These wall ovens are not only beautiful, but they also have great features. I love how the racks glide so smoothly to help getting things in and out with ease. The precision cooking feature takes all the guess work out of cooking. I absolutely love these ovens and can’t wait to cook Thanksgiving dinner with them!
Appealing look, not all features work.. misleading
on October 15, 2022
Posted by: Kitchen_Remodel
from Omaha, Ne
I splurged on this appliance based off of the camera feature. I was extremely excited to use the oven and test out the camera. However, once the oven finally got here in May (after 8 months of waiting) we installed it and had issues connecting it to our devices. After many tried and failed attempts one of us finally were able to connect to the oven. With that said only one phone is able to be connected to the appliance. Additionally, the camera has never worked. The appliance had an update available, which we did and thought this would resolve the issue, but the camera still does not work and persistently loads for 5 minutes before giving an ERROR notice. And only one phone still can only be connected.
No, I would not recommend this to a friend.
Response from cafeappliances.comBy Elliot@Cafe, Cafe Appliances, October 17, 2022
Hello there, thank you for taking the time to let us know how your experience with this oven has been. We are so sorry to hear that you have not quite been able to use all of the features you would expect, and we can definitely understand how frustrating this would be.
Our Connected Home Support Team specialists are always happy to lend their expertise on this matter. You can reach them at 1-800-220-6899, Monday through Friday 9 a.m. – 11 p.m. ET, Saturday - Sunday 9 a.m. – 3 p.m. ET, or email connected@help.geappliances.com
We hope this helps you get the use you need out of your ovens, and please know that we are always here to assist you in any ways that we can. -Elliot@Cafe
I love the features the oven has to offer. I'm always able to bake everything perfectly and I love that I can control the oven and view the inside camera from my phone. The oven is also beautiful and fits in so well with our kitchen.
The features include more than any other oven I have seen. Installed only a month ago and so far I am enjoying it very much. The only thing to complain about is the delivery time which took over a year to receive it.
Have only been using it a couple of weeks but it works great! Love the features, however only came with three roller racks, one was none rolling. I need to call to get another roller as it says it comes with two per oven. They pump out a ton of heat though, so be aware.