Customer Reviews for Caf - 30" Smart Built-In Single Electric Convection Wall Oven with Air Fry and No Preheat Cooking - Stainless Steel
Customer Rating
3
Too modern
on November 21, 2024
Posted by: tms4161
It works fine, now that I know how to use it. It was difficult to set up and frustrating for a senior. Not happy that everything is Wi-Fi and push button (which is very finicky).
Response from cafeappliances.comBy Adrian, GE_Appliances, November 26, 2024
We are thrilled to hear that your oven is operating as designed despite the set up and WiFi connection. As we continue to make improvements to our appliances, your feedback is extremely important to us. We will pass these comments along to our product team to review.
No matter what rack you place your dish on, baked items cook more on the bottom than the top. I’m going to try to use convection baking in the future to see if that helps.
Response from cafeappliances.comBy Charlie, Cafe_Appliances, November 20, 2024
We're happy to assist you with the oven baking. If the food isn't baking evenly, we recommend referring to the troubleshooting steps at this link here: https://products.geappliances.com/appliance/gea-support-search-content?contentId=34478
We just moved into our new house recently and have been using the oven. Unfortunately the inside glass of the oven shattered spontaneously for unclear reasons. I have baked things up to 450F on 1 or 2 occasions (mostly bake at 350) but I have no idea if it is temperature related. This seems very unsafe and now I am at a loss on how to repair or replace this glass. The oven is less than 3 years old.
No, I would not recommend this to a friend.
Response from cafeappliances.comBy Tierra, Café_Appliances, November 5, 2024
We'd like to assist you with the glass of your wall oven shattering. Expect an email from one of our team members soon to gather further information. Please reply when you can.
Very bad quality control. Oven was delivered with scratches on oven door. Retailer reported and ordered replacement door. That was over month ago. Still waiting for replacement door.
Response from cafeappliances.comBy Joyce, GE_Appliances, September 11, 2024
We are very sorry to hear your new oven arrived with scratches. This isn't what we expect to hear and apologize for your inconvenience. We recommend reaching out to your retailer to see if they can exchange this for you if they are unable to get the door. In the meantime, we will reach out to you via email to get a little more information. Thank you for your patience in waiting to hear from us.
Spacious oven with a great display, easy to use. Cooking temp seemed spot on as my food cooked in the time it was supposed to. Glass window was easy to wipe clean while it was still warm. Love the big clock on the display.