recently I bouth this product and I am very satisfied with this. I replaced a older cartridge unit witch was a original HP ink but did not being requinase like the HP produce. This cartridge is full of ink. I don't no what to do with it. Please advice.
I print very little and these cartridges consistently either run out or dry up long before they should. Not to mention I’ve bought my printer 20X over because the ink is so expensive. Not a happy camper!
[This review was collected as part of a promotion.] You should replace the ink you originally sent. It didn't perform.
No, I would not recommend this to a friend.
Performance
1
Response from hp.comBy Mary, HP Care, March 2, 2021
Hello,
My apologies for this happening to you. With this type of printer, poor printing performance is usually due to clogged nozzles in the printhead. They can be cleared by running the printhead cleaning from the printer's menu.
If it appears that the poor performance is due to a defect of the cartridge itself, the return and exchange process is covered, step-by-step, at: store.hp.com/us/en/cv/returnsandexchanges