Customer reviews from geappliances.com
GE Profile - 30" Smart Built-In Single Electric Convection Wall Oven with No Preheat Air Fry and Precision Cooking - Stainless Steel
Average customer rating
4.6
(965 Reviews)
Rating breakdown 965 reviews
5 Stars
726
4 Stars
144
3 Stars
37
2 Stars
19
1 Star
39
92%of customers recommend this product.
(
738 out of
801)
Customer Reviews for GE Profile - 30" Smart Built-In Single Electric Convection Wall Oven with No Preheat Air Fry and Precision Cooking - Stainless Steel
Customer Rating
5
Absolutely Thrilled!!
on June 12, 2021
Posted by: Cottagebaker
from Arkansas
Had a different brand oven on order which took six months to arrive, with a shattered door!! Spoke with my sales rep who suggested this GE oven. I am the owner of a cottage home bakery and this oven is the most accurate oven I have ever used! Installation was easy, the look fits perfectly with my GE profile fridge. It’s a pleasure to use this oven. The convenience of having it on wifi is an extra added benefit. I can start my oven any where anytime and be able to bake in minutes!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
Not as expected.
on June 9, 2021
Posted by: Jackson4160
from Colorado Springs, CO
There is an issue with the control panel. I was told GE Service would contact me since the oven was just installed 2 weeks ago. So far no contact from GE Service. I will call the vendor we bought the appliance from AGAIN!
No, I would not recommend this to a friend.
Features
4
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Michael @ GE Appliances, GE Appliances, June 10, 2021
Hi!
Thanks for taking the time to leave a review.
We're sorry to hear about the issues that you've had with your wall oven's control panel. We can understand how that would be frustrating. Since you purchased your unit recently, and if you have proof of purchase, we'd recommend reaching out to our service team to take advantage of your warranty. Our service team can be found here: https://www.geappliances.com/ge/service-and-support/service.htm
We hope this helps and that your oven is back in working order soon!
All the best,
Michael@GEA
Thanks for taking the time to leave a review.
We're sorry to hear about the issues that you've had with your wall oven's control panel. We can understand how that would be frustrating. Since you purchased your unit recently, and if you have proof of purchase, we'd recommend reaching out to our service team to take advantage of your warranty. Our service team can be found here: https://www.geappliances.com/ge/service-and-support/service.htm
We hope this helps and that your oven is back in working order soon!
All the best,
Michael@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Awesome features!
on June 7, 2021
Posted by: Jamie58
from Stilwell, Ks
I love my new oven! I can do so many things. Baking is fun! love all the options
Ruins and bakes nice and even too
Ruins and bakes nice and even too
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Smart and great functionality
on June 3, 2021
Posted by: Loveydovey
from Texas
Love this oven! So easy to use with touchscreen and you can cook setup from your smart phone.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Response from geappliances.comBy Sharon@GEA, GE_Appliances , June 4, 2021
Hi, Thanks for giving us your positive feedback! We are so happy to hear that you are enjoying your new oven and all the wonderful and convenient features it offers. Welcome to the GEA family! - Sharon@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Super Oven
on June 2, 2021
Posted by: FL Dad
from FLDad
Can remote pre heat, air fry even has a pleasant timer! Love these ovens!
Features
5
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
5
Love it
on May 31, 2021
Posted by: Laroo906
from Gaylord, Maybe
I really enjoy cooking with my new oven! It’s great having the option to operate with my phone!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
I love my oven!
on May 23, 2021
Posted by: splunkbot9000
from Peoria, AZ
This oven looks amazing, cooks better than any I've had and now I also get to get rid of my air fryer!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
3
I expected more
on May 22, 2021
Posted by: Charlie U
from California
For what this oven cost, I was expecting it to be feature perfect. But i t has some issues - probably software related.
1. There is no convection button. You have to start out in the convection bake mode. You can't simply turn the convection on/off as needed - you have to cancel what you are doing and begin all over again.
2. It took me 3 days to find the cook time feature. That's because it is displayed in a color nearly identical to the background color. It's practically invisible. And once you find the timer and activate it, it appears in a tiny display sort of truncated against other items.
3. I am still trying to find the delay start timer.
1. There is no convection button. You have to start out in the convection bake mode. You can't simply turn the convection on/off as needed - you have to cancel what you are doing and begin all over again.
2. It took me 3 days to find the cook time feature. That's because it is displayed in a color nearly identical to the background color. It's practically invisible. And once you find the timer and activate it, it appears in a tiny display sort of truncated against other items.
3. I am still trying to find the delay start timer.
No, I would not recommend this to a friend.
Features
3
Performance
3
Quality
2
Value
2
Response from geappliances.comBy Chris@GEA, GE_Appliances, May 24, 2021
Hello, thank you for your review. We are sincerely sorry that the controls of your new wall oven have not been as intuitive as you would have expected. We truly understand your frustration and would love to assist you with this. If you would like to view the instructions for operating the Delay Time feature of your wall oven, we recommend you check out page 6 of your owner's manual, linked here: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-2000375-1.pdf Additionally, we have passed your comments regarding the design of the control panel along to our wall oven design and development team for future improvement. Thank you for choosing GE Appliances for your home! -Chris@GEA
Written by a customer while visiting geappliances.com