Customer Reviews for Targus - 17" Drifter II Backpack - Black/Gray
Customer Rating
3
A stitch in time
on June 5, 2013
Posted by: Tartuff
from Richmond Va
The biggest flaw--to echo other reviews--is the durability of the straps. One reviewer commented that there is no need for the elastic in these straps. I disagree: they add to the comfort of the pack as you walk with a heavy load as they act to soften the bounce of the pack as you walk. However, the ends seem to unravel almost instantly if there is a heavy weight to the bag. I believe the engineering could have been a bit more solid in the construction of these bags. Stronger, or more elastic may be needed to ensure durability in future models.
Now, fix the straps, and you have an AWESOME bag. It is well compartmentalized giving me plenty of storage options. (I do find it odd that the bottom of the two main pouches connect. I didn't know this was the case until I lost something I put into one, and found it in the other. ) The padding on the back rides smooth on my back, and the shape and comfort of the straps are great for a smooth carry. There is room to carry a laptop in one pouch, and a 19" single-rack-unit device in the other.
Pros: storage, comfort
Cons: elastic on the straps
No, I would not recommend this to a friend.
Response from TargusBy Targus Customer Support, January 21, 2021
Thank you for your purchase. Hope to see you again soon. Please feel free to contact one of our customer service agents at 877-482-7487, Monday through Friday, 10AM EST to 7PM EST. We will be happy to assist you.
My only negative comment about this backpack has to do with an interference between the inner swivel snap hook and the inner zipper pocket. When you attach something to the swivel snap hook (like your car keys as I do before boarding a plane) it hangs right in front of the inner zipper pocket closure (where I usually stash my passport because it is more secure in there). The snap hook should have been located at the other end of the zipper or the zipper open/closed direction should have been reversed. I'm an engineer and yes that's a detail thing I'm pointing out ....... but I would think that you would have gotten that right if you had used the product.