Customer Reviews for Caf - 30" Smart Built-In Single Electric Convection French-Door Wall Oven with Air Fry and Precision Cooking Modes - Matte Black
Customer Rating
3
Beautiful Unit, questionable connectivity
on August 1, 2023
Posted by: Nate D
from Foristell, MO
The unit is beautiful. Unfortunately, the Wi-Fi connectivity does not work. After several months of communications with support, we are no closer to a solution.
No, I would not recommend this to a friend.
Response from cafeappliances.comBy MichaelBatCafe, CafeAppliances, August 2, 2023
Hello,
We’re glad to hear you’ve been enjoying your new oven’s attractive appearance, but we’re so sorry that you’ve had trouble connecting to wi-fi. This is not something we want or expect from our products. Since you’ve been unable to resolve your issue with our connected support team, we would recommend having this issue diagnosed by a qualified technician. If you haven’t already, we recommend taking advantage of your warranty and scheduling an appointment with our factory service team by calling 1-800-432-2737, or by visiting https://www.geappliances.com/ge/service-and-support/service.htm. Thank you for taking the time to leave us your feedback and please know that we are here should you need further assistance. -MichaelB@Café
We needed an undercounted oven for my remodeled kitchen in a relatively tight space so the French door style was a perfect solution. The oven is amazing. So many great features. I love to bake and this oven loves baking! Highly recommend. I purchased electric appliances as I'm moving away from gas in the home and was concerned it wouldn't perform as well as a gas oven. It's all around better!
Had the oven for a few weeks and love it! It holds the set temperature well and has all the space I need.The doors are solid and close well.Very happy with my purchase. It is well worth the pricing.
I would recommend this to a friend!
Response from cafeappliances.comBy MichaelBatCafe, CafeAppliances, July 27, 2023
Hello there,
We’re thrilled that you’ve been impressed by your gorgeous new oven; the sensational stainless-steel finish is sure to look fabulous in any kitchen, and we’re so happy to hear you’ve been enjoying its large capacity. The French doors mean you no longer have to reach over the door to remove heavy items, and we love the convenience you get when connecting this model with our SmartHQ app. We truly appreciate you choosing Café Appliances, and please know we’re here should you ever need assistance. -MichaelB@Café