extra Tall Dispenser and In-Door Icemaker - Black
Average customer rating
4
(57 Reviews)
Rating breakdown 57 reviews
5 Stars
31
4 Stars
11
3 Stars
5
2 Stars
4
1 Star
6
64%of customers recommend this product.
(
18 out of
28)
Customer Reviews for GE - 36 in. Wide 27.9 Cu. Ft. Side-By-Side Refrigerator with Extra Tall Dispenser and In-Door Icemaker - Black
Customer Rating
4
Great features and worth the money
on August 2, 2026
Posted by: HildaPuswa
Love the refrigerator, icemaker works well and is very efficient, large dispenser area. A bit noisy when making ice but it works well. Replaced a more expensive LG and so happy that I did. Refrigerator section keeps cooler far better than the LG. Deli and produce bins are far larger than my previous refrigerator and makes it easier to organize items.
Written by a customer while visiting geappliances.com
Customer Rating
4
New Frig
on July 28, 2026
Posted by: JHJM
Ice maker makes smaller cubes than our old one but the cubes come out with crushed ice together
Manual incomplete inc little pertinent Info. Had to call service for help with adjusting temperatures
Would like a covered pull out drawer like old one.
Need a reg temp gauge. Had to add 2
Manual incomplete inc little pertinent Info. Had to call service for help with adjusting temperatures
Would like a covered pull out drawer like old one.
Need a reg temp gauge. Had to add 2
I would recommend this to a friend!
Features
3
Performance
3
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
2
Bad design for water/ice dispenser well.
on July 17, 2026
Posted by: Avedawg
I replaced my old GE fridge which had an ice/water opening in the freezer door which had a grate to catch water/ice spills when in use. This new model DOES NOT HAVE A GRATE TO CATCH WATER OR ICE SPILLS. This is a huge product/feature oversight. How is it possible that the GE designers missed this? I am considering returning the new fridge because it does not have this very basic, obvious product feature.
No, I would not recommend this to a friend.
Features
2
Performance
3
Quality
4
Value
4
Response from geappliances.comBy Diego, GE_Appliances, July 20, 2026
We appreciate your feedback regarding the water dispenser area. We are going to share your comments with our product team for review.
Written by a customer while visiting geappliances.com
Customer Rating
5
Great features
on July 17, 2026
Posted by: ORVi
from Texas
Great choice and looks beautiful in my kitchen.
Delivery was super smooth and Dorothy in the Waxahachie store was awesome.
Delivery was super smooth and Dorothy in the Waxahachie store was awesome.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
Ice maker problems
on July 16, 2026
Posted by: Ricknjax
from Jacksonville, FL
Before purchasing this refrigerator, I read the reviews & should have listened more carefully to the comments. I agree that the right refrigerator door swings all the way open creating an issue. It should have a stopping point mid way. Also the ice maker is VERY loud and when you try and obtain cubes all you get is crushed ice. But as of yesterday nothing is coming out at all. I can hear it grinding within the cubes but nothing is coming out. And also there is a constant drip down the front of the ice maker. I am thinking that the cubes have frozen together to a point of one block and as it's trying to grind them it's creating shaved ice and that's getting lodged in the chute creating the drip. I'm trying to figure out how to remove the ice cubes from the door to see if that's the case. But can't figure out how to do that. I looked in the manual but there's nothing listed about removing the ice cube bucket so I can remove the larger pieces of ice. Also as commented within the reviews, I do not like that there isn't a cup (so to speak) to catch the water drips under the chute. Instead it drips down the front of the freezer door. I placed a napkin under the ice maker chute and it is constantly wet. These issues are the reason for the one star review. P.S. It would be nice if Lowe's sent a crew to deliver the refrigerator that speaks English. It was extremely difficult to correspond with the 3 men that were sent.
No, I would not recommend this to a friend.
Features
3
Performance
2
Quality
3
Value
3
Response from geappliances.comBy GE Appliances, July 20, 2026
We are happy to help with the operation of your refrigerator. To remove the ice bin, lift the front of the bin and slide it forward. Once removed, you can clear out any clumped ice. For additional guidance, please refer to the following article: https://products.geappliances.com/appliance/gea-support-search-content?contentId=16843#:~:text=Check%20for%20and%20remove%20clumped,Side%2Dby%2DSide%20models.
To help prevent ice from clumping in the future, please refer to the following article: https://products.geappliances.com/appliance/gea-support-search-content?contentId=21554
The icemaker may make a loud sound when the ice cubes drop into the ice storage bin. This is normal operation. You may also hear a humming or clicking sound when the icemaker fills with water. These sounds may occur once or multiple times during the ice-making cycle.
For more information about the sounds your icemaker and refrigerator can make, please refer to the following article: https://products.geappliances.com/appliance/gea-support-search-content?contentId=15901
Yes, the doors on your refrigerator are designed to stop at a specific point when opened. This helps prevent the doors from swinging fully open and potentially hitting a nearby wall, cabinet, or other object. The door stops are factory-set to 150° and cannot be adjusted.
If the doors are swinging past this point, or if the icemaker is still not operating properly, you can schedule an appointment with one of our Bodewell technicians by calling 1-833-4BODEWELL or online here: https://www.bodewell.com/schedule-repair-service.
To help prevent ice from clumping in the future, please refer to the following article: https://products.geappliances.com/appliance/gea-support-search-content?contentId=21554
The icemaker may make a loud sound when the ice cubes drop into the ice storage bin. This is normal operation. You may also hear a humming or clicking sound when the icemaker fills with water. These sounds may occur once or multiple times during the ice-making cycle.
For more information about the sounds your icemaker and refrigerator can make, please refer to the following article: https://products.geappliances.com/appliance/gea-support-search-content?contentId=15901
Yes, the doors on your refrigerator are designed to stop at a specific point when opened. This helps prevent the doors from swinging fully open and potentially hitting a nearby wall, cabinet, or other object. The door stops are factory-set to 150° and cannot be adjusted.
If the doors are swinging past this point, or if the icemaker is still not operating properly, you can schedule an appointment with one of our Bodewell technicians by calling 1-833-4BODEWELL or online here: https://www.bodewell.com/schedule-repair-service.
Written by a customer while visiting geappliances.com
Customer Rating
5
Stylish and functional
on July 11, 2026
Posted by: LizH
[This review was collected as part of a promotion.] Perfect size for my family! Very easy installation, no trouble at all with putting together the shelves or hooking up the water line. The delivery guys had to take off the doors to get it inside but once inside we had no trouble moving it to the kitchen. I love the turbo cool and turbo freeze functions because we are having a very hot summer here in Ohio! This unit is extremely quiet, no noise at all except when I dispense the ice and water. The lighting is very aesthetic and appealing. The shelves inside are very easy to clean. I really like the no-fingerprint feature on the handles with all my kids! The only issue we have after using it for a couple months is the ice dispenses kind of sloppily. I dont know if there is a way around that, maybe holding the cup higher. A minor inconvenience, as to overall this is a great fit for us.
Response from geappliances.comBy Vikki, GE_Appliances, August 14, 2026
We do have tips to offer. As you mentioned, to keep dispensed ice from missing the glass, put the glass close to, but not touching, the dispenser opening. Avoid overfilling glass with ice, and avoid using narrow glasses. Both of these can cause ice to fall into the chute and not be dispensed. Backed-up ice can jam the chute or cause the door in the chute to freeze shut. If ice is blocking the chute, remove the ice bucket and poke it through with a wooden spoon.
Written by a customer while visiting geappliances.com
Customer Rating
4
Great Refrigerator
on July 6, 2026
Posted by: TRG1
from Chicago
Overall a great refrigerator. The one issue keeping it from five stars is the ice dispenser. It still “shreds” the ice in cube mode splattering all over the floor. Hoping it just a defect requiring a minor fix.
I would recommend this to a friend!
Features
5
Performance
4
Quality
4
Value
5
(click to see the video)
Written by a customer while visiting geappliances.com
Customer Rating
1
Worse refrigerator ever ice maker doesn’t work
on July 2, 2026
Posted by: 12l2
Ice maker doesn’t work, and water drips. This is from a brand new refrigerator.
Response from geappliances.comBy Diego, GE_Appliances, July 7, 2026
We would like to help you with your refrigerator's ice maker not working. We recommend keeping in mind that for a new installation the icemaker itself can take up to 24 hours to get cold enough to produce ice. Also, make sure that the fresh food temperature setting is 37 degrees Fahrenheit and the recommended freezer temperature setting is 0 degrees Fahrenheit. You can find more information on the following article: https://products.geappliances.com/appliance/gea-support-search-content?contentId=17402
It is not unusual to see a few drops of water dripping from the dispenser on your Refrigerator after having dispensed water. This is caused by pressure on the water line and changes in temperature causing some condensation to form and drip. However, if water continues to drip constantly after using the dispenser we recommend scheduling an appointment with one of our Bodewell technicians by calling 1-833-4BODEWELL or online here: https://www.bodewell.com/schedule-repair-service.
It is not unusual to see a few drops of water dripping from the dispenser on your Refrigerator after having dispensed water. This is caused by pressure on the water line and changes in temperature causing some condensation to form and drip. However, if water continues to drip constantly after using the dispenser we recommend scheduling an appointment with one of our Bodewell technicians by calling 1-833-4BODEWELL or online here: https://www.bodewell.com/schedule-repair-service.
Written by a customer while visiting geappliances.com