Customer Reviews for Caf - 30" Smart Built-In Single Electric Convection Wall Oven with Air Fry and No Preheat Cooking - Stainless Steel
Customer Rating
3
Looks good...but....
on March 4, 2023
Posted by: Cafe Customer
It runs 75-100 degrees lower than the desired temp, so to have a 350 degree I oven I have to set it at 425-450. If I want to cook pizza at 450 it may eventually get there but takes more than an hour+. It takes a ridiculous amount of time to cool down - more than 2++ hours (with the fan running the whole time). I called the appliance store (a dedicated high-end appliance store) where I bought it and they said "that's just the way it is."
No, I would not recommend this to a friend.
Response from cafeappliances.comBy Café Appliances, March 8, 2023
Greetings - We appreciate you connecting and sharing your experience so far. It means a lot to us.
Thank you for the honesty on this review, we can definitely understand the frustration that comes with those inaccurate temperature settings. We are happy to help share a tip that may help out with that.
You can actually adjust the temperature on this model to be more accurate, there are posted instructions on page 9 in the Use and Care manual. We're going to leave a link here: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-2000379-3.pdf&
Alternatively, if you are still getting issues with temperature, we would recommend getting a technician to check it out. You can schedule online here: https://www.cafeappliances.com/support/schedule-service
Thanks again for the feedback. Stay safe out there. Jonathon@Café
There are lots of pluses: excellent proofing temperature, quick heating, even baking for cookies, easy to use dashboard display. The throbbing sound when heating -- like a helicopter overhead -- is disturbing, though it's only apparent until it reaches temperature.
It’s a really good oven with mostly even heating. Only issue is that it will glitch and freeze when the timer goes off and it takes a minute or two to “dismiss”. Hopefully a firmware update can solve that issue
The control features are really nice. The oven heats quickly and things seem to bake evenly in the oven. My one issue is with the difficulty of sliding the oven racks in and out. It is as if the racks are slightly too big for the shelf supports. It is especially difficult when the oven is already hot.
I purchased two ovens in this model and love them. They are beautiful and cook food with precision. I love that I can control the ovens from an app on my phone. The large front display makes it easy to keep an eye on the food that is cooking cooking even from a distance. Multiple cooking features make it exciting to cook different types of foods and experiment with the different methods of cooking. The ovens are extremely easy to clean which keeps my ovens looking beautiful. The only downside to performance has been that the digital timer sometimes gets stuck and the display screen goes blank, and the only way I’ve been able to stop the timer is by disconnecting power to the oven through the breaker box. I’ve experienced this with both ovens more than once.