Customer Reviews for Caf - 30" Smart Built-In Single Electric Convection Wall Oven with Air Fry and No Preheat Cooking - Stainless Steel
Customer Rating
1
looks beautiful in our new kitchen
on March 8, 2023
Posted by: Mia Pia
from Florida
Beautiful appearance and I love the steam cleaning feature. BUT we are currently waiting for a tech person to address several issues with this new oven; therefore we are not using the oven at all. I am not in love with the whole internet connection operation. I probably will never use it. Once repaired I will entertain the opportunity to evaluate this product again.
No, I would not recommend this to a friend.
Response from cafeappliances.comBy Adrian@Cafe, GE_Appliances, March 13, 2023
Greetings! Thank you for providing us with your valuable feedback. We are so sorry to hear that your oven is experiencing issues. We hope one of our technicians can properly diagnose your appliance, so you can operate your new range as designed. This is such a beautiful model with many great cooking features. We appreciate you choosing Cafe Appliances for your home, and we hope you enjoy your new range for many years to come! - Adrian@Cafe
We love the oven, especially how fast it preheats!
on March 8, 2023
Posted by: CandyG
from Haleyville, AL
We love our oven. We love the speed of the preheating cycle and the accuracy of temp. We also love how easy it is to navigate what / how you wish to cook an item.
The operating system of this oven is top notch. It looks great as a replacement for the original Kitchen Aid which would no longer keep accurate temperature. Only wish I had done the matching microwave at same time.
Screen options become blank at times. Need to guess where buttons used to be.
Response from cafeappliances.comBy Haley@Cafe, Café , March 9, 2023
Oh no!
This is definitely not the experience we want for you and can understand how frustrating it would be when your screen goes blank. We are so sorry for this frustration and would love the opportunity to help.
Please feel welcome to schedule a service appointment with us so that one of our technicians can come in and investigate why this is happening. You can schedule an appointment with a GE Appliances technician by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
It is truly our pleasure to help. We appreciate you so much for choosing Cafe when it comes to your kitchen's needs. -Haley@Café
After reading great reviews, was excited to have the oven installed and experience it for myself. The oven design is simple yet elegant, but for the price paid the features are "Meh". What really is disappointing is the long preheat time. Family members commented on the slowness of the oven to reach the desired temperature.
Positives are the bright oven light, capacitive touch screen, roller rack and fun trivia knowledge (if enabled). Two big negatives are slow preheat (as mentioned earlier) and rough sliding of the flat rack. Pulling and pushing in the flat rack is not smooth by any means and therefore would never place anything with liquid on it as moving it may cause contents to spill. Luckily there's a roller rack for such items. Additionally, moving the flat rack scratches the black gloss finish along the side guides.
Maybe with more use I'll learn more about the other features and may change my mind, but for standard features such as preheat time and smooth rack operation, this oven hasn't won me over.
No, I would not recommend this to a friend.
Response from cafeappliances.comBy Haley@Cafe, Café , March 9, 2023
Greetings.
Thanks so much for sharing your experience with us. We love to know there are features on this oven that you absolutely enjoyed using. We can certainly understand being let down by certain features that just do not live up to your expectations. For this disappointment, we do apologize.
Please feel welcome to connect with us at any time. Your review is so helpful to us so that we can learn where future improvements can be made. Thank you again for choosing Cafe when it comes to your kitchen's needs. -Haley@Café