Customer Reviews for Electrolux - Luxury-Glide Pedestal with Spacious Storage Drawer - Denim Blue
Customer Rating
5
Great product
on December 15, 2019
Posted by: Maya
from Tucson, AZ
We bought these a month ago and I am so happy we did. They add just the right amount of storage and give the washer and dryer the perfect height. I would definitely recommend adding these to you purchase.
Dadgum drawers in my previous Whirlpool risers were removable. That made it possible to adjust the height of the risers from inside the pedestals and leveling out both the washer and drier were easy. BUT, Electorlux design engineers took the cheap route. The drawers in these pedestals are not removable and to get both the washer and drier to the same height requires a return service call where both appliances will have to be moved to a level area, placed side by side, leveled out, and then placed back in the laundry room. Now, if the installers had been experienced, on the ball, and paying attention to such details, this would not be necessary. HOWEVER, good help is hard to find these days. OF COURSE, IF THE DADGUM DRAWERS WERE REMOVABLE, THEN I COULD LEVEL BOTH APPLIANCES!
No, I would not recommend this to a friend.
Response from www.electrolux.comBy Ciara, Online Outreach Specialist , November 24, 2019
Hi, Bayonet7! We appreciate you taking the time out to bring your concerns to our attention. Please know our design and engineer teams are constantly monitoring our brand pages for feedback and experiences, such as yours.
When installing any pedestals we recommend following the Installation Guide verbatim. Although the drawers may not be removable, we were able to see that you are able to raise or lower the leveling legs. You are able to view this information in the Installation Guide with the following link, http://manuals.electroluxappliances.com/prodinfo_pdf/Webster/A13990901.pdf.
Should you still require assistance with your pedestal, feel free to reach out to us at 1-877-435-3287 Monday-Friday 8:30am-8pm EST at your convenience.
I bought about a month ago and so happy that we did. Glad we spent the extra money for these pedestals. Love the fact that we don’t have to break our backs bending over to unload washer & dryer.
I've had two of these for about a year now but the problem started on day 1. When you try to slide the pedestal back into place with the machine ontop of it the rubber part of the feet come off. They year off in such a way that getting them back on is impossible.
No, I would not recommend this to a friend.
Response from www.electrolux.comBy Ciara, Online Outreach Specialist , June 24, 2019
Hi, PhxJay! We thank you for taking the time out to bring your concerns to our attention, and your feedback does not go unnoticed, as our pages are being monitored by our design team. Ensuring that your pedestal is mounted into place, can prevent the pedestal from sliding.
Should you need any assistance or continue to experience any matters with your pedestal, feel free to reach out to us at -877-435-3287 Monday-Friday, 8:30am-8pm EST at your convenience.