Customer reviews from Lively from Best Buy Health
Lively - Jitterbug Flip3 Easy Prepaid Cell Phone - Black
Average customer rating
3.2 out of 5
3.2
(6 Reviews)
Open Ratings Snapshot
Rating breakdown 6 reviews
5 Stars
3
4 Stars
0
3 Stars
0
2 Stars
1
1 Star
2
60%of customers recommend this product. 
(
3 out of 5
)
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Customer Reviews for Lively - Jitterbug Flip3 Easy Prepaid Cell Phone - Black
Customer Rating
5 out of 5
5
Great Phone for Seniors and Easy to Use
on August 10, 2026
Posted by: MyMobPrice
from New York
Gender:Male
I really like the Jitterbug Flip3. It’s simple to use, has large buttons and clear text, and the flip design makes it comfortable for seniors. The 64GB storage is also a nice bonus. Overall, it’s a great choice for anyone who wants an easy, reliable phone without all the unnecessary complexity.
I would recommend this to a friend!
Written by a customer while visiting Lively from Best Buy Health
Customer Rating
1 out of 5
1
Disappointing
on August 9, 2026
Posted by: Mom1
upgraded to the Flip 3, but having trouble with it. My location has not changed, yet service is sketchy. Sometimes it works, sometime it doesn't. Very discappointing.
Written by a customer while visiting Lively from Best Buy Health
Customer Rating
2 out of 5
2
Does not work as advertised
on August 6, 2026
Posted by: John
from Pittsburgh, PA
Gender:Male
Verified Purchase:Yes
Took a week to get voice calling to work!!
WiFi calling still doew not work!!
I need both. I have a blind sister with CP who is in a rural facility with weak mobile service but with great Wifi.
No, I would not recommend this to a friend.
Written by a customer while visiting Lively from Best Buy Health
Customer Rating
1 out of 5
1
Flip 3- Awful phone
on August 6, 2026
Posted by: Joan
Gender:Female
The flip3 is a horrible phone. It’s advertised to block spam calls and in the first 7 hours I got 21 spam calls. And yes it was set up correctly. I bought the phone for my blind sister to find out the flip 3 didn’t even match the abilities of the flip 2. For example - you can set it up so you can speak to the phone to make a call upon opening but the confirmation is written not spoken. So a blind person has no way of knowing if the phone understood the command (the first flip3 that was bought kept misjudging the command and calling 9-1-1- not good). There’s also no way to keep the speakerphone on and it doesn’t announce calls so you’re inundated with spam.
No, I would not recommend this to a friend.
Written by a customer while visiting Lively from Best Buy Health
Customer Rating
5 out of 5
5
Flip2 or Flip3? Which One?
on August 1, 2026
Posted by: Margie43
from Troy, Missouri
Gender:Female
Verified Purchase:Yes
The Jitterbug Flip3 cell phone is very best phone for seniors, in my opinion. My husband has the Flip2 phone which is also very good, but I believe the Flip3 phone has it beat, because of the improvements that have been made. I recommend it!
I would recommend this to a friend!
Written by a customer while visiting Lively from Best Buy Health
Customer Rating
5 out of 5
5
Improved
on July 31, 2026
Posted by: Anonymous
from Canton, MI
Gender:Male
Verified Purchase:Yes
Much better than my last Lively phone. Especially phone conversations.
I would recommend this to a friend!
Written by a customer while visiting Lively from Best Buy Health