Customer reviews from lg.com
LG - 48" Class B6 Series OLED AI 4K Smart webOS TV (2026)
Average customer rating
4.1
(36 Reviews)
Rating breakdown 36 reviews
5 Stars
25
4 Stars
2
3 Stars
3
2 Stars
0
1 Star
6
Customer Reviews for LG - 48" Class B6 Series OLED AI 4K Smart webOS TV (2026)
Customer Rating
5
First OLED and already picked up a 2nd!
on March 22, 2026
Posted by: awills1
First OLED, and could not be happier! Easy setup (thanks to the free setup promo) and was enjoying a movie within a couple hours of delivery. Only downside - hard to watch my older/basic TVS, and already replaced another in the house with a B5!
Response from lg.comBy LG, March 25, 2026
Hello! That’s an awesome 5‑star shoutout for your LG OLED B5 TV, and we’re thrilled to hear your first OLED experience has been such a standout. Easy setup, movie‑ready in no time, and now upgrading another TV in the house—sounds like the LG unit made quite the impression! For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James
Written by a customer while visiting lg.com
Customer Rating
1
on March 14, 2026
Posted by: LG TV low quality
I cannot emphasize enough how horrible LG TVs are. I own two and will never purchase another one. From horrible software updates that completely mess up connection to a totally nonsensical magic remote, LG TVs cannot even get the basics right. Do not waste your money on this company.
Response from lg.comBy LG, March 17, 2026
Hello. Thank you for sharing your experience with your LG TVs. We appreciate the way you described the issues you’ve run into, from software updates affecting connections to the feel of the Magic Remote. We understand how important it is for your LG units to deliver smooth performance and intuitive control. To allow us to properly investigate the details of your specific product models and to see how we can assist with the software and remote‑related issue being encountered, please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further assistance. You can also refer to these helpful links for reference on the specific issues you're encountering: https://www.lg.com/us/support/help-library/lg-tv-how-to-update-an-lg-smart-tv--1430510575535 & https://www.lg.com/us/support/help-library/lg-tv-how-to-troubleshoot-your-lg-magic-remote--1427121727809OLT ^James
Written by a customer while visiting lg.com
Customer Rating
5
LG - 48" Class B5 Series OLED
on January 11, 2026
Posted by: PPOUNDER5000
For this product being an "entry level" oled, I must admit the display and the resolution is superb. I have been using this product mostly for resolution mode gaming and the fps on resolution mode gaming varies from 60fps - 40fps which I am okay with. With proper optimization this product will for sure satisfy any consumer who is looking to upgrade from their old set up; of course bearing in mind this an "entry level" oled.
Response from lg.comBy LG, January 13, 2026
Hi. Thank you for sharing your experience with your LG TV—love the way you highlighted what this “entry‑level” OLED is delivering for you! It’s great to hear the display quality, resolution, and overall gaming performance are hitting the sweet spot, especially with those smooth FPS ranges in resolution mode. Your insight about optimization and value for anyone upgrading is incredibly helpful. For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James
Written by a customer while visiting lg.com
Customer Rating
5
Great features
on December 28, 2025
Posted by: Jackee
from Jacksonville Florida
I like the tv quality in what I wanted in a tv. I like LG I have purchased in the past years.
Response from lg.comBy LG, December 29, 2025
Hi, Jackee. Thank you for sharing your thoughts about your LG TV. It’s wonderful to hear that the picture quality meets exactly what you were looking for and that you’ve chosen LG products over the years — that kind of continued trust truly means a lot.
Thanks for choosing LG! #LifesGood ^James
Thanks for choosing LG! #LifesGood ^James
Written by a customer while visiting lg.com
Customer Rating
3
Great TV, Auracast does not work unfortunately
on December 12, 2025
Posted by: Jedwards52
from Hoffman Estates, IL
This is a review for the LG OLED83B5 series TV. This television has a wonderful picture and when paired up with an external speaker or sound bar, leads to an exceptional entertainment experience. My wife loves the tv. I however, do have some complaints involving the new Auracast broadcast, as to which I’m hoping will be resolved in a future software update. For those of us who have hearing aids, Auracast will transmit the tv audio directly to your hearing aids phone app using Bluetooth technology. Unfortunately on this tv, after pairing the Auracast broadcast to my Jabra hearing aids app (EnhancePro), the tv remote functionality seized up, leaving on/off as the only button that worked. I tried turning it off & on, unplugging it, I even did a factory reset, but when I tried connecting to the Auracast broadcast, the tv froze up. There were some trial periods when the tv worked briefly but seized up again after stopping a video. I’m guessing that it’s a Bluetooth bug that hopefully can be resolved with a software fix.
Another issue with Auracast on this tv is that there is no USER audio modulation adjustment. The audio transmission output is too high for my comfort level….I had to turn my hearing aid app’s adjustment all the way down and it still felt too loud for my comfort!
Why is there NO user manual for this particular model on the LG website? You can download the quick setup guide and safety guide but no full user manual!
Response from lg.comBy LG, December 16, 2025
Hello. Thank you for sharing your experience with your LG TV. We appreciate your feedback regarding the LG OLED83B5 series TV, highlighting the excellent picture quality and entertainment experience, as well as the issues you’ve encountered with Auracast functionality, Bluetooth pairing with hearing aids, audio modulation adjustment, and the absence of a full user manual on the LG website. To allow us to properly investigate the details of your specific product model and to see if there is anything we can do to assist with this Auracast connectivity and documentation issue being encountered, please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further assistance. You can also refer to this helpful link for reference on LG TV support and manuals: https://www.lg.com/us/experience-tvs/smart-tv/connect. ^James
Written by a customer while visiting lg.com
Customer Rating
5
Amazing TV
on November 22, 2025
Posted by: RD35
from New Jersey
[This review was collected as part of a promotion.] The B5 is amazing resolution and perfect blacks. Gaming and movies are amazing.
Response from lg.comBy ^Rich, LG Digital Care Team, December 3, 2025
Hi there, thank you for sharing your experience with the LG OLED55B5PUA. We’re delighted to hear the stunning resolution and perfect blacks have made both gaming and movie nights so enjoyable. For any further assistance, feel free to DM us at @LGUSSupport.
#LifesGood ❤️ LG Digital Care Team ^Rich
#LifesGood ❤️ LG Digital Care Team ^Rich
Written by a customer while visiting lg.com
Customer Rating
5
LG entry level TV is quite premium for the price
on November 2, 2025
Posted by: Terry Proveau
from Fonthill, ON, Canada
I purchased this TV 6 weeks ago. It is a fantastic television, replacing an older 55inch LG LED backlit TV which was still working after 8 years! I use this in a room that does have plenty of outdoor lighting, a window to the left of the television at approximately a 45° angle, and a patio door, about 18 ft to the right also at an angle has the television is mounted on a stand in a corner of the room at an angle? I know this TV is not as bright as the C5 however, we have had no problems with glare or brightness of this B5! With all the features this television has, it's really lacking very little that's significant to me over the higher end oleds. Saved a grand over the C5, and very happy with it.
Response from lg.comBy LG, November 2, 2025
Hello, Terry. Thank you for sharing your experience with your LG TV. It’s great to hear that your new TV has been a fantastic addition, especially in a room with varied lighting angles. Your comparison to your previous LG model and the C5 highlights how well the B5 is performing for your setup, and we appreciate your insights on brightness and glare. For reference, you can explore LG OLED TV features and support resources here: https://www.lg.com/us/support/products/oled-tvs. To allow us to properly investigate the details of your specific product model and to see if there is anything we can do to assist with this viewing environment and performance evaluation being encountered, please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further assistance. ^James
Written by a customer while visiting lg.com
Customer Rating
5
This TV is a game changer for home enjoyment
on September 10, 2025
Posted by: Zipporah S
[This review was collected as part of a promotion.] I just opened the LG OLED83B5PUA that I got for my new house, & even though we don’t move in for another 2 weeks, I had to try it. We have an LG in our current house, but this one takes it to another level. I'm a total film nerd & got so excited that I sat on the floor with it still in the box to watch a movie as soon as it was delivered. The picture is ridiculously crisp, the colors are so vibrant it feels like you're at a theater, and honestly, I can't believe that this TV is actually part of my home. I played around with the sound, and it has some serious speakers. The audio was rich, full, and could get blasting loud. If it sounds this good without even being set up properly, I can only imagine how amazing it’ll be once it’s up on the wall in the living room. Without a doubt,this is the best TV I've ever owned & I highly recommend it to anyone who loves chilling at home watching movies, sports and more. Review submitted as part of a program that provides a discount on the purchase.
Response from cohley.comBy LG Digital Care Team, September 12, 2025
This is the kind of movie magic we love to hear about, Zipporah! 🎬✨ It sounds like your LG OLED B5 is already turning your new house into a personal theater, and you haven’t even moved in yet! We’re thrilled that the vibrant OLED picture and powerful sound are making such a big impression. When you finally get it mounted in the living room, tag us @LGUS on social media so we can see your ultimate home setup come to life! 🏡 *Joseph
Written by a customer while visiting cohley.com
