Customer reviews from Lexie Hearing
Lexie Hearing - Lexie B3 OTC Hearing Aids Powered by Bose - Automatic Customization - Up to 128-Hour Battery Life - Cool Gray
Average customer rating
4
(46 Reviews)
Rating breakdown 46 reviews
5 Stars
23
4 Stars
10
3 Stars
5
2 Stars
6
1 Star
2
79%of customers recommend this product.
(
26 out of
33)
Customer Reviews for Lexie Hearing - Lexie B3 OTC Hearing Aids Powered by Bose - Automatic Customization - Up to 128-Hour Battery Life - Cool Gray
Posted by: Elaine
from Phoenix, AZ
Verified Purchase:Yes
I had trouble getting started because, unlike Lexie B2, I had to connect
them to the Lexie app on my phone to do anything. I was helped by a
very patient contact at Lexie. I still can't use my phone with them even
though bluetooth on my phone recognizes Lexie B3 and says I'm
connected. I haven't had the energy to explore the problem. Otherwise I hear well with them.
Written by a customer while visiting Lexie Hearing
Posted by: Curt Hathaway
Verified Purchase:Yes
Sound amplification is good. The small domes squeal, the large are too large, but the medium fit. But both sides irritate the inside of my ears, feels like an itch or just plain uncomfortable. Any suggestions?
Written by a customer while visiting Lexie Hearing
Posted by: Yvette
Verified Purchase:Yes
There was a problem with the left hearing aid and I returned them yesterday for repair or replacement.
Written by a customer while visiting Lexie Hearing
Posted by: Larry Austin
Verified Purchase:Yes
The B3 model I purchased had what I was told was "...a common problem." After setting them up, I heard a fairly frequent 'doink' sound. The first rep I spoke to about this didn't even attempt to help with the problem. She looked at my hearing test and told me my hearing was beyond the capability of the B3 (the B2 model I currently use is fine for my level of hearing loss). When I persisted, she had Annalisa from the audiology department speak to me. This is when she told me this was a common feedback problem and the company was working on a fix for it. She said: "about two weeks." I wonder what she would have said had I purchased this model six or more weeks ago. I decided to return the hearing aids. I must add that I have been wearing the B2 model for about four years and wanted to get a new set in case the B2s gave out. There are two problems here. One is that the B2 model does not have a mid-range control, which is what brought me to the B3s. The problem with the B3s is that one cannot adjust from a volume of fifty up to fifty-two or -five. The volume control jumps from fifty to sixty to seventy with nothing in between. This severely limits control and is a potential cause of feedback issues. I felt the company was deceptive in selling a product that contained what Annalisa described as a common defect. Why even sell a product like that? That being said, I will not consider purchasing anything from Lexi. I do not trust a company is willing to lie to its customers.
No, I would not recommend this to a friend.
Written by a customer while visiting Lexie Hearing
Posted by: JIM M
Verified Purchase:Yes
I purchased a pair of Lexie B3 hearing aids a month ago to replace an earbud style hearing aid that was at the end of its service life. I have found the B3 hearing aids to be much better at sound quality than my old hearing aids. I like the level of control that is available in the Lexie app. I can control the tonal range separately for each ear (as well as volume). I like the different directional choices for the microphones. The 4 environment setting act as memories so the hearing aids begin correctly after recharging. These Lexie hearing aids have helped my hearing health a great deal.
Written by a customer while visiting Lexie Hearing
Posted by: Steve
from Texas
Verified Purchase:Yes
Very disappointed after 30 days still unable to stream my aids to IPhone and media
No, I would not recommend this to a friend.
Written by a customer while visiting Lexie Hearing