I see per many of these reviews this is a common problem ! Our product is just a year old ! Very frustrating because the oven and timer can not be turned off when this happens ! This has to be flaw in design if so many are having the same issue ! The oven itself is beautiful and I love so many of its features but this is a huge problem !
No, I would not recommend this to a friend.
Response from cafeappliances.comBy Michael @ Cafe Appliances, Cafe Appliances, August 17, 2022
Hi there,
Thanks for taking the time to leave a review for your wall oven. We're so sorry to hear about the screen going blank when the timer is up, we're sure this would be frustrating. Know that one of our agents will be reaching out soon via email to investigate further. Be sure to keep an eye on your spam and junk folders just in case their message ends up there.
We have just had them In for two weeks, but they are amazing ovens!! At first I thought the camera was silly and who needs that—BUT I need it! It is an amazing feature and I can see what I am cooking at all times from anywhere in my home. I also love the air fryer setting- never cooked much with air frying either, but this had already been very useful. It is a very efficient oven and I am loving it so far.
This is an excellent dual-wall oven. Probably the easiest oven to use, plus you can control it from your mobile device. It will bake, air fry, convection, and more! The air fryer is awesome and we can now clear our counter space of the separate fryer we were using. It is SO easy that my 82 year old mother in law is now buying one after using ours.
We received our first. A week later, the heating element in the bottom oven blew. We received a second. The lower oven is again having problems. The convection fan does not work properly. We are currently waiting for the part…. (1 month has passed)
No, I would not recommend this to a friend.
Response from cafeappliances.comBy Michael @ Cafe Appliances, Cafe Appliances, July 26, 2022
Hi there,
Thanks for taking the time to leave a review. We're so sorry to hear about your original and now your replacement unit having issues. We're sure this would be incredibly frustrating to say the least. Know that one of our agents will be reaching out soon via email to investigate further. Keep an eye on your spam and junk folders just in case.
Love my ovens...I have used the convection selection of my oven. I want to try the air fry selection as I have never tried air frying before. The only thing is I wish the lights inside the oven were independent of each other.