Customer Reviews for Caf - 30" Smart Built-In Double Electric Convection Wall Oven with Air Fry and Push-to-Open Door - Platinum Glass
Customer Rating
5
great new oven!
on March 30, 2023
Posted by: TL85
from Cleveland, OH
we've had this oven for a few weeks as part of a complete kitchen remodel. It's the 1st oven i can control with my phone, which i will be using, but my wife won't. i can even watch food cooking on my phone using the camera in the oven. It's also very flexible, with numerous ways to cook/prep food.
We love this oven. Updating from a 33 year old oven, many of the new features didn't previously exist for us. While initially wary, our fears were soon put to rest with the seamless operation of these features and the solid competence of the core oven itself. Remote start, oven camera, and scanning a barcode to automatically program the oven, are all wonderful, and having the oven door open via our personal assistant when you have a gynormus turkey in your hands isn't too shabby either! But good design also is appreciated, such as fantastic lighting in the oven, and a circulating fan which keeps the temps consistent, even in a regular baking cycle. And the air fry feature works crazy well, hard not to use it!
I would recommend this to a friend!
Response from cafeappliances.comBy Elliot@Cafe, Cafe Appliances, March 24, 2023
Wow! We are absolutely thrilled to hear that you are loving all of the features that our designers have been hard at work on including the oven camera, remote start, connectivity features, and additional performance modes. Please know that we appreciate the insight, and we are here should you need any assistance from us in the future. -Elliot@Cafe
The screen where we select the options constantly goes blank so we do not know where to push to make it work. Luckily we are able to use our phone or we would not be able to cook at all.
I would recommend this to a friend!
Response from cafeappliances.comBy Devin@Cafe, GE_Appliances, March 10, 2023
Greetings!
Thanks so much for taking the time to leave a review on your Café built-in convection double-oven wall oven! We're so sorry to hear that you are having this trouble with the appliance, because this wall oven is truly wonderful! when operating at optimal performance!
What you have described above does not sounds like normal operation, and we would recommend that you schedule a service appointment with our Factory Service Team so that we can ensure this gets resolved for you.
You can schedule an appointment by calling the Service Department directly at 1-800-GECares (1-800-432-2737) Monday – Friday: 8 a.m. – 8 p.m. ET, or by scheduling online at the following link: https://www.geappliances.com/ge/service-and-support/service.htm
We are confident that our excellent team of qualified technicians can get this taken care of for you, no problem! Thanks again for your review! -Devin@Café
The WiFi connectivity of this oven is a feature more used than expected. Being able to start the oven remotely and monitor progress from anywhere is very beneficial. It heats up in half the time our old oven did and cooks evenly at the proper temperature. The hands-free door opening is great when carrying heavy casseroles or trays. The air-frying works incredibly well, so much so that we don't use our countertop one any longer
I was skeptical ordering a smart oven, but I absolutely love the smart features! Alexa open my oven is fabulous when you have your hands full…you don’t have to set your roaster down to open the oven! I can turn my oven on, while driving home and it’s all preheated and ready to go as soon as I walk in. The camera is great, you can check on something cooking while away from home or just busy with something else! The oven light is bright too! I’m so very happy with my purchase!!!
The Cafe Platinum Glass double ovens are the best! They can bake, broil, convection bake, air fry, and more. The smart features are also extremely helpful like connecting to Alexa and using Alexa to open the oven door for you when your hands are holding a sheet pan of food. I also love the built in camera that allows you to view inside the oven without opening.