Customer Reviews for Caf - 30" Smart Built-In Single Electric Convection Wall Oven with Air Fry and No Preheat Cooking - Stainless Steel
Customer Rating
5
Very excited about our new oven!
on November 1, 2025
Posted by: Alpal309
from Lynden, WA
[This review was collected as part of a promotion.] We are LOVING our new cafe oven. The sleek design is timeless and the functions are simple to use but not overwhelmingly confusing like I was worried they would be. Highly recommend so far!
[This review was collected as part of a promotion.] I didn't think I would even use the Smart feature on this oven, but is really great! It lets you know when the oven is preheated and when your timer goes off. I like the digital display a lot too. Very easy to set!
[This review was collected as part of a promotion.] It is nice and works as intended. The clock feature is nice.
I would recommend this to a friend!
Response from cafeappliances.comBy Adrian, GE_Appliances, October 9, 2025
We are excited that your new wall oven is operating as expected. This is such a beautiful model with many great features such as the clock that we are happy to hear you’re enjoying. We are honored to have you as a part of the Cafe family, and we hope you enjoy your oven for many years to come!
Do not like the need for an APP to operate the oven.
Response from cafeappliances.comBy Diego, Cafe_Appliances, September 22, 2025
We would like to clarify some information regarding the SmartHQ app and this unit's features. Although some features can be used with the app, you can use the regular features of this unit without using the app necessarily. For additional information, you can visit page 6 of the owner's manual here: https://products-salsify.geappliances.com/image/upload/s--umt8lY43--/c1b414d9958952488b4750ccb30ed29
I've had my oven since Oct 2024. I've used it maybe 15-20 times since then. The other day, when I was using it, it became very unresponsive to my finger touch and eventually just froze rendering the oven useless. I tried for over 30 minutes to get it un-frozen and finally just had to cook something else and scrap what I was going to cook. When I went to bed it was still frozen and then in the morning it must have 're-set' itself or something. Very unpredictable. Just because digital technology exists, doesn't mean it's useful or you have to incorporate it into everything you make! Bring back the dials and buttons - I DON'T NEED OR WANT 'SOFTWARE UPDATES' FOR AN OVEN!! At least give consumers the choice! In fact if you did provide a choice, I guarantee you will sell WAY MORE non-digital bells and whistles ovens then the good old tride and true 'regular normal' ovens. Heat and computer components don't mix. and because there is so much heat, the fan for the oven runs for HOURS, to cool down the oven's computer components. How energy efficient is that? I looked all over for a non-digital, non-computerized oven before I bought this one because I thought it would be problematic and sure enough my instinct was correct. i would not buy this again but I could find no alternative. I only bought this one because of the reliable Cafe brand.
No, I would not recommend this to a friend.
Response from cafeappliances.comBy Jonathon, Cafe_Appliances, September 2, 2025
We're sorry to hear about the control panel locking. Not that we are anticipating anything, but if you do notice this happen again. We recommend trying an electronic reset to remedy this issue. This can be done by unplugging the power cord for 2-3 minutes, then plugging it back in. If you are still experiencing issues, we suggest scheduling service with our Bodewell team. You can do so by calling 1-833-426-3393 or by visiting this link: https://www.bodewell.com/schedule-repair-service
We just remodeled our kitchen and bought all GE Cafe appliances. The oven’s appearance is sleek and modern. The oven cooks evenly, and quickly. The controls are easy to use.
The control panel does not line up with the oven and supposedly can't be fixed. We just built a brand new house using these appliances, so I'm not sure if that is true or an excuse from the builder, installer or manufacturer. Would sure think the control panel would be flush with the edge of the over right below it.
No, I would not recommend this to a friend.
Response from cafeappliances.comBy Diego, Cafe_Appliances, August 11, 2025
We'd like to help you with your wall oven. We recommend scheduling service with one of our Bodewell technicians by calling 1-833-426-3393 or visiting us online at: https://www.geappliances.com/ge/service-and-support/service.htm