I am on my second display and both resets the rainfall total back to zero after a few days. It is useless to have the month and year totals. You can not talk to anyone from the company, you only communicate with a third party by e mail.
Response from AcuRiteBy AcuRite Support Team, April 20, 2026
We apologize for the trouble you are experiencing with your display, but we would be happy to assist! Our support agents you can talk to via Live Chat or E-mail Request are all members of the AcuRite team and are not third party agents, we apologize for any confusion experienced during the exchanges with our AcuRite Support Team! Please feel free to reach out to the agent who assisted you by replying to the agent's previous e-mail that was sent, or reach out to our Support Team via Live Chat so we can assist further.
I would not recommend this model because of its bad design. The wind speed is wrong when the wind is blowing from all westerly directions because anemometer and the wind direction pointer are at the same elevation. The tail disrupts the wind speed. I have video showing this.
No, I would not recommend this to a friend.
Response from AcuRiteBy AcuRite Support Team, April 20, 2026
Thank you for your feedback! We will forward it onto the appropriate parties for review! If you need any assistance, please feel free to reach out to our support team via Live Chat or E-mail Request!
I’m replaced an Atlas with the new Optimus. Very pleased with the new system. Just bummed that you offered a rechargeable battery pack a week after I ordered my new system.
This is the third (and last) Acurite product we will purchase. It was put into service in late 2025 or early 2026 and, for at least the third time, it has lost connection to the sensor. Our prior units, with the sensor located in the same spot, did not have this issue. Since there is not a battery compartment in the display (the one offered will not fit on our windowsill), I need to drag an extension cord around 40 feet to do the pairing with the sensor, not fun in 20 degree or less weather. The fan in the sensor is running, so I know it has power (it has the solar panel option). We like the device when it works, but it is showing itself as unreliable.
Response from AcuRiteBy AcuRite Support Team, March 25, 2026
We apologize that your station is experiencing an issue, but we are happy to assist! Please try the hard reset in the following link and reach out to our support team via live chat or email request if we can further assist. https://support.acurite.com/hc/en-us/articles/46883644223387-AcuRite-Optimus-Reset
Physically, the weather station is sleek and modern-looking. It is powered by the solar charged kit separately purchased and worked well down to near 0 F. The wind vane is not very robust to bird perching and was knocked off by a redwing blackbird trying to perch. It also seems not to be delivering real -time data every 3-5 minutes like the MyAcurite devices do. Is this a financial decision by AcuRite? I like my 5-in-1 better in this regard.
No, I would not recommend this to a friend.
Response from AcuRiteBy AcuRite Support Team, February 23, 2026
Thank you for taking the time to write your review of the Optimus Weather Station; we appreciate your feedback! The Optimus display unit receives data from the outdoor sensor every 18-30 seconds. The AcuRite NOW app is updated every 5 minutes. If your station is not updating as it should, please reach out to our support team via live chat or email request for assistance.