We appreciate you taking the time to share this feedback. Since the bulbs have required re-pairing more than once, we'd love to learn more about your setup. Hue bulbs can be paired with a Hue Bridge using the serial number, a QR code, or Bluetooth, and we generally recommend starting with the serial number method. A quick power cycle before pairing can also help ensure the bulbs are ready for discovery. If you're still experiencing resets or connection issues, please reach out to our support team so we can take a closer look and help get everything running smoothly: https://www.philips-hue.com/en-us/support/faq#contact.