Customer reviews from cafeappliances.com
Caf - 30" Smart Built-In Single Electric Convection Wall Oven with Air Fry and Precision Cooking Modes - Matte White
Average customer rating
4.4
(193 Reviews)
Rating breakdown 193 reviews
5 Stars
139
4 Stars
26
3 Stars
12
2 Stars
7
1 Star
9
88%of customers recommend this product.
(
123 out of
140)
Customer Reviews for Caf - 30" Smart Built-In Single Electric Convection Wall Oven with Air Fry and Precision Cooking Modes - Matte White
Customer Rating
2
Skip this oven!
on September 17, 2025
Posted by: Nan1950
I would not recommend that anyone buy a "smart" appliance, but the software on this oven seems particularly lame. As a 75 year old woman who is not terribly tech savvy, I would not feel particularly able to criticize if I had not watched my son in law deal with it. He has a PhD in computer science and was extremely annoyed with the hoops he had to jump through to get all the functions to work. As an oven, it's fine, but it's ridiculous to make anything this hard to set up. I wish I had saved money and bought something easier to use.
Response from cafeappliances.comBy Dianna, Cafe Appliances, September 18, 2025
We are sorry to hear that the unit has been complicated to navigate and can certainly understand your frustration with that. We take your feedback seriously and we will work hard going forward to ensure that we make improvements and will share this with our product team as well.
Written by a customer while visiting cafeappliances.com
Customer Rating
1
Cosmetic flaws
on September 12, 2025
Posted by: Dave Mc
from Phoenix, Arizona
The gap between the door and top of the oven was twice the distance on the right side of the door compared to the left—-noticeably different.
No, I would not recommend this to a friend.
Response from cafeappliances.comBy Tierra, Café_Appliances, September 15, 2025
We're glad to assist with your wall oven door. We recommend contacting the installer that installed the appliance regarding this matter.
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Fabulous features!!!
on September 7, 2025
Posted by: LadyB
from Nolensville, TN
[This review was collected as part of a promotion.] Heats up quickly, easy to operate, great multi-functions, and love the in-oven camera!!
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Amazing and Beautiful!
on September 7, 2025
Posted by: CK Wisconsin
from Wisconsin
[This review was collected as part of a promotion.] Absolutely beautiful and incredibly quiet. Super easy to use.
Written by a customer while visiting cafeappliances.com
Customer Rating
2
No written user manual
on September 2, 2025
Posted by: PaulA1234
[This review was collected as part of a promotion.] Disappointed that it came with no install directions or owners manual the 85 page manual is only available online. With as many features as it had it should come with a manual the adiantum oven we bought it it did.
No, I would not recommend this to a friend.
Response from cafeappliances.comBy Tierra, Café_Appliances, September 4, 2025
As part of our ongoing effort to be better ambassadors of the environment, we no longer offer printed literature such as Owner’s Manuals. By moving to electronic-only delivery formats, we not only do more to preserve the environment, but we also ensure that only the latest version of the document is provided to you. You can always access the latest version of literature for your model by searching for your model number on our GE Appliances website. However, we are also more than happy to send you the latest PDF version via email.
Written by a customer while visiting cafeappliances.com
Customer Rating
3
Nice for the price
on August 31, 2025
Posted by: Gkswva
from Virginia
[This review was collected as part of a promotion.] A nice suite of options, but we have found it a bit slow to preheat. The convection features don’t seem to save much time. I wish it integrated with Alexa in a more robust way. Rolling racks are very tight.
Response from cafeappliances.comBy Jonathon, Cafe_Appliances, September 2, 2025
We'd like to help go over the preheat and assist with moving the racks. It can be normal to for the oven to take around 10 to 20 minutes to preheat. There are certain factors that can attribute to the preheating length. You can view these at the following article: https://products.geappliances.com/appliance/gea-support-search-content?contentId=16540
For the racks not sliding easily, we recommend lubricating the racks with the included graphite lubricant. Instructions can be found here:https://products.geappliances.com/appliance/gea-support-search-content?contentId=18673#
If you are missing the lubricant, you can contact our team to get some sent out. You can do so by calling 1-833-426-3393 or by visiting this link: https://www.bodewell.com/schedule-repair-service
For the racks not sliding easily, we recommend lubricating the racks with the included graphite lubricant. Instructions can be found here:https://products.geappliances.com/appliance/gea-support-search-content?contentId=18673#
If you are missing the lubricant, you can contact our team to get some sent out. You can do so by calling 1-833-426-3393 or by visiting this link: https://www.bodewell.com/schedule-repair-service
Written by a customer while visiting cafeappliances.com
Customer Rating
2
Disappointed in pre-heating, racks, controls.
on August 9, 2025
Posted by: Anonymous cook
I replaced a 14 year old GE Cafe oven with this one. I wish I hadn't done that. This oven takes more than twice as long to heat up and the racks are near impossible to adjust. Additionally, the digital controls are cumbersome and time consuming. The oven gets 2 stars because it's attractive.
Response from cafeappliances.comBy Jonathon, Cafe_Appliances, August 15, 2025
We'd like to help out with the heating times and with moving the racks. We're going to be passing your comments about the control panel over to our product team to review.
It can be normal for this oven to take around 15 to 20 minutes to preheat. There are some additional factors that can increase the time. You can check out a list of them in the following article: https://products.geappliances.com/appliance/gea-support-search-content?contentId=16540
In regards to the racks being hard to adjust, we recommend lubricating the racks with the graphite lubricant provided with your oven. If you are missing the lubricant, we can send this out to you. Just give our team a call at 1-833-426-3393.
It can be normal for this oven to take around 15 to 20 minutes to preheat. There are some additional factors that can increase the time. You can check out a list of them in the following article: https://products.geappliances.com/appliance/gea-support-search-content?contentId=16540
In regards to the racks being hard to adjust, we recommend lubricating the racks with the graphite lubricant provided with your oven. If you are missing the lubricant, we can send this out to you. Just give our team a call at 1-833-426-3393.
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Function, Features, Design!
on August 4, 2025
Posted by: McQueenMcCool1
from Fernandina Beach, FL
Install went great and couldn't be happier with my choice! Matt white is beautiful and the ease of use is exceptional! Still learning all of it but I am quite pleased so far!
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com