Customer Reviews for Electrolux - Luxury-Glide Pedestal with Spacious Storage Drawer - Denim Blue
Customer Rating
5
Must Have Pedestals
on December 30, 2019
Posted by: Bobter55
from Lake Zurich, IL
When we bought the new washer and dryer, we did not purchase the pedestals for them. When the units were installed and we used the machines, it became apparent we needed them to make it easier to load and transfer the wash without straining your back. Definitely purchase pedestals when you buy the washer and dryer. You will be glad you did and your back will thank you, too!
We bought these a month ago and I am so happy we did. They add just the right amount of storage and give the washer and dryer the perfect height. I would definitely recommend adding these to you purchase.
Dadgum drawers in my previous Whirlpool risers were removable. That made it possible to adjust the height of the risers from inside the pedestals and leveling out both the washer and drier were easy. BUT, Electorlux design engineers took the cheap route. The drawers in these pedestals are not removable and to get both the washer and drier to the same height requires a return service call where both appliances will have to be moved to a level area, placed side by side, leveled out, and then placed back in the laundry room. Now, if the installers had been experienced, on the ball, and paying attention to such details, this would not be necessary. HOWEVER, good help is hard to find these days. OF COURSE, IF THE DADGUM DRAWERS WERE REMOVABLE, THEN I COULD LEVEL BOTH APPLIANCES!
No, I would not recommend this to a friend.
Response from www.electrolux.comBy Ciara, Online Outreach Specialist , November 24, 2019
Hi, Bayonet7! We appreciate you taking the time out to bring your concerns to our attention. Please know our design and engineer teams are constantly monitoring our brand pages for feedback and experiences, such as yours.
When installing any pedestals we recommend following the Installation Guide verbatim. Although the drawers may not be removable, we were able to see that you are able to raise or lower the leveling legs. You are able to view this information in the Installation Guide with the following link, http://manuals.electroluxappliances.com/prodinfo_pdf/Webster/A13990901.pdf.
Should you still require assistance with your pedestal, feel free to reach out to us at 1-877-435-3287 Monday-Friday 8:30am-8pm EST at your convenience.
I bought about a month ago and so happy that we did. Glad we spent the extra money for these pedestals. Love the fact that we don’t have to break our backs bending over to unload washer & dryer.