Customer reviews from PhilipsHue
Philips - Hue Flux Outdoor Multicolor Lightstrip 10m (33ft) - White
Average customer rating
2.7
(3 Reviews)
Rating breakdown 3 reviews
5 Stars
0
4 Stars
1
3 Stars
1
2 Stars
0
1 Star
1
33%of customers recommend this product.
(
1 out of
3)
Customer Reviews for Philips - Hue Flux Outdoor Multicolor Lightstrip 10m (33ft) - White
Customer Rating
1
Didn't even last two months - terrible quality!
on October 4, 2026
Posted by: TX
I made a previous review (TX) and I was between 3.5 and 4 stars well...now I wish I could give this light 0 stars. They didn't even last 2 months! I spent good money and time and effort to get these lights mounted and they give out at the first light fall rain. Quality of Philips products is going downhill fast.
These lights are mounted *under* railings where they are more protected from the weather and they still gave out. Horrible.
No, I would not recommend this to a friend.
(click to see the video)
Response from PhilipsHueBy Nancy G, Philips Hue Support, October 7, 2026
Thank you for sharing your feedback and for including the video. Being able to see the issue directly provides valuable context, and we appreciate you taking the time to document it.
The Flux Outdoor Lightstrip is designed to perform in outdoor environments, which is why we'd like to take a closer look at what you're seeing. Please contact our support team with your proof of purchase, and we'll be happy to review this with you, investigate further, and check whether the product is eligible under our warranty terms: https://www.philips-hue.com/en-us/support/faq#contact.
The Flux Outdoor Lightstrip is designed to perform in outdoor environments, which is why we'd like to take a closer look at what you're seeing. Please contact our support team with your proof of purchase, and we'll be happy to review this with you, investigate further, and check whether the product is eligible under our warranty terms: https://www.philips-hue.com/en-us/support/faq#contact.
Written by a customer while visiting PhilipsHue
Customer Rating
4
Good light, but I think the Neon is better
on September 2, 2026
Posted by: TX
I'm between 3.5 and 4 stars so gave the benefit of the doubt here. I wish I bought the neon strip light instead of this flux strip light because the light on the neon strip lights diffuse way better. I don't like that I can see all the individual LED lights on the flux strip light and that the light looks harsher than the neon. I have the older version of the neon light strips and one had a short, so I replaced it and one other working one with this 33ft version.
Pros:
* Very thin and therefore can be put more places
* One continuous strip is great for scenes and color effects
* Mounting clips are smaller
* Lighter weight than neon
* Very thin and therefore can be put more places
* One continuous strip is great for scenes and color effects
* Mounting clips are smaller
* Lighter weight than neon
Cons:
* Can see the distinct LEDs even when mounted facing the ground
* Light looks harsh and not organic like the neon lights
* Can see the distinct LEDs even when mounted facing the ground
* Light looks harsh and not organic like the neon lights
No, I would not recommend this to a friend.
Response from PhilipsHueBy Nancy G, Philips Hue Support, September 8, 2026
Really appreciate the balanced review. We're happy to hear the thin design, lighter build, and seamless color effects have been positives for your space. At the same time, we understand that the visible LEDs create a different appearance than the smoother diffusion you've enjoyed with your Neon strips. Thanks for taking the time to share such thoughtful feedback and photos of your setup.
Written by a customer while visiting PhilipsHue
Posted by: Seth11211
Verified Purchase:Yes
Great lights but very delicate, if they get knocked or pulled in the wrong way an LED will be dead. When you can see the lights this is very noticeable. They need to be much tougher.
I would recommend this to a friend!
Response from PhilipsHueBy Customer Service, Philips Hue, July 29, 2026
We’re truly sorry to hear that one of your lights may have been damaged after being knocked or pulled. We understand how important it is for your setup to shine perfectly, and we’d love to take a closer look at what happened. Please reach out to our support team https://www.philips-hue.com/en-us/support/faq#contact
We’ll be delighted to assist you, explore the situation together, and help you find the best solution so your lights can continue brightening your space just as they should.
We’ll be delighted to assist you, explore the situation together, and help you find the best solution so your lights can continue brightening your space just as they should.
Written by a customer while visiting PhilipsHue