Customer Reviews for Caf - 30" Smart Built-In Single Electric Convection Wall Oven with Air Fry and Precision Cooking Modes - Matte White
Customer Rating
3
Missing dehydrator spacer
on November 1, 2022
Posted by: LydiaL
I purchased this oven and love it! However, it did not come with the spacer for dehydrating that it is supposed to. I haven’t been able to use the dehydrate function. When I called Cafe, none of the people we spoke to knew what we were talking about, and sent us an incorrect spacer. Can’t use the dehydrate function without it. Would love some help!
I would recommend this to a friend!
Response from cafeappliances.comBy Shayla@Café, Café_appliance, November 2, 2022
Hello - We appreciate you taking the time to write a review. We're pleased you love your new oven! However, we're sorry you are missing a part to use the dehydrate option. We understand that would be a little disappointing. One of our agents will be reaching out to you via email to investigate this issue further. Please keep an eye out on that email and respond at your earliest convenience. We look forward to speaking with you and helping you further. -Shayla@Café
I've had the Cafe wall oven for about a month and have really enjoyed all the features. I really like the camera and touch screen panel. Very easy to operate and so pretty!
Well the video works most of the time, mainly due to the lame website the app uses to see the video. You do have to position the rack just right to actually get an useful view of what is baking. The roller racks are about 2 inches thick, limiting what you can fit when both roller 2 racks - very disappointing; I would have preferred one roller rack had I known.
Had issue with set up. Took longer than expected. Oven cooks hotter than old oven so I'm still making adjustments. Like the ease of settings. Needed to find right shelf placement for taller casserole dishes. Would have liked option to purchase with stainless still handle. Bronze does not go with my decor. Extra expense to purchase another handle.
Love, love, love his beautiful oven, the copper color handle is a great look! Very easy to program on your mobile phone. Display temperature settings on the front of the oven is cool looking! The cafe line is very sexy looking! Highly recommended!
The oven looks good but is slow to heat up and it seems like the temperature is low, I have to cook everything longer. Usually when convection cooking it is shorter
No, I would not recommend this to a friend.
Response from cafeappliances.comBy Matthew@Café , Café_Appliances, October 18, 2022
Thank you for connecting with us! We’re so glad to see that you are enjoying the appearance that this wall oven brings to your home; however, we also understand just how frustrating long preheat times can be. This said, we would like to apologize for the aspects of this wall oven that did not meet your expectations.
There are a few reasons why your oven may be taking a long time to preheat. First, ensure that all cookware or food is removed while the oven is preheating, as this will reduce preheat time. Additionally, if you’ve added additional racks to your oven, this can increase the preheat time. Lastly, please note that different cooking modes as well as temperature settings will affect the preheating time. For more troubleshooting advice, we highly recommend checking out page 24 and 25 of your unit’s “Use and Care Manual” which can be found here: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-2000791-4.pdf
We hope that this information was helpful, and if you need any additional assistance, please know that you can always reach out to us. Wishing you well – Matthew@Café
First of all I love the look of this oven it matches my café refrigerators and I love the features of this oven and how it lets me know what I need to know from my app on my phone. I have used the oven, air fryer, and convection oven and my meals have turned out so good! thank you so much!