Customer Reviews for Caf - 30" Smart Built-In Single Electric Convection French-Door Wall Oven with Air Fry and Precision Cooking Modes - Matte Black
Customer Rating
4
Attention Getter
on November 24, 2020
Posted by: Felix
from San Diego, CA
Purchased oven as part of a complete kitchen remodel. The French doors attracted my attention and the various cooking functions and two options for cleaning kept my interest. A household of one with other home projects still going on, I haven’t had the opportunity to use my oven a lot. The times I have, I am pleased with its performance and I am liking the touch screen and connection to my smartphone. I’m confident that more usage will result in greater satisfaction.
A bit early for a review but so far so good. Love the design with the double doors and great slide out rack. Temperature appears to be accurate so far. I bake and cook a lot, I hope I am this happy after the holidays after I put it through its paces. I wish I was able to purchase brushed bronze handles.
I've only been using the oven for 4 weeks, I'm sure I have a lot to learn. Used the temperature probe last night, it was not accurate by approximately 30 degrees. Very disappointing. I'm finding it hard to understand adjusting oven temp in Settings. Appearance is great. One handle operation for doors is great. It cooks foods very well.
Response from cafeappliances.comBy RICHARDatCAFE, Cafe, November 6, 2020
Hello Susan. Thanks for taking the time to review the wall oven. We are glad to hear about the many things you like about the oven but are sorry to hear of the concern with the probe temperature. Typically, you do not need to adjust the oven temp on the new oven. Since you are experiencing this concern with the probe temperature, we suggest scheduling a warranty service appointment so we can take care of this for you.
You can schedule an appointment online at: http://www.geappliances.com/ge/service-and-support/service.htm
Or if you prefer to call, you can reach our scheduling department at 1-800-432-2737, Mon-Fri 7 am – 10 pm ET, Sat-Sun 8 am – 6 pm ET.
We wish you all the best and are here for you at any time. Sincerely, Richard at Cafe
This oven is fantastic. Installed at the correct height for me.No more bending oven to get something out. The touch system is extremely easy to use. The probe is a great feature in cooking meat precisely. Glad we spend the money. A happy baker. !!!!
The wife really loves it. We spent a fortune on it so she better love it! We've only had it a couple of weeks now and we've only used it a few times, but it does seem to be a really nice appliance. We haven't had a chance to make use of many of the features yet, but I like the touch screen control panel and the WiFi connection.