Customer reviews from cafeappliances.com
Caf - 30" Smart Built-In Double Electric Convection Wall Oven with Air Fry and Precision Cooking Modes - Matte Black
Average customer rating
4.6
(202 Reviews)
Rating breakdown 202 reviews
5 Stars
161
4 Stars
21
3 Stars
8
2 Stars
4
1 Star
8
91%of customers recommend this product.
(
135 out of
148)
Customer Reviews for Caf - 30" Smart Built-In Double Electric Convection Wall Oven with Air Fry and Precision Cooking Modes - Matte Black
Customer Rating
5
Glad we got the Cafe double oven
on January 13, 2026
Posted by: EdwardInEdgewood
Looks great, cooks well, app easy to set up and use
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Loving it so far
on December 14, 2025
Posted by: jak414
from Paradise, PA
[This review was collected as part of a promotion.] We've been using our new oven for about a week and have enjoyed it so far. An especially nice touch is the fun facts that can be selected for the home screen. A few minor feedback items that I have is that I wish for a double oven there was the option to have two kitchen timers that could run in parallel for both ovens. Also, the timer cannot be set for seconds, which isn't a big deal but would be nice. Otherwise, we're only needing to settle into the differences from our previous oven.
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
2
Good oven, misaligned doors
on November 26, 2025
Posted by: Camcam
This oven works well, cooks fine. I like the camera inside and features. However, if you are purchasing is oven for the aesthetics, I would not recommend it. This product lacks quality control of its “cosmetic” features. Doors are not aligned properly and will rub against each other. Or just be totally off by 1/4 inch plus. GE will tell you these are cosmetic issues and not covered by the warranty. If it works, they really don’t care about anything else. If your doors come, scratched not covered if your doors are completely crooked on the unit doesn’t matter to them.
Response from cafeappliances.comBy Vikki, Cafe_Appliances, November 26, 2025
We see you worked with our service team and they were able to resolve matters, if you have further questions about the door's alignment, please reach out to our Bodewell service team for further help
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Double ovens
on November 7, 2025
Posted by: Rob21
from Montana
Beautiful!!!!!!
And so easy to use!!!! Even for someone in her 60's!d
And so easy to use!!!! Even for someone in her 60's!d
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
3
A problem child
on November 5, 2025
Posted by: Bobert 123
[This review was collected as part of a promotion.] Unfortunately, while excited about the double oven, we’ve not been able to use it. We’ve had to have service people at the house twice already and it’s still not totally repaired. Also, the racks that go on the inside are very difficult to get in and out and scratch the side, even though we use the graphite I’m glad it’s under warranty, but I am concerned about the future. Thank you.
Response from cafeappliances.comBy Cafe Appliances, November 6, 2025
We see you have since been in contact with one of our service team members and recommend continuing to work directly with them if further assistance is needed. We are confident they will be able to help.
Regarding the racks, we have an article to help titled "Range & Wall Oven - Solution to Oven Racks Sticking" that we will link below for you to review.
https://products.geappliances.com/appliance/gea-support-search-content?contentId=18673
Regarding the racks, we have an article to help titled "Range & Wall Oven - Solution to Oven Racks Sticking" that we will link below for you to review.
https://products.geappliances.com/appliance/gea-support-search-content?contentId=18673
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Love all the new features!!
on November 3, 2025
Posted by: Grammy from Peru
from Peru, NY
[This review was collected as part of a promotion.] I just replaced a 17-year old double wall oven with this new Cafe model and I just can't believe how many new features are available. As I have only had it for a couple months, I am still exploring all of its capabilities and look forward to learning more. My only complaint is that the new appliances do not come with user manuals. For older people, such as myself, it is difficult finding all the information on the computer...I just want to be able to refer to a user manual for operational information as well as simple troubleshooting.
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
4
Functions great, looks crooked
on November 1, 2025
Posted by: Kim27
Overall I like the oven, it preheats quickly and after the first couple of noisy moments, it is fairly quiet. The ease of use is good and interface is intuitive. The thing that disappoints me is that it is not aligned well. The installation went well but the doors are out of true by 1/4-1/2” so they appear slightly crooked to the critical eye. The installer tried to correct this but I was told it is a manufacturer issue and not something that can be fixed. We opted to keep it as is because the only option would be replacing the entire unit which comes with another hassle of scheduling installation, and not knowing if we would get another defective unit on the next go around. I’ve had this happen with another appliance so I did not want to go that route.
Written by a customer while visiting cafeappliances.com
Customer Rating
3
Touchpad is tempermental
on October 14, 2025
Posted by: Lisa2626
[This review was collected as part of a promotion.] touchscreen does not work all the time. we had to turn off the breaker and restart the ovens a cople times already. I do like the ability to be able to turn it on via my phone app.
Response from cafeappliances.comBy Vikki, Cafe_Appliances, October 15, 2025
If disconnecting the power to your lovely Cafe double ovens only provides a temporary remedy we recommend contacting our GE Appliances service team - Bodewell at 1-833-4BODEWELL (833-426-3393) Monday – Friday: 8 a.m. – 8 p.m. ET to have your unit evaluated and repaired as needed.
Written by a customer while visiting cafeappliances.com