Customer reviews from frigidaire.com
Frigidaire - 115V 6,000 BTU 250 Sq. Ft. Window Air Conditioner with Remote - White
Average customer rating
4.5
(499 Reviews)
Rating breakdown 499 reviews
5 Stars
342
4 Stars
109
3 Stars
25
2 Stars
8
1 Star
15
100%of customers recommend this product.
(
1 out of
1)
Customer Reviews for Frigidaire - 115V 6,000 BTU 250 Sq. Ft. Window Air Conditioner with Remote - White
Customer Rating
2
Makes horrible sound
on June 21, 2020
Posted by: sm2583
[This review was collected as part of a promotion.] A/C often makes loud scratching noise. I need to turn it on high in order to block it out, but I can’t figure out what it is. There’s something wrong and I can’t sleep at night because of it. Very disappointed in Frigidaire.
Response from frigidaire.comBy Katrina, Outline Outreach Specialist, June 29, 2020
Hi, sm2583!
Thank you for your review! We are sorry to hear about your experience with the air conditioner. I have reviewed your account and see where your concerns were addressed with the appliance. Should you need further assistance, please feel free to chat with us online or contact us via phone at 800-374-4432 M-F, 8:30 am- 8:00 pm. ~Katrina
Thank you for your review! We are sorry to hear about your experience with the air conditioner. I have reviewed your account and see where your concerns were addressed with the appliance. Should you need further assistance, please feel free to chat with us online or contact us via phone at 800-374-4432 M-F, 8:30 am- 8:00 pm. ~Katrina
Written by a customer while visiting frigidaire.com
Customer Rating
5
Excellent Quality
on June 19, 2020
Posted by: knob_blarman
[This review was collected as part of a promotion.] I have owned several Frigidaire air conditioners and this one is the best yet. Perfect for cooling down a small to mid size room, low noise and convenient controls
Written by a customer while visiting frigidaire.com
Customer Rating
5
The Bomb!
on June 10, 2020
Posted by: Mhopheus
[This review was collected as part of a promotion.] This AC unit is perfect for its price point. It’s good looking, quiet and works great if installed in the right size room.
Very happy about this purchase!
Very happy about this purchase!
Written by a customer while visiting frigidaire.com
Customer Rating
5
Super quiet very cool
on June 6, 2020
Posted by: Bingojack
[This review was collected as part of a promotion.] Very easy instalation even came with side guard foam insulation panels and is much queiter than any of my fairly new similar units. Had it 4 months and so far its been awesome.
Written by a customer while visiting frigidaire.com
Customer Rating
4
Compact and quiet
on June 3, 2020
Posted by: jsb1989
[This review was collected as part of a promotion.] I've had this airconditioner for a few weeks now. mounted to my window with a brace to secure the weight of the unit---that may seem like an extra step but I highly recommend it. It works; it's more compact and quieter than the Friedrich unit it replaced and it looks nice.
**However, the remote is not very informative. There needs to be either some kind of visual indicator, or lights, to show which features are engaged. So I'm taking one star off the rating.** This is something Frigidaire can easily fix and supply as a replacement for existing units and ship with all future units.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Quiet with al the features I wanted
on May 18, 2020
Posted by: Prinnie 1118
[This review was collected as part of a promotion.] Bought this because of the company’s reputation and the features it has for reasonable amount of money spent. Looks nice, works well and according to past history, it should be reliable.
Written by a customer while visiting frigidaire.com
Customer Rating
3
Very Reliable
on May 16, 2020
Posted by: IshH
[This review was collected as part of a promotion.] I've had this unit for a little over a year now and I'm pretty happy with it. My room is cool and comfortable in under 30 minutes. It's easy to use and doesn't look bad in the window at all.
I give it 3 stars because recently, it developed a mildew smell and I can't seem to get rid of it. The manual instructs not to take it apart. I called and the best solution they had was to use bleach. It's a temporary solution at best. It lasts about an afternoon but comes back the next day. Nothing shows at all how to clean it and it's embarrassing to have anyone over when my room smells like I don't do laundry. If 5 stars if I can find a solution though.
Response from frigidaire.comBy Derrick, Online Outreach Specialist, May 22, 2020
Hi, IshH.
Thanks for your review!
We’re happy to hear how much you’re enjoying the cooling power of your air conditioner.
I understand you’re having a bit of trouble tackling the mildew smell from your unit.
Air conditioners remove moisture from the air. The water collects in the base of the unit. It is possible for some water to sit stagnant in the base of the air conditioner for extended periods, especially during very humid weather.
I recommend revisiting your model’s installation instructions to ensure your unit is properly draining any excessive water.
Also, if you feel bleach is a bit harsh. Combine 1/2 cup white vinegar with 2 cups hot water in a large bowl or spray bottle. Spray, or apply the mixture with a sponge, onto the vents.
Scrub the affected areas thoroughly with an old toothbrush or scrub brush, and then rinse clean with warm water.
Should the above suggestion prove ineffective, I recommend contacting a professional cleaning company for further assistance.
Feel free to reconnect with any additional questions. You can chat with us at frigidaire.com. Our Live Chat Team is available Monday through Friday from 8:30 am-8pm EST.
-Derrick
Thanks for your review!
We’re happy to hear how much you’re enjoying the cooling power of your air conditioner.
I understand you’re having a bit of trouble tackling the mildew smell from your unit.
Air conditioners remove moisture from the air. The water collects in the base of the unit. It is possible for some water to sit stagnant in the base of the air conditioner for extended periods, especially during very humid weather.
I recommend revisiting your model’s installation instructions to ensure your unit is properly draining any excessive water.
Also, if you feel bleach is a bit harsh. Combine 1/2 cup white vinegar with 2 cups hot water in a large bowl or spray bottle. Spray, or apply the mixture with a sponge, onto the vents.
Scrub the affected areas thoroughly with an old toothbrush or scrub brush, and then rinse clean with warm water.
Should the above suggestion prove ineffective, I recommend contacting a professional cleaning company for further assistance.
Feel free to reconnect with any additional questions. You can chat with us at frigidaire.com. Our Live Chat Team is available Monday through Friday from 8:30 am-8pm EST.
-Derrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
Picked up my second after purchasing a year ago
on May 9, 2020
Posted by: Michael C111990
[This review was collected as part of a promotion.] This is actually my second model! I have two in my apartment; one in the bedroom and one in the livingroom. They both work well as intended and are easy to install within a window. Do make sure you purchase the correct BTU for the intended square footage of the intended room. Having the right size for the space makes energy efficiency a breeze!
Written by a customer while visiting frigidaire.com