Customer reviews from cafeappliances.com
Caf - 27" Smart Built-In Double Electric Convection Wall Oven with Air Fry and Precision Cooking Modes - Stainless Steel
Average customer rating
4.4
(153 Reviews)
Rating breakdown 153 reviews
5 Stars
105
4 Stars
25
3 Stars
12
2 Stars
3
1 Star
8
90%of customers recommend this product.
(
119 out of
132)
Customer Reviews for Caf - 27" Smart Built-In Double Electric Convection Wall Oven with Air Fry and Precision Cooking Modes - Stainless Steel
Customer Rating
5
In love
on August 2, 2025
Posted by: Something works
from Washington, DC
love love love it! i can't believe i waited so long to buy it.
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
3
The oven works but bad user experience
on July 24, 2025
Posted by: The Baker and the Chef
The oven works as expected, heats up and holds the temperature. But the user experience could be better. From the front panel you can only turn on/off the lights for both ovens and not individually like you can do from the iPhone app. The app also frequently loses contact with the oven, forcing you delete the oven from the app and reconnect it. Also, the the app communicates with oven through GE's servers, meaning without Internet connection you can't use the app to control or monitor the oven.
Response from cafeappliances.comBy Adrian, GE_Appliances, August 5, 2025
Your feedback is extremely important to us. We will pass these comments regarding the control panel and app functions/features along to our product team to review. If you continue to experience issues with the SmartHQ app not connecting with your range, please call the GE Appliances Connected Home Support Line at 1-800-220-6899, Monday -Friday 9am - 11pm ET, Saturday 9am - 3pm ET, or email connected@help.geappliances.com
Written by a customer while visiting cafeappliances.com
Customer Rating
4
Excellent Oven
on July 5, 2025
Posted by: Mitch79
from Pleasanton, CA
So far the oven lives up to the billing; easy to use relative to controls, very attractive, functions perfectly and has enough capacity. The only problem at this point are the extension racks, which are extremely difficult to remove. This problem is apparently known since the manual recommends using vegetable oil on the support racks to help with removal.
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
3
Very slow to preheat
on March 25, 2025
Posted by: Mom in Minnesota
Very disappointed. This oven takes 20 minutes to preheat to 400. This is more than twice as long as my 20 year old oven that I replaced it with. It looks nice however, but its not as useful to me since it is so slow.
Response from cafeappliances.comBy Adrian, GE_Appliances, March 27, 2025
We are more than happy to provide guidance with your oven. It is not abnormal for the preheat time to take up to 20 minutes. We have however provided some troubleshooting tips for the oven cooking too slow at the link below. If these tips do not help, service is suggested. You can schedule an appointment with a GE Appliances technician by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
https://products.geappliances.com/appliance/gea-support-search-content?contentId=16839
https://products.geappliances.com/appliance/gea-support-search-content?contentId=16839
Written by a customer while visiting cafeappliances.com
Customer Rating
4
Roller racks scratches paint when adjusted
on March 7, 2025
Posted by: EJSS
The rolling racks supports are so tight they scratch off the paint when they are inserted and changed in position. The installer pushed them in . When we adjusted we used cooking oil to lubricate but is still very tight and will probably scratch if moved
Written by a customer while visiting cafeappliances.com
Customer Rating
4
Loooooks great!
on December 10, 2024
Posted by: Errant
So far the oven has been great. Looks great in our kitchen
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Functional and beautiful!!
on December 5, 2024
Posted by: Queensgambit24
from Arkansas
Best wall ovens I have ever used! We did a kitchen remodel a little over a year ago at our old home and put in new double wall ovens during that remodel that were not Cafe ovens and hated them from day one. Fast-forward a year and we moved into our new to us home that was built in the 80’s with the original appliances!! It was a 27 inch model so we were limited with options for double wall ovens for a smaller cabinet. We decided to go with the Cafe brand after reading reviews and could not be more pleased with our decision! Very spacious for a 27 inch oven with even cooking and browning. Functional and beautiful!
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Quality double oven with great features
on November 22, 2024
Posted by: Luce
Great double oven that perfectly fits a half sheet pan on each rack. The convection bake, convection roast, and convection bake multi-rack features on the upper oven have roasted my meats and veggies very evenly and retained the moisture more than the normal bake function. Note the lower oven doesn't have convection, but that's standard on most double ovens. The smart oven features to start pre-heating your oven remotely is great, as well as setting a cook time so the oven automatically turns off at the end of the set time.
Written by a customer while visiting cafeappliances.com