Customer Reviews for Caf - 30" Smart Built-In Double Electric Convection Wall Oven with Air Fry and Precision Cooking Modes - Matte Black
Customer Rating
5
Unexpected and Great Features
on August 10, 2024
Posted by: Andiruth
I love my double ovens. The top over even functions as a dehydrator. Great feature this summer with all of my garden produce! It also can be a conventional oven or a convection oven. And having a second oven really helps around the holidays.
Over all I like the oven. The process to connect to the internet was a chore. I really will not use the remote start or the oven camera. But, the oven seemed to push me to connect to the internet. Cooking features are great.
Like many other reviews I see here, this is a faulty product! We have had the GE Cafe Double Wall oven for just about 1 year and now the screen goes blank and is nonreactive. The graphics are there, but no selections or ability to navigate the screens. Again a case where the "bells and whistles" don't even work properly! I flipped the breaker for about 15 minutes and it is now working properly again, from what I can tell, but I expect this issue to reoccur. What a pain in the neck, I purchased GE Cafe because I had thought this was a reputable brand!! Very disappointing!
No, I would not recommend this to a friend.
Response from cafeappliances.comBy Adrian, GE_Appliances, June 11, 2024
We are happy to provide guidance with your new double wall oven. We encourage you to schedule service with one of our certified technicians to get this LED screen issue properly diagnosed and resolved. You can schedule an appointment with a GE Appliances technician by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm