Customer Reviews for Caf - 30" Smart Built-In Single Electric Convection Wall Oven with Air Fry and No Preheat Cooking - Stainless Steel
Customer Rating
4
Noisy, but filled with plusses!
on March 3, 2023
Posted by: Sourdough Baker
from Ann Arbor, MI
There are lots of pluses: excellent proofing temperature, quick heating, even baking for cookies, easy to use dashboard display. The throbbing sound when heating -- like a helicopter overhead -- is disturbing, though it's only apparent until it reaches temperature.
It’s a really good oven with mostly even heating. Only issue is that it will glitch and freeze when the timer goes off and it takes a minute or two to “dismiss”. Hopefully a firmware update can solve that issue
The control features are really nice. The oven heats quickly and things seem to bake evenly in the oven. My one issue is with the difficulty of sliding the oven racks in and out. It is as if the racks are slightly too big for the shelf supports. It is especially difficult when the oven is already hot.
I purchased two ovens in this model and love them. They are beautiful and cook food with precision. I love that I can control the ovens from an app on my phone. The large front display makes it easy to keep an eye on the food that is cooking cooking even from a distance. Multiple cooking features make it exciting to cook different types of foods and experiment with the different methods of cooking. The ovens are extremely easy to clean which keeps my ovens looking beautiful. The only downside to performance has been that the digital timer sometimes gets stuck and the display screen goes blank, and the only way I’ve been able to stop the timer is by disconnecting power to the oven through the breaker box. I’ve experienced this with both ovens more than once.
the timer and oven can not be turned off with out turning off the circuit breaker.
this problem occurs randomly. The circuit breaker resets temporarily.
I would recommend this to a friend!
Response from cafeappliances.comBy Haley@Café , Café , February 10, 2023
Greetings.
We greatly appreciate your time, thank you for providing us with honest feedback. It is such a hassle when your timmer is sounding and you can't seem to turn it off. We can only imagine the panic when this first happened to you. This is certainly not the experience we want for you and deeply apologize for this frustration.
Please feel free to take full advantage of your warranty and schedule a service appointment with a technician so that we can take a look into what may be going on. You can schedule an appointment with a GE Appliances technician by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
We look forward to hearing from you! Thank you so much for thinking of Café when it comes to your kitchen's needs. -Haley@Café