Customer reviews from cafeappliances.com
Caf - 30" Smart Built-In Double Electric Convection Wall Oven with Air Fry and Precision Cooking Modes - Matte Black
Average customer rating
4.6
(202 Reviews)
Rating breakdown 202 reviews
5 Stars
161
4 Stars
21
3 Stars
8
2 Stars
4
1 Star
8
91%of customers recommend this product.
(
135 out of
148)
Customer Reviews for Caf - 30" Smart Built-In Double Electric Convection Wall Oven with Air Fry and Precision Cooking Modes - Matte Black
Customer Rating
4
Overall outstanding in several categories
on March 17, 2022
Posted by: Ed01
from Mt Shasta CA
Very high quality product and easy to use all the features. Very satisfied even though we’ve only had it a short time
I would recommend this to a friend!
Response from cafeappliances.comBy Kelsey@Café, Café, April 14, 2022
Thank you so much for sharing your feedback with us! It's really great that you're enjoying the easy-to-use features of this beautiful double wall oven. If you need anything in the future, please feel free to connect with us directly! We're always here to help. All the best, Kelsey@Café
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Love my double oven
on March 8, 2022
Posted by: nickikm
from Charlotte, NC
Great product. Has worked well for my baking needs. Used just last week to let some bread rise on the "proof" feature and it worked so well.
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
1
Broke after one month
on February 13, 2022
Posted by: Mary Chris
from Dalton Massachussetts
Not happy broke after one month Almost three weeks so far with no ovens waiting for parts
No, I would not recommend this to a friend.
Response from cafeappliances.comBy Michael @ Cafe Appliances, Cafe Appliances, February 15, 2022
Hi there,
Thanks for taking the time to leave a review. We're sorry to hear about your oven malfunctioning and that you're having to wait a while for the parts needed to make the repair. We're sure that this would be frustrating.
Know that one of our agents will be reaching out soon via email to investigate further.
All the best and thanks for your patience in the meantime.
Michael@Cafe
Thanks for taking the time to leave a review. We're sorry to hear about your oven malfunctioning and that you're having to wait a while for the parts needed to make the repair. We're sure that this would be frustrating.
Know that one of our agents will be reaching out soon via email to investigate further.
All the best and thanks for your patience in the meantime.
Michael@Cafe
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Incredible Oven
on January 30, 2022
Posted by: TimSB
from Prior Lake, MN
The oven works even better than advertised. Racks are adjustable, glide easily, Wi-Fi feature is easy to use. Looks great!
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
5
I love this oven
on January 22, 2022
Posted by: LeeinVA
from Virginia
After much research to replace my Viking double wall oven (one with many flaws), I selected the Cafe professional double oven. It had several features that I didn’t go looking for, such as the in-oven camera (I didn’t even know that was a thing!). That’s the icing on the cake. But what I wanted, and got, was an oven that bakes evenly and roasts perfectly. It has other great features like air fryer and a proofing setting (great for bread baking). It does everything I want and more. And I love the touchscreen display. All in all, I could not have made a better choice.
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
1
Beautiful, but not pleased with purchase
on January 17, 2022
Posted by: MN2022
from Minnesota
Upper fan and cooling fan need to be replaced on this brand new unit! Kind of stinks to be in a new home for the holidays, yet unable to cook or bake because of this problem!
No, I would not recommend this to a friend.
Response from cafeappliances.comBy Elliot@Cafe, Cafe Appliances, January 20, 2022
Hi there, thank you so much for reaching out with this review. We are so incredibly disappointed to read about your experience with your new double oven, and it is completely understandable how frustrating this would be to not have a working oven for the holidays. For this hassle and frustration, we sincerely apologize.
If you haven't already, you can schedule an appointment with our factory service and repair team by calling 1-800-GECares (1-800-432-2737) Monday – Friday: 7 a.m. – 10 p.m. ET and Saturday – Sunday: 8 a.m. – 6 p.m. ET, or by visiting https://www.geappliances.com/ge/service-and-support/service.htm
We are confident that our technicians will be able to get this issue resolved for you, and we appreciate your continued patience as we work towards that. Please feel free to reach out if you need any additional questions answered, as we are always here to assist you. -Elliot@Cafe
If you haven't already, you can schedule an appointment with our factory service and repair team by calling 1-800-GECares (1-800-432-2737) Monday – Friday: 7 a.m. – 10 p.m. ET and Saturday – Sunday: 8 a.m. – 6 p.m. ET, or by visiting https://www.geappliances.com/ge/service-and-support/service.htm
We are confident that our technicians will be able to get this issue resolved for you, and we appreciate your continued patience as we work towards that. Please feel free to reach out if you need any additional questions answered, as we are always here to assist you. -Elliot@Cafe
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Hi-tech
on January 16, 2022
Posted by: Sapr
from Pittsburgh Pa
Only had it for less than a month. Very sleek looking and easy to operate. Offers many functions. I also bought the brass hardware and love it.
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Amazing
on January 15, 2022
Posted by: Kacassin
from Ludlow Vt
This double oven does absolutely everything. I can’t even imagine that there could be a better product than this one. The air fry is my favorite option. My kids love the camera
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com