Customer reviews from geappliances.com
GE Profile - 30" Smart Built-In Single Electric Convection Wall Oven with No Preheat Air Fry and Precision Cooking - Stainless Steel
Average customer rating
4.6
(959 Reviews)
Rating breakdown 959 reviews
5 Stars
726
4 Stars
144
3 Stars
36
2 Stars
19
1 Star
34
92%of customers recommend this product.
(
738 out of
798)
Customer Reviews for GE Profile - 30" Smart Built-In Single Electric Convection Wall Oven with No Preheat Air Fry and Precision Cooking - Stainless Steel
Customer Rating
4
Great features!
on March 5, 2023
Posted by: My Happy Place
from Clearwater
Oven preheats quickly. putting less heat into my Florida kitchen. Love it. Easy to use control panel.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
2
Terrible product
on March 4, 2023
Posted by: Oleksiy123
from Phila
After i installed it, on the second day the screen stopped working.
No, I would not recommend this to a friend.
Features
5
Performance
1
Quality
1
Value
5
Response from geappliances.comBy Sydney@GEA, GE_Appliances, March 7, 2023
Hello - We're so sorry to hear that the screen stopped working on your wall oven in such a short period of time. We know that receiving new appliances is exciting, and we hate that we let you down. This is definitely not the experience we want for you.
We recommend taking a look at the troubleshooting for the LCD screen on page 21 of the Owner's Manual here: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-2000375-3.pdf&_ga=2.43296355.752956495.1678119638-175547933.1673371033
If troubleshooting does not resolve the issue, we recommend scheduling an appointment with our factory service and repair team by calling 1-800-GECares (1-800-432-2737) Monday – Friday: 7 a.m. – 10 p.m. ET and Sunday: 8 a.m. – 6 p.m. ET, or by visiting https://www.geappliances.com/ge/service-and-support/service.htm
Again, we're so sorry that you are experiencing this issue so soon. We are confident that our service team will be able to provide a resolution if troubleshooting does not help. Please let us know if you have any questions or additional concerns. We hope you can get back to enjoying your new wall oven as soon as possible - Sydney@GEA
We recommend taking a look at the troubleshooting for the LCD screen on page 21 of the Owner's Manual here: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-2000375-3.pdf&_ga=2.43296355.752956495.1678119638-175547933.1673371033
If troubleshooting does not resolve the issue, we recommend scheduling an appointment with our factory service and repair team by calling 1-800-GECares (1-800-432-2737) Monday – Friday: 7 a.m. – 10 p.m. ET and Sunday: 8 a.m. – 6 p.m. ET, or by visiting https://www.geappliances.com/ge/service-and-support/service.htm
Again, we're so sorry that you are experiencing this issue so soon. We are confident that our service team will be able to provide a resolution if troubleshooting does not help. Please let us know if you have any questions or additional concerns. We hope you can get back to enjoying your new wall oven as soon as possible - Sydney@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Great features easy to use
on March 4, 2023
Posted by: Cc123love
from Omaha. Ne
We love this oven - so easy to use! We would buy it again.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
Display went out
on March 3, 2023
Posted by: New Home Yarnell
from Yucaipa, Ca
The whole control display went out and i wasn’t able to shut off timer or oven for 2 minutes before screen appeared again.
No, I would not recommend this to a friend.
Features
5
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Devin@GEA, GE_Appliances, March 7, 2023
Hello-
Thank you for taking the time to post a review on your new GE Profile Series built-in convection oven- your feedback is very important to us!
With that being said, we are very sorry to hear that you are having issues with the control panel and display. This is definitely not the quality that we expect here at GE Appliances, and we truly apologize for the disappointment and frustration.
You can try resetting your oven by either unplugging it for 2-3 minutes, or by resetting the circuit breaker. If you are still experiencing issues even after doing this, then we would recommend that you schedule a service appointment with GE Appliances Factory Service Team.
You can schedule an appointment by calling the Service Department directly at 1-800-GECares (1-800-432-2737) Monday – Friday: 8 a.m. – 8 p.m. ET, or by scheduling online at the following link: https://www.geappliances.com/ge/service-and-support/service.htm
We hope this helps. Thanks again for your review!
-Devin@GEA
Thank you for taking the time to post a review on your new GE Profile Series built-in convection oven- your feedback is very important to us!
With that being said, we are very sorry to hear that you are having issues with the control panel and display. This is definitely not the quality that we expect here at GE Appliances, and we truly apologize for the disappointment and frustration.
You can try resetting your oven by either unplugging it for 2-3 minutes, or by resetting the circuit breaker. If you are still experiencing issues even after doing this, then we would recommend that you schedule a service appointment with GE Appliances Factory Service Team.
You can schedule an appointment by calling the Service Department directly at 1-800-GECares (1-800-432-2737) Monday – Friday: 8 a.m. – 8 p.m. ET, or by scheduling online at the following link: https://www.geappliances.com/ge/service-and-support/service.htm
We hope this helps. Thanks again for your review!
-Devin@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Love the oven and the App
on March 3, 2023
Posted by: SDS KY
from Louisville KY
The oven is great and the app makes it so much more convenient than any oven I've ever had before. This big display on the front makes it easy to read and easy to use.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
3
Too much technology
on March 3, 2023
Posted by: Nick79876
from California
Good looking and sure it works, but the fact that you need to have an app downloaded and updated to use certain functions is absurd. Also, I’ve had to flip the breaker switch multiple times because the timer goes off and then everything freezes and you can’t turn off the over or the timer. The gobbling turkey timer alarm was pretty sweet though.
No, I would not recommend this to a friend.
Features
4
Performance
2
Quality
4
Value
3
Response from geappliances.comBy Matthew@GEA, GE_Appliances, March 6, 2023
Hello there! We just want to say how much we appreciate you for sharing this feedback with us. While we’re glad to hear that you are enjoying your wall-oven, we’re so sorry to hear about the aspects of the unit that didn’t meet your expectations. Please know that we’ll be happy to share this information with the appropriate teams.
If you continue to experience issues with your wall oven’s systems, we highly recommend making a warranty claim by calling 1-800-432-2737. Thank you again for your feedback, as it allows us to learn the best methods to improve our products in the future. If you ever have any questions or concerns, please do not hesitate to contact us. Best regards – Matthew@GEA
If you continue to experience issues with your wall oven’s systems, we highly recommend making a warranty claim by calling 1-800-432-2737. Thank you again for your feedback, as it allows us to learn the best methods to improve our products in the future. If you ever have any questions or concerns, please do not hesitate to contact us. Best regards – Matthew@GEA
Written by a customer while visiting geappliances.com
Customer Rating
4
love the oven but air fryer is meh
on March 3, 2023
Posted by: KareBR
from Indianapolis, IN
I was excited about the air fryer feature. Was hoping I could get rid of my countertop appliance and get some real estate back. But, it's just not as good. If I had to do it over again, I'd get the lower priced one without the air fryer. But I do LOVE the oven.
I would recommend this to a friend!
Features
5
Performance
4
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
4
Very happy overall but some bugs
on March 3, 2023
Posted by: Brad808
from Mesa, AZ
All in all, I’m satisfied with this oven. It heats up quickly, the display is great, and it seems to maintain heat fairly well. The downside is with timers. On two separate occasions now, the timer goes off and brings up a blank screen instead of the option to Dismiss the timer… you have to keep touching random spots on the screen to turn it off! I really hope GE can fix this…
I would recommend this to a friend!
Features
5
Performance
4
Quality
4
Value
5
Written by a customer while visiting geappliances.com