Customer Reviews for Caf - 30" Smart Built-In Single Electric Convection Wall Oven with Air Fry and No Preheat Cooking - Stainless Steel
Customer Rating
4
Love the wifi
on September 4, 2024
Posted by: Oven2024
It is a beautiful appliance in my pantry and performs well
Response from cafeappliances.comBy Tierra, Café_Appliances, September 18, 2024
We're so glad to hear that your new wall oven is doing well! Thanks so much for choosing Cafe Appliances for your home. We hope that you will enjoy all the features this unit offers, including no-preheat air fry!
Right off the bat it does not work, shows an error code then restarts, then the same error code and restart cycle.
Response from cafeappliances.comBy Michael, Cafe_Applianecs, September 4, 2024
It’s unexpected that your new oven isn’t working, and we want to help. We recommend having your unit diagnosed by one of our qualified technicians. You can schedule service by calling 1-800-432-2737 or by going to https://www.geappliances.com/ge/service-and-support/service.htm.
This wall oven was installed on August 13, 2024, eighteen days ago. The installer discovered that the oven door had numerous scratches and was not aligned properly. A new door was ordered by retailer. There have been two oven door replacements delivered since to our retailer. Both of them were defective and returned. Eighteen days after initial delivery/install we do not have any estimates on how long it will be to get a replacement door. The manual was not thorough enough on product features instructions.
Response from cafeappliances.comBy Charlie, Cafe_Appliances, September 3, 2024
We're sorry to hear that you received a scratched door and you are having issues with the installation. To install the oven door, we recommend scheduling an appointment with our factory service and repair team by calling 1-800-432-2737, or by visiting https://www.geappliances.com/ge/service-and-support/service.htm
The oven temps run varied and it is difficult to cook with out watching constantly.
No, I would not recommend this to a friend.
Response from cafeappliances.comBy Adrian, GE_Appliances, August 27, 2024
As we continue to make improvements to our appliances, your feedback is extremely important to us. We will pass these comments along to our product team to review. If you continually have issues with the temperature settings, we advise service. You can schedule an appointment with a GE Appliances technician by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
This wall oven is truly feature rich and has outperformed our expectations. Update-able cooking modes like air-fry are great and the touchscreen actually simplifies functionality rather than complicating routine tasks like timers.
Works great so far, but I wish it came with an old-fashioned paper manual. And I'd appreciate some instruction about convection - do I set normal oven time or something less? And these racks on the bottom that are attached - I haven't figured those out yet. More instructions would be helpful.
I love this oven as it cooks dishes evenly and is easy to move the racks around. I didn’t think I’d use the wifi/Bluetooth option but have really enjoyed it to preheat the oven. I like the recipe offerings but wish I could save them to the app