Customer reviews from cafeappliances.com
Caf - 27" Smart Built-In Double Electric Convection Wall Oven with Air Fry and Precision Cooking Modes - Stainless Steel
Average customer rating
4.4
(153 Reviews)
Rating breakdown 153 reviews
5 Stars
105
4 Stars
25
3 Stars
12
2 Stars
3
1 Star
8
90%of customers recommend this product.
(
119 out of
132)
Customer Reviews for Caf - 27" Smart Built-In Double Electric Convection Wall Oven with Air Fry and Precision Cooking Modes - Stainless Steel
Customer Rating
5
Great oven!
on February 27, 2023
Posted by: G Sodini
This product works great and looks beautiful! I love it.
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
1
Very disappointed
on February 3, 2023
Posted by: Martine
from Hoover Al
We chose this oven because it had a great rating. Within a couple weeks of being installed it broke down. GE had a technician to come look at it, it showed that it needed a new electronic panel. At that time I requested a new oven but GE would not replace it, they would only fix it.
I will not buy another GE appliance….
I will not buy another GE appliance….
No, I would not recommend this to a friend.
Response from cafeappliances.comBy Haley@Café , Café , February 6, 2023
Good afternoon.
We truly appreciate you for providing us with a review on your new oven. Having to have service to your unit within just a few weeks is frustration to say the least. This is certainly not the quality we expect to see from this model and we deeply apologize for this.
Thank you for taking full advantage of your warranty, we understand you have had a service appointment recently. We are fully confident that our technicians are able to completely fix your unit providing you with a better cooking experience.
Please feel free to keep in touch with us at any time. We hope to regain your trust back in our brand.
-Haley@Café
We truly appreciate you for providing us with a review on your new oven. Having to have service to your unit within just a few weeks is frustration to say the least. This is certainly not the quality we expect to see from this model and we deeply apologize for this.
Thank you for taking full advantage of your warranty, we understand you have had a service appointment recently. We are fully confident that our technicians are able to completely fix your unit providing you with a better cooking experience.
Please feel free to keep in touch with us at any time. We hope to regain your trust back in our brand.
-Haley@Café
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Aesthetic Pleasing
on January 22, 2023
Posted by: Mimi R
from Castro Valley, CA
I really love the smart features that allow you access the double oven remotely.
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
5
In love with this oven!!
on January 12, 2023
Posted by: StevietheK
from Reading Pennsylvania
This was definitely an upgrade from my old (circa 1969) avacado green double wall oven! This bakes so evenly!! And the temp is constant. I’m loving the air fry feature and the 8 pass broiler is robust! The window is nice and big, so monitoring the cooking is a breeze- no need to open it up I can’t wait to try more things out. Only complaint is that the clock display gets so small when goes into bake mode
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
1
Don’t buy
on December 11, 2022
Posted by: DrJimmc
from Northern california
Poor quality, missing parts, takes forever to heat
No, I would not recommend this to a friend.
Response from cafeappliances.comBy Michael @ Cafe Appliances, Cafe Appliances, December 14, 2022
Hi there,
Thanks for taking the time to leave a review for your wall ovens. So sorry to hear about the issues you've had with the long preheat times and the fact that parts were missing. Know that one of our agents will be reaching out soon via email to investigate further. Keep an eye on your spam and junk folders in case their message ends up there.
Thanks again for your ongoing patience.
All the best,
Michael@Cafe
Thanks for taking the time to leave a review for your wall ovens. So sorry to hear about the issues you've had with the long preheat times and the fact that parts were missing. Know that one of our agents will be reaching out soon via email to investigate further. Keep an eye on your spam and junk folders in case their message ends up there.
Thanks again for your ongoing patience.
All the best,
Michael@Cafe
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Beautiful
on December 9, 2022
Posted by: Mrs Christmas
from California
Looks great, and works great so far (installed last night). Will review further after we have had a chance to explore all the features.
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Great festures & function!
on December 3, 2022
Posted by: LCE6
from Bernardsville, NJ
We love our cafe ovens - technology and function is top knotch, we are thrilled we chose Cafe!
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
1
2O min to preheat, took over an
on October 19, 2022
Posted by: Ews47
from South Fl
Took 20 min to preheat .had 2 prior GE monograms and /or top of line . Each lasted 14 yr. Cooked great . Had converted oven.
Was told didn’t need online set up Not true Told worked great .
Very easy . Conv oven and regular one take much longer . It’s crazy. Your tech was great , he had no clue u needed Wi-Fi for
conv roast. I had ordered a Viking but didn’t arrive after I yr so
went to what I had and sales person said it was great . Reviews
were good . It’s a big disappointment right now snd only praying it will cook Turkey okay . It’s scary
Was told didn’t need online set up Not true Told worked great .
Very easy . Conv oven and regular one take much longer . It’s crazy. Your tech was great , he had no clue u needed Wi-Fi for
conv roast. I had ordered a Viking but didn’t arrive after I yr so
went to what I had and sales person said it was great . Reviews
were good . It’s a big disappointment right now snd only praying it will cook Turkey okay . It’s scary
Response from cafeappliances.comBy Pablo@Café, Café Appliances, October 21, 2022
Hello - while we're happy to see that you like the appearance and quality of the unit, we're also very sorry to know that the cooking performance for your oven hasn't met your expectations. We know this isn't ideal, and we completely understand your disappointment.
Preheat times vary according to the oven type, and there are a couple reasons why your preheat time might seem longer than usual. You can learn more about this here: https://products.geappliances.com/appliance/gea-support-search-content?contentId=16540
You can learn more about the different cooking modes for your oven on page 12 of the owner's manual here: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-2000255-3.pdf
We also recommend referring to the following article to learn more about using your convection oven to cook a turkey: https://products.geappliances.com/appliance/gea-support-search-content?contentId=19099
Please know you can always reach out to us on social media if we can assist you further.
Take care.
Pablo@Café
Preheat times vary according to the oven type, and there are a couple reasons why your preheat time might seem longer than usual. You can learn more about this here: https://products.geappliances.com/appliance/gea-support-search-content?contentId=16540
You can learn more about the different cooking modes for your oven on page 12 of the owner's manual here: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-2000255-3.pdf
We also recommend referring to the following article to learn more about using your convection oven to cook a turkey: https://products.geappliances.com/appliance/gea-support-search-content?contentId=19099
Please know you can always reach out to us on social media if we can assist you further.
Take care.
Pablo@Café
Written by a customer while visiting cafeappliances.com