Customer reviews from frigidaire.com
Frigidaire - 230V 14,000 BTU 700 Sq. Ft. In Wall Air Conditioner with Remote - White
Average customer rating
4.6
(85 Reviews)
Rating breakdown 85 reviews
5 Stars
61
4 Stars
18
3 Stars
2
2 Stars
1
1 Star
3
Customer Reviews for Frigidaire - 230V 14,000 BTU 700 Sq. Ft. In Wall Air Conditioner with Remote - White
Customer Rating
5
Wonderful unit! Tenants love it!
on June 29, 2026
Posted by: Jolson1979
[This review was collected as part of a promotion.] Bought to replace 47 year old whirlpool unit with original 26” sleeve, works fantastic!! About to buy another for my own apartment and would buy again for other units as they eventually need replacing in a 16-plex multi-family building.
Response from frigidaire.comBy Reed, Online Outreach Specialist, July 1, 2026
Hi there, thank you for sharing your feedback! We're delighted to hear that your new air conditioner has been a fantastic replacement and fits perfectly into the original sleeve. It's wonderful to know it's performing so well that you're planning to purchase another one for your apartment and would choose it again for your other properties.
If you ever have any questions or need assistance, please connect with us via live chat at Frigidaire.com or by calling 1-800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. ET. Our team will be happy to assist you.
— Reed
If you ever have any questions or need assistance, please connect with us via live chat at Frigidaire.com or by calling 1-800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. ET. Our team will be happy to assist you.
— Reed
Written by a customer while visiting frigidaire.com
Customer Rating
5
Air Conditioner
on June 19, 2026
Posted by: Jeanne813
[This review was collected as part of a promotion.] Great air conditioner. Quiet
Response from frigidaire.comBy Patrick, Online Outreach Specialist, June 22, 2026
Hi Jeanne813!
Thank you for taking the time to share your feedback. We are delighted to hear that you are enjoying your Frigidaire air conditioner and that it is operating quietly for you.
We truly appreciate your support and are glad to know the unit is meeting your expectations. Your feedback is valuable to us and helps us continue to improve our products and customer experience.
If you ever need any assistance in the future, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Thank you for taking the time to share your feedback. We are delighted to hear that you are enjoying your Frigidaire air conditioner and that it is operating quietly for you.
We truly appreciate your support and are glad to know the unit is meeting your expectations. Your feedback is valuable to us and helps us continue to improve our products and customer experience.
If you ever need any assistance in the future, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
Better then I expected
on June 15, 2026
Posted by: Ragu9020
[This review was collected as part of a promotion.] The last in the wall AC from Frigidaire, We owned was on it's last leg, last YEAR, We knew We had to replace, So I researched 6 different brands and Stores, I went to Frigidaire again, The model I got was 3 inches in height, not a big deal, I built a shelf, insulated the shelf from the weather, only this time I put a heavy piece of Plastic board under the in the wall AC, this will help in taking the unit out to clean & store it. it took 4-1/2 hours to get the new one in, and after some tweaks and insulating the unit I turned it on, and within 3 hours it had our 780+sf room at a very comfortable 72 degrees, I seriously thought it would take longer to cool the room down it didn't. I'm glad I stuck with Frigidaire NOT a disappointmentRagu9020 !!!
Response from frigidaire.comBy Reed, Online Outreach Specialist, June 17, 2026
Hi there,
Thank you for sharing your feedback. We’re glad to hear you chose Frigidaire again and that your new in-wall AC has been performing so well. It’s great to know it cooled your space quickly and is keeping your room at a comfortable temperature, especially after your installation and setup adjustments. We appreciate your continued trust in the brand.
If you ever need assistance in the future, please contact live chat at Frigidaire.com or by phone at 1-800-374-4432, Monday–Friday, 8:30am–8:00pm ET.
— Reed
Thank you for sharing your feedback. We’re glad to hear you chose Frigidaire again and that your new in-wall AC has been performing so well. It’s great to know it cooled your space quickly and is keeping your room at a comfortable temperature, especially after your installation and setup adjustments. We appreciate your continued trust in the brand.
If you ever need assistance in the future, please contact live chat at Frigidaire.com or by phone at 1-800-374-4432, Monday–Friday, 8:30am–8:00pm ET.
— Reed
Written by a customer while visiting frigidaire.com
Customer Rating
5
A Game Changer
on June 6, 2026
Posted by: Spoony
[This review was collected as part of a promotion.] I replaced my 10+ year old 12,000 BTU Frigidaire air conditioner with this 14,000 BTU Frigidaire air conditioner and the difference is tremendous. I highly recommend recommended the model, and if it is a durable as my old air conditioner,it will give you years and years of reliable service.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, June 9, 2026
Hi Spoony!
Thank you for taking the time to share your experience with us. We’re delighted to hear that your new Frigidaire air conditioner has made such a positive difference and is performing well for you.
It’s especially great to know that your previous Frigidaire unit served you reliably for many years, and we truly appreciate your continued trust in our brand. Your feedback means a great deal to us and will be shared with our team.
If you ever need assistance in the future or have any questions, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Thank you for taking the time to share your experience with us. We’re delighted to hear that your new Frigidaire air conditioner has made such a positive difference and is performing well for you.
It’s especially great to know that your previous Frigidaire unit served you reliably for many years, and we truly appreciate your continued trust in our brand. Your feedback means a great deal to us and will be shared with our team.
If you ever need assistance in the future or have any questions, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
Rubbing really nice
on October 5, 2025
Posted by: Bobertx
[This review was collected as part of a promotion.] It hasn't been more than 2 months. I'm happy I upgraded to the 14,000 btu unit.
Written by a customer while visiting frigidaire.com
Customer Rating
5
My BUILT-IN Antarctica, without the penguins!
on August 28, 2025
Posted by: SukuiGSXRBikerBabe
[This review was collected as part of a promotion.] All I can say is... AWESOME! Granted I've had the late models of this one, but I'm staying faithful and I'll continue on. This bad boy cools a room really FAST, and it comes with automatic shut-off when the room reaches it's temperature, instead having the A/C running all day and night long. I know they have other models with Wi-Fi, those don't fit my wall sleeve, but this one does. I'm just hoping that when they upgrade this one, that it will finally come with Wi-Fi, since that's all it's really missing.
Written by a customer while visiting frigidaire.com
Customer Rating
5
What a relief!
on August 11, 2025
Posted by: MaryJ5005
[This review was collected as part of a promotion.] I went without air conditioning for two weeks before I decided to purchase. So glad I did! I like the ECO and AUTO settings and summer is much more enjoyable. My only wish is that things would last longer than they do; it seems like such an environmental quagmire. My previous Frigidaire air conditioner only last 5 years.
Response from frigidaire.comBy Jessica, Online Outreach Specialist, August 11, 2025
We’re glad to hear your new 14,000 BTU Wall Room Air Conditioner is helping make your summer more comfortable with its ECO and AUTO settings. We understand your concern about product longevity and its environmental impact, and we value your feedback as we continue to improve our designs for durability and sustainability. Should you have questions or concerns, please don't hesitate to call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Quiet A/C unit
on August 4, 2025
Posted by: JandJO
[This review was collected as part of a promotion.] The air conditioner works very well cooling off the main areas of the home, living-room, dining room, and kitchen. So far, we are very satisfied with unit.
Response from frigidaire.comBy Christian, Online Outreach Specialist, August 4, 2025
We’re glad to hear your air conditioner is keeping your main living areas cool and comfortable! Thanks for sharing your satisfaction with the unit—we appreciate you choosing Frigidaire. Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards
-Christian
Best Regards
-Christian
Written by a customer while visiting frigidaire.com