Customer reviews from cafeappliances.com
Caf - 27" Smart Built-In Single Electric Convection Wall Oven with Air Fry and Precision Cooking Modes - Stainless Steel
Average customer rating
4.5
(81 Reviews)
Rating breakdown 81 reviews
5 Stars
56
4 Stars
16
3 Stars
4
2 Stars
3
1 Star
2
93%of customers recommend this product.
(
64 out of
69)
Customer Reviews for Caf - 27" Smart Built-In Single Electric Convection Wall Oven with Air Fry and Precision Cooking Modes - Stainless Steel
Customer Rating
5
Love ❤️ this oven
on May 28, 2021
Posted by: Bunni
from Orangevale California
I love WiFi capabilities and the large on screen panel. And the steam clean feature. And the pull out bottom rack. And cooks everything perfect.
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
3
Looks amazing
on March 28, 2021
Posted by: Tampapirate32
from Los Angeles, CA
The wall oven is very atheistically pleasing. It looks very sleek and flush; however, the oven is extremely slow to preheat and the app based features are completely useless.
No, I would not recommend this to a friend.
Response from cafeappliances.comBy Joyce@Cafe, Cafe_Appliances , March 29, 2021
Hello-Thank you for taking the time to share your review. We are glad to hear that you are pleased with the aesthetics of the oven. This is a beautiful model that has a hidden bake element. Models with a hidden bake element can take 15-20 minutes to preheat. We are sorry you aren't happy with the app and will be certain to share your review with our engineers and design teams. Thank you! Joyce@Cafe
Written by a customer while visiting cafeappliances.com
Customer Rating
2
Great except for clock
on March 25, 2021
Posted by: EJF13
from Tulsa, OK
I've had this oven about a month and it works great - the wifi feature is really convenient - especially when I'm running late getting home from work, however, the clock auto sets itself an hour ahead and there is no way to adjust it. At first I thought it was a time zone issue, but there is no way to choose the time zone. I'm so frustrated with it I've had to turn the idle display off completely...
I would recommend this to a friend!
Response from cafeappliances.comBy Joyce@Cafe, Cafe_Appliances, March 26, 2021
Hello- Thank you for taking the time to share your review. This is a beautiful oven and we are so glad you are enjoying it. We are very sorry for the issues you are having with your clock though. We think you are on the right track in regards to the issue being the time zone. Please check your Smart HQ app and see if you have the correct time zone selected. This is usually the culprit. If you have everything set correctly, we recommend reaching out to GE Consumer Service at 1-800-432-2737. Thank you! Joyce@Cafe
Written by a customer while visiting cafeappliances.com
Customer Rating
2
Cool features but cannot keep time
on February 25, 2021
Posted by: awilson32
from Spring, Texas
Purchased five appliances for a kitchen remodel. Café series offers/markets amazing technology and it is a beautiful product line however the wall oven cannot keep proper time. This oven works off your smart phone while you are away but it cannot keep time? The Advantium oven we purchased is keeping proper time but this wall oven has not kept the correct time since the day it was delivered. The service tech (Tony) has been wonderful. If we can get this resolved I will update my review but as of now I am not at all happy with this oven.
No, I would not recommend this to a friend.
Response from cafeappliances.comBy Mikayla@Cafe, Cafe_Appliances, March 2, 2021
Hi there, Awilson32 - Thanks for the review. We're sorry to hear that your wall oven isn't keeping time. This certainly isn't something we would expect and we do apologize for any inconvenience. We're glad to hear that you've taken advantage of the warranty by scheduling service. Please feel free to reach out to us at the "Contact Us" link on our website if any questions or concerns come up. Thanks again! -Mikayla@Cafe
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Excellent oven
on February 1, 2021
Posted by: DaniV
from Fort Worth, TX
I’ve owned this oven for a few weeks now and it’s a major upgrade compared to my last oven. It cooks wonderfully and the smart features are super handy in the morning when I wake up and want to preheat the oven from my phone before getting up to make breakfast. The customizable hardware is such an awesome feature and was a deciding factor in choosing this oven over others. I chose copper handles to tie the oven into the copper that I had elsewhere in my kitchen. I highly recommend this oven.
I would recommend this to a friend!
Response from cafeappliances.comBy Joyce@Cafe, Cafe_Appliances , February 17, 2021
Hello DanielleVieck- Thank you for taking the time to share your review. This is a beautiful model and we are so happy that you are loving the features and the WiFi feature. We are so pleased you like the customized hardware and chose the copper colored handles to go with your kitchen. We truly appreciate your recommendation. Please let us know if you have any questions in the future. We are here to help! Joyce@Cafe
Written by a customer while visiting cafeappliances.com
Customer Rating
4
Great features
on January 30, 2021
Posted by: Tate1
from Houston
Just got installed.... still learning the Recipe selection
I would recommend this to a friend!
Response from cafeappliances.comBy Joyce@Cafe, Cafe_Appliances, February 1, 2021
Hello Tate1- Thank you for taking the time to share your review. We understand it might be a little too early, but we are happy to hear you like the features. Please reach out to us at the GE Answer Center at 1-800-626-2000 if you have any questions. Thank you! Joyce@Cafe
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Love the controls! They really are intuitive ☺️
on January 19, 2021
Posted by: Tori
Delighted with performance. It’s easy to use; fantastic slide out shelf (especially for heavy Dutch ovens), accurate thermometer, and easy cleanup.
I would recommend this to a friend!
Response from cafeappliances.comBy Guy@Cafe, Cafe Appliances, February 17, 2021
Hey Tori, we're glad to hear your oven is performing so well. Welcome to the Cafe Appliances family!
Guy@Cafe
Guy@Cafe
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Stylish big window
on January 13, 2021
Posted by: Milsan
from Albuquerque NM
Love my new oven. Cooks evenly and you can see inside thru it’s large window!
If window gets splattered with food it is easy to wipe the ff when still warm.
If window gets splattered with food it is easy to wipe the ff when still warm.
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com