Customer reviews from hp.com
HP - Smart Tank 5001 Wireless All-in-One AI-Enabled Cartridge-Free Supertank Inkjet Printer with 3 Years of Ink Included - Basalt
Average customer rating
4.2
(371 Reviews)
Rating breakdown 371 reviews
5 Stars
238
4 Stars
59
3 Stars
21
2 Stars
13
1 Star
40
89%of customers recommend this product.
(
135 out of
152)
Customer Reviews for HP - Smart Tank 5001 Wireless All-in-One AI-Enabled Cartridge-Free Supertank Inkjet Printer with 3 Years of Ink Included - Basalt
Posted by: Grey Cloud
from Va.
Verified Purchase:Yes
Easy to set-up instructions. Good black /white and color print. Also bought a HP computer and they work beautifully together.
I would recommend this to a friend!
Written by a customer while visiting hp.com
Posted by: Mintyjang
from San Diego, CA
Verified Purchase:Yes
I have had other HP printers in the past and I was getting tired of constantly buying ink cartridges. I like that the ink in this ink tank printers goes a long way before needing to replace/refill them. The print quality is good and it prints faster than my old ink jet printers. I think the only caveat with this printer (and I didn't realize it until I used it) was that you have to manually flip the paper over to print both sides, whereas my old inkjet printers did that automatically. Other than that, it's pretty solid. It was easy to set up and connect to my computer and wifi.
I would recommend this to a friend!
Written by a customer while visiting hp.com
Posted by: Ready1338
Verified Purchase:Yes
Drops wifi not worth the money
Written by a customer while visiting hp.com
Posted by: G Fred
from maysville NC
Verified Purchase:Yes
I can't enable to print on it from HP Chromebook.
No, I would not recommend this to a friend.
Written by a customer while visiting hp.com
Posted by: 1 disillusioned customer
Verified Purchase:Yes
The manual offers little in the way of how to operate the thing. The best thing I can say about this printer is that the quality of the print is excellent. Outside of that it is bulkier and extremely user un-friendly and I still can't figure out how to find out how much ink is left in the bottles. My ENVY 5530 was so much easier to use and I loved it. So naturally, they discontinued it. :(
Written by a customer while visiting hp.com
Posted by: R R Wolfe
Verified Purchase:Yes
easy setup
I would recommend this to a friend!
Written by a customer while visiting hp.com
Posted by: Anonymous
from North Chesterfield, VA
Verified Purchase:Yes
I called HP when I needed a new printer because I had one in my home for years and I had worked with HP printers on many job sites. They are easy to set up and use immediately.
I would recommend this to a friend!
Written by a customer while visiting hp.com
Posted by: JJ0502
from Pennsylvania
Verified Purchase:Yes
I was reluctant to purchase a printer that relied on liquid ink, thinking the ink would evaporate or be a mess when I tried to fill the ink canisters. In fact, it was so easy that I had to call HP and make sure that I'd done correctly. The ink vials have a notched opening that perectly fits the canisters - there's no way to spill the ink. The test sheet was perfect for color alignment, and we're very pleased with this printer.
I would recommend this to a friend!
Written by a customer while visiting hp.com