Customer reviews from hp.com
HP - Smart Tank 5001 Wireless All-in-One AI-Enabled Cartridge-Free Supertank Inkjet Printer with 3 Years of Ink Included - Basalt
Average customer rating
4.2
(371 Reviews)
Rating breakdown 371 reviews
5 Stars
238
4 Stars
59
3 Stars
21
2 Stars
13
1 Star
40
89%of customers recommend this product.
(
135 out of
152)
Customer Reviews for HP - Smart Tank 5001 Wireless All-in-One AI-Enabled Cartridge-Free Supertank Inkjet Printer with 3 Years of Ink Included - Basalt
Posted by: CaptRickyH
Verified Purchase:Yes
Item arrived with defective ink cartridge needed to set up and operate.
No, I would not recommend this to a friend.
Written by a customer while visiting hp.com
Posted by: KBrew
from CA
Verified Purchase:Yes
I was hesitant to buy this after my old reliable HP laser jet no longer had cartridges made. I thought I’d spill the ink bottles, I always dread instruction manuals written by techies, and I wanted my old printer back. But this is a jewel. Super easy to set up, wireless, and the bottles are spill- proof. I love how easy it is to run and forgiving when I can’t get the paper in quick enough- it gives me time w/o a blaring blinking “you’re out of time” light going on. I highly recommend.
I would recommend this to a friend!
Written by a customer while visiting hp.com
Posted by: MatSubZero
from Tulsa, Ok
Verified Purchase:Yes
It wouldn't work because my wifi is 5G and this all-in-one works on 2.4G. Had to return it.
No, I would not recommend this to a friend.
Written by a customer while visiting hp.com
Posted by: Kolosky
Verified Purchase:Yes
Installation was long and convoluted. Print time was unacceptably, long especially for a miniscule Excel document - hours in this case. Returned the 5101 and purchased an Office Jet Pro 9135e.
No, I would not recommend this to a friend.
Written by a customer while visiting hp.com
Posted by: Faye43
from Heathsville VA
Verified Purchase:Yes
For the price this is a great printer
I would recommend this to a friend!
Value
4
Quality
4
Written by a customer while visiting hp.com
Posted by: Betty G
from New Jersey
Verified Purchase:Yes
The printer is great. Easy to set up. Easy to use. And the ink lasts a long time.
I would recommend this to a friend!
Value
5
Quality
5
Written by a customer while visiting hp.com
Posted by: Jeffrey Paul
from Albion PA
Verified Purchase:Yes
I like the idea that I can do printing and not worry about running out of ink.
I would recommend this to a friend!
Written by a customer while visiting hp.com
Customer Rating
4
Replacing my Hp Envy 7640 Printer which I loved. Both equipment and software set-up took longer
on December 5, 2023
Posted by: Anonymous
from Saint Paul, Mn.
Verified Purchase:Yes
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