Customer reviews from frigidaire.ca
Frigidaire - 4500 Sq Ft 50 Pint Dehumidifier with Pump - White
Average customer rating
4.3
(3 Reviews)
Rating breakdown 3 reviews
5 Stars
1
4 Stars
2
3 Stars
0
2 Stars
0
1 Star
0
100%of customers recommend this product.
(
3 out of
3)
Customer Reviews for Frigidaire - 4500 Sq Ft 50 Pint Dehumidifier with Pump - White
Customer Rating
4
Good unit
on July 30, 2026
Posted by: Johnnnnnn
Runs well, i love the integrated pump, no need to empry bucket. The wifi feature not connecting… we don’t really need it anyway
I would recommend this to a friend!
Response from frigidaire.caBy Sam, Online Outreach Specialist, July 31, 2026
Hello Johnnnnnn!
Thank you for taking the time to share your feedback about your Frigidaire 50 Pint Built-In Pump Dehumidifier with Wi-Fi, model FHDP5033Y1. We're delighted to hear that you're enjoying the performance of your dehumidifier and that the integrated pump has made it more convenient by eliminating the need to empty the water bucket. It's also great to know the unit is running well. We appreciate your comments regarding the Wi-Fi feature. Your feedback is valuable to us and helps us continue improving our products and services.
If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-265-8352, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. Thank you for choosing Frigidaire. We truly appreciate your support and hope you continue to enjoy your dehumidifier for many years to come! ~Sam
Thank you for taking the time to share your feedback about your Frigidaire 50 Pint Built-In Pump Dehumidifier with Wi-Fi, model FHDP5033Y1. We're delighted to hear that you're enjoying the performance of your dehumidifier and that the integrated pump has made it more convenient by eliminating the need to empty the water bucket. It's also great to know the unit is running well. We appreciate your comments regarding the Wi-Fi feature. Your feedback is valuable to us and helps us continue improving our products and services.
If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-265-8352, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. Thank you for choosing Frigidaire. We truly appreciate your support and hope you continue to enjoy your dehumidifier for many years to come! ~Sam
Written by a customer while visiting frigidaire.ca
Customer Rating
5
It seems to work well
on July 29, 2026
Posted by: Matt1
Easy to set up, it had an obvious impact on my basement pretty quickly - keeping the air dry.
I like that it has a wifi feature, this way I can remotely checking if it's operating.
I would recommend this to a friend!
Response from frigidaire.caBy Maria, Online Outreach Specialist, July 30, 2026
Thank you for taking the time to share your wonderful feedback! We are delighted to hear that your dehumidifier was easy to set up and made a noticeable difference in your basement by keeping the air dry so quickly.
It's also great to know that you're enjoying the built-in Wi-Fi feature, which allows you to conveniently monitor your dehumidifier remotely. At Frigidaire, we strive to design appliances that combine reliable performance with smart, user-friendly features, and we're pleased that your dehumidifier is meeting your expectations.
Thank you for choosing Frigidaire. We hope your dehumidifier continues to provide reliable moisture control and comfort for many years to come. If you ever have any questions or need assistance with your appliance, please don't hesitate to contact us through Live Chat at Frigidaire.ca or by calling 1-800-265-8352, Monday through Friday from 8:30 a.m. to 8:00 p.m. EST. We are always happy to help. - Maria
It's also great to know that you're enjoying the built-in Wi-Fi feature, which allows you to conveniently monitor your dehumidifier remotely. At Frigidaire, we strive to design appliances that combine reliable performance with smart, user-friendly features, and we're pleased that your dehumidifier is meeting your expectations.
Thank you for choosing Frigidaire. We hope your dehumidifier continues to provide reliable moisture control and comfort for many years to come. If you ever have any questions or need assistance with your appliance, please don't hesitate to contact us through Live Chat at Frigidaire.ca or by calling 1-800-265-8352, Monday through Friday from 8:30 a.m. to 8:00 p.m. EST. We are always happy to help. - Maria
Written by a customer while visiting frigidaire.ca
Customer Rating
4
Great appliance. Lousy app
on July 19, 2026
Posted by: Jim V
Yes this dehumidifier works great, but the app leaves a lot to be desired. It does not send notifications of a full bucket that needs emptying. You have to open the app to check the status and then states: “Oops, something went wrong.” When you look into it, you get an error code. When you empty the full bucket, it does clear and reset itself. It would be nice to get a notification pushed to my phone (not just the Fridgidaire app on the phone) that the bucket is full and needs emptying, without having to randomly going into the app and finding out that something is wrong.
I would recommend this to a friend!
Response from frigidaire.caBy Maria, Online Outreach Specialist, July 21, 2026
Thank you for taking the time to share your detailed feedback! We are pleased to hear that your dehumidifier is performing well and effectively removing moisture from your space.
We appreciate you sharing your experience with the app and notification features. We understand how helpful it would be to receive a direct notification when the bucket is full, rather than needing to manually check the app and discover an error message. Your feedback regarding the app experience and the desire for clearer, more timely alerts is valuable, and we will share your comments with the appropriate teams as we continue working to improve our connected appliance features.
Thank you for choosing Frigidaire. We hope your dehumidifier continues to provide reliable performance and comfort for many years to come. If you ever have any questions or need assistance with your appliance, please don't hesitate to contact us through Live Chat at Frigidaire.ca or by calling 1-800-265-8352, Monday through Friday from 8:30 a.m. to 8:00 p.m. EST. We are always happy to help. - Maria
We appreciate you sharing your experience with the app and notification features. We understand how helpful it would be to receive a direct notification when the bucket is full, rather than needing to manually check the app and discover an error message. Your feedback regarding the app experience and the desire for clearer, more timely alerts is valuable, and we will share your comments with the appropriate teams as we continue working to improve our connected appliance features.
Thank you for choosing Frigidaire. We hope your dehumidifier continues to provide reliable performance and comfort for many years to come. If you ever have any questions or need assistance with your appliance, please don't hesitate to contact us through Live Chat at Frigidaire.ca or by calling 1-800-265-8352, Monday through Friday from 8:30 a.m. to 8:00 p.m. EST. We are always happy to help. - Maria
Written by a customer while visiting frigidaire.ca