Customer reviews from cafeappliances.com
Caf - 30" Smart Built-In Double Electric Convection French Door Wall Oven with No Preheat Air Fry - Matte White
Average customer rating
1
(1 Review)
Rating breakdown 1 review
5 Stars
0
4 Stars
0
3 Stars
0
2 Stars
0
1 Star
1
Customer Reviews for Caf - 30" Smart Built-In Double Electric Convection French Door Wall Oven with No Preheat Air Fry - Matte White
Customer Rating
1
Disappointed
on October 12, 2026
Posted by: Twhite23
from Madison, IN
My double wall oven pushes updates without asking me, during the day, while I’m cooking. This has been an issue since I’ve had it. It doesn’t do it every time I cook so I haven’t called about it. I called today, spoke to the WiFi connection team first and they said it was an issue bigger than their team could support. They send me to repair/service and I’m told “it is out of warranty”. For an appliance this expensive, I expected better service. Otherwise I do like the oven, but the shutting off mid cooking to update and then getting no support is disappointing.
Response from cafeappliances.comBy Jonathon, Cafe, October 15, 2026
We'd like to look into the situation with your oven shutting off during a cook cycle. A member of our team will be reaching out over email to collect additional information, please respond at your earliest opportunity.
Written by a customer while visiting cafeappliances.com
