Customer Reviews for Caf - 30" Smart Built-In Double Electric Convection Wall Oven with Air Fry and Push-to-Open Door - Platinum Glass
Customer Rating
5
Excited for the upgrade
on June 16, 2022
Posted by: Shellycombers
from Sonoita
So far we love our cafe double ovens. They are really user friendly and have so many options for cooking. Who knew there were ways to cook outside of bake and broil? I’m still in the honeymoon phase so I’m very happy.
I was impressed with the appliance. Didn't really want a smart appliance but when I received it and saw the convince of having it open on command I began to see the utility. On the second day of having the appliance, the smart feature stopped working! I have tried getting support from the store where it was bought, Bray and Scarff in Alexandria VA with not luck. They do not return my calls. I have tried to reach GE and have been on ridiculously long holds. They are eager to sell but not so eager to support the product. Not sure I would spend this much again for this type of service.
No, I would not recommend this to a friend.
Response from cafeappliances.comBy Sharon@GEA, GE_Appliances, January 5, 2022
Hi, Thanks for your review! We're very sorry to hear the smart feature stopped working on your new oven and can imagine how disappointing this is for you! We are committed to answering your questions or any concerns you may have. Please contact GE Appliances Connected Home Help Desk at 1-800-220-6899, Monday - Friday: 9 a.m. - 6 p.m. ET. Thanks for reaching out, we hope this is taken care of soon! - Sharon@GEA