Customer reviews from geappliances.com
GE - 36 in. Wide 27.9 Cu. Ft. Side-By-Side Refrigerator with Extra Tall Dispenser and In-Door Icemaker - Slate
Average customer rating
4.1
(60 Reviews)
Rating breakdown 60 reviews
5 Stars
34
4 Stars
11
3 Stars
5
2 Stars
4
1 Star
6
64%of customers recommend this product.
(
18 out of
28)
Customer Reviews for GE - 36 in. Wide 27.9 Cu. Ft. Side-By-Side Refrigerator with Extra Tall Dispenser and In-Door Icemaker - Slate
Customer Rating
4
Good looking
on August 3, 2026
Posted by: RickPl
The refrigerator looks good and is functioning well. Lots of space on both sides. A minimal complaint is that the ice dispenser sends out ice with a flourish and it often misses the glass.
Written by a customer while visiting geappliances.com
Customer Rating
3
Love the size of fridge. Hate the ice maker.
on August 3, 2026
Posted by: Debnorm72
from Alabama
Love the size of the refrigerator and freezer. The icemaker dispenser flap won't open...have to open manually...freezes shut. VERY noisy when the water runs in and the ice drops!
No, I would not recommend this to a friend.
Features
1
Performance
2
Quality
4
Value
3
Response from geappliances.comBy Julia, GE Appliances, August 5, 2026
To resolve the issue with your ice maker flap not operating properly, please make an appointment with one of our Bodewell technicians, by calling 1-833-4BODEWELL or visit this site: https://www.bodewell.com/schedule-repair-service.
Written by a customer while visiting geappliances.com
Customer Rating
5
Very pleased!!
on August 3, 2026
Posted by: Dalto
Great capacity, excellent ice maker and dispenser, door shelves well designed for storing frequently used items, large pullout drawers, excellent freezer capacity enhanced by ice maker in the door instead of taking up freezer shelf capacity.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
Great features and worth the money
on August 2, 2026
Posted by: HildaPuswa
Love the refrigerator, icemaker works well and is very efficient, large dispenser area. A bit noisy when making ice but it works well. Replaced a more expensive LG and so happy that I did. Refrigerator section keeps cooler far better than the LG. Deli and produce bins are far larger than my previous refrigerator and makes it easier to organize items.
Written by a customer while visiting geappliances.com
Customer Rating
4
New Frig
on July 28, 2026
Posted by: JHJM
Ice maker makes smaller cubes than our old one but the cubes come out with crushed ice together
Manual incomplete inc little pertinent Info. Had to call service for help with adjusting temperatures
Would like a covered pull out drawer like old one.
Need a reg temp gauge. Had to add 2
Manual incomplete inc little pertinent Info. Had to call service for help with adjusting temperatures
Would like a covered pull out drawer like old one.
Need a reg temp gauge. Had to add 2
I would recommend this to a friend!
Features
3
Performance
3
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
2
Bad design for water/ice dispenser well.
on July 17, 2026
Posted by: Avedawg
I replaced my old GE fridge which had an ice/water opening in the freezer door which had a grate to catch water/ice spills when in use. This new model DOES NOT HAVE A GRATE TO CATCH WATER OR ICE SPILLS. This is a huge product/feature oversight. How is it possible that the GE designers missed this? I am considering returning the new fridge because it does not have this very basic, obvious product feature.
No, I would not recommend this to a friend.
Features
2
Performance
3
Quality
4
Value
4
Response from geappliances.comBy Diego, GE_Appliances, July 20, 2026
We appreciate your feedback regarding the water dispenser area. We are going to share your comments with our product team for review.
Written by a customer while visiting geappliances.com
Customer Rating
5
Great features
on July 17, 2026
Posted by: ORVi
from Texas
Great choice and looks beautiful in my kitchen.
Delivery was super smooth and Dorothy in the Waxahachie store was awesome.
Delivery was super smooth and Dorothy in the Waxahachie store was awesome.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
Ice maker problems
on July 16, 2026
Posted by: Ricknjax
from Jacksonville, FL
Before purchasing this refrigerator, I read the reviews & should have listened more carefully to the comments. I agree that the right refrigerator door swings all the way open creating an issue. It should have a stopping point mid way. Also the ice maker is VERY loud and when you try and obtain cubes all you get is crushed ice. But as of yesterday nothing is coming out at all. I can hear it grinding within the cubes but nothing is coming out. And also there is a constant drip down the front of the ice maker. I am thinking that the cubes have frozen together to a point of one block and as it's trying to grind them it's creating shaved ice and that's getting lodged in the chute creating the drip. I'm trying to figure out how to remove the ice cubes from the door to see if that's the case. But can't figure out how to do that. I looked in the manual but there's nothing listed about removing the ice cube bucket so I can remove the larger pieces of ice. Also as commented within the reviews, I do not like that there isn't a cup (so to speak) to catch the water drips under the chute. Instead it drips down the front of the freezer door. I placed a napkin under the ice maker chute and it is constantly wet. These issues are the reason for the one star review. P.S. It would be nice if Lowe's sent a crew to deliver the refrigerator that speaks English. It was extremely difficult to correspond with the 3 men that were sent.
No, I would not recommend this to a friend.
Features
3
Performance
2
Quality
3
Value
3
Response from geappliances.comBy GE Appliances, July 20, 2026
We are happy to help with the operation of your refrigerator. To remove the ice bin, lift the front of the bin and slide it forward. Once removed, you can clear out any clumped ice. For additional guidance, please refer to the following article: https://products.geappliances.com/appliance/gea-support-search-content?contentId=16843#:~:text=Check%20for%20and%20remove%20clumped,Side%2Dby%2DSide%20models.
To help prevent ice from clumping in the future, please refer to the following article: https://products.geappliances.com/appliance/gea-support-search-content?contentId=21554
The icemaker may make a loud sound when the ice cubes drop into the ice storage bin. This is normal operation. You may also hear a humming or clicking sound when the icemaker fills with water. These sounds may occur once or multiple times during the ice-making cycle.
For more information about the sounds your icemaker and refrigerator can make, please refer to the following article: https://products.geappliances.com/appliance/gea-support-search-content?contentId=15901
Yes, the doors on your refrigerator are designed to stop at a specific point when opened. This helps prevent the doors from swinging fully open and potentially hitting a nearby wall, cabinet, or other object. The door stops are factory-set to 150° and cannot be adjusted.
If the doors are swinging past this point, or if the icemaker is still not operating properly, you can schedule an appointment with one of our Bodewell technicians by calling 1-833-4BODEWELL or online here: https://www.bodewell.com/schedule-repair-service.
To help prevent ice from clumping in the future, please refer to the following article: https://products.geappliances.com/appliance/gea-support-search-content?contentId=21554
The icemaker may make a loud sound when the ice cubes drop into the ice storage bin. This is normal operation. You may also hear a humming or clicking sound when the icemaker fills with water. These sounds may occur once or multiple times during the ice-making cycle.
For more information about the sounds your icemaker and refrigerator can make, please refer to the following article: https://products.geappliances.com/appliance/gea-support-search-content?contentId=15901
Yes, the doors on your refrigerator are designed to stop at a specific point when opened. This helps prevent the doors from swinging fully open and potentially hitting a nearby wall, cabinet, or other object. The door stops are factory-set to 150° and cannot be adjusted.
If the doors are swinging past this point, or if the icemaker is still not operating properly, you can schedule an appointment with one of our Bodewell technicians by calling 1-833-4BODEWELL or online here: https://www.bodewell.com/schedule-repair-service.
Written by a customer while visiting geappliances.com