Customer reviews from frigidaire.ca
Frigidaire - 4500 Sq Ft 50 Pint Dehumidifier with Pump - White
Average customer rating
4.6
(20 Reviews)
Rating breakdown 20 reviews
5 Stars
12
4 Stars
7
3 Stars
1
2 Stars
0
1 Star
0
95%of customers recommend this product.
(
19 out of
20)
Customer Reviews for Frigidaire - 4500 Sq Ft 50 Pint Dehumidifier with Pump - White
Customer Rating
5
Great at dehumidifying
on October 6, 2026
Posted by: sshoemaker
It takes the water out of the air - its primary function. The app setup was far more frustrating than it should have been (there were magic button presses needed not found in any of the manuals)... but it's up and connected and dehumidifying...
We'll see after the first bucket fills and it begins pumping
I would recommend this to a friend!
Response from frigidaire.caBy Patrick, Online Outreach Specialist, October 7, 2026
Hi sshoemaker!
Thank you for sharing your detailed feedback! We’re glad to hear that your Frigidaire dehumidifier is effectively doing its primary job and removing moisture from the air.
We’re sorry to hear that setting up the app was more frustrating than expected, especially when the necessary steps weren’t clearly included in the manuals. We appreciate you sharing this experience, as feedback like yours helps us identify areas where we can improve.
We hope the unit continues to perform well for you. If you ever need any type of assistance with your Frigidaire dehumidifier, please join us via Live Chat at www.frigidaire.ca or call our Customer Care Team at 1-800-265-8352. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Thank you for sharing your detailed feedback! We’re glad to hear that your Frigidaire dehumidifier is effectively doing its primary job and removing moisture from the air.
We’re sorry to hear that setting up the app was more frustrating than expected, especially when the necessary steps weren’t clearly included in the manuals. We appreciate you sharing this experience, as feedback like yours helps us identify areas where we can improve.
We hope the unit continues to perform well for you. If you ever need any type of assistance with your Frigidaire dehumidifier, please join us via Live Chat at www.frigidaire.ca or call our Customer Care Team at 1-800-265-8352. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Written by a customer while visiting frigidaire.ca
Customer Rating
4
Well designed and made
on September 15, 2026
Posted by: Brewer
This is my second Frigidaire dehumidifier for two different locations. Very happy, except there are two things to be conscious of which applies to larger dehumidifiers in general. When under full load, the discharge temperature is surprisingly high and also the low fan speed is still quite noisy, but as an engineer, I understand thatthis is a constraint of dehumidifier design.
I would recommend this to a friend!
Response from frigidaire.caBy Ruth, Online Outreach Specialist, September 18, 2026
Hi there. Thank you for sharing your detailed feedback! We're delighted to hear you're happy with your second Frigidaire dehumidifier. We appreciate you sharing your observations regarding the discharge temperature and fan noise. Your feedback is valuable and will be shared with our team. Thank you for choosing Frigidaire!
For any queries, connect with us via live chat online at https://www.frigidaire.ca or via phone at (800) 265-8352, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
For any queries, connect with us via live chat online at https://www.frigidaire.ca or via phone at (800) 265-8352, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.ca
Customer Rating
5
Exactly as described!
on September 15, 2026
Posted by: Lottfamily
Quick and easy to set up, excellent pump feature to empty tank automatically, appears to work well effectively reducing our humidity level in the house. The online access to the unit is more usable than I expected to monitor and control the unit.
I would recommend this to a friend!
Response from frigidaire.caBy Ruth, Online Outreach Specialist, September 18, 2026
Hi there. Thank you for sharing your detailed feedback! We're delighted to hear your Frigidaire dehumidifier was quick and easy to set up and that you're enjoying the convenient pump feature and online access. It's great to know the unit is effectively reducing humidity in your home. We appreciate you choosing Frigidaire!
For any queries, connect with us via live chat online at https://www.frigidaire.ca or via phone at (800) 265-8352, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
For any queries, connect with us via live chat online at https://www.frigidaire.ca or via phone at (800) 265-8352, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.ca
Customer Rating
5
Nice quiet when it is working.
on September 9, 2026
Posted by: Burgar
Got this 1 moth ago and total pleased with it. Would recommend to a friend.
I would recommend this to a friend!
Response from frigidaire.caBy Patrick, Online Outreach Specialist, September 9, 2026
Hi Burgar!
Thank you for sharing your experience with your Frigidaire dehumidifier! We’re delighted to hear that you’re pleased with its quiet operation and would recommend it to a friend.
We truly appreciate your support and are happy to know the unit has been meeting your expectations. If you ever need any assistance, please join us via Live Chat at www.frigidaire.ca or call our Customer Care Team at 1-800-265-8352. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Thank you for sharing your experience with your Frigidaire dehumidifier! We’re delighted to hear that you’re pleased with its quiet operation and would recommend it to a friend.
We truly appreciate your support and are happy to know the unit has been meeting your expectations. If you ever need any assistance, please join us via Live Chat at www.frigidaire.ca or call our Customer Care Team at 1-800-265-8352. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Written by a customer while visiting frigidaire.ca
Customer Rating
4
Good dehumidifier
on September 3, 2026
Posted by: GroveGirl
Works well, have it set to auto in our main living/kitchen area where there is the most humidity. It’s a little louder than our last one (which was a different brand that stopped working after a year), and if we have people over I may need to turn it off. So depending where you put it, it’s something to keep in mind. It’s not excessively loud, but a little louder.
If it lasts longer than our last one it will prove superior.
If it lasts longer than our last one it will prove superior.
I would recommend this to a friend!
Response from frigidaire.caBy Ruth, Online Outreach Specialist, September 8, 2026
Hi there. Thank you for sharing your detailed feedback! We’re glad to hear your Frigidaire dehumidifier is working well and effectively managing the humidity in your main living and kitchen area.
We also appreciate your comments about the noise level. We understand that sound can be an important consideration depending on where the unit is placed, and we’ll be sure to share your feedback with our team.
We hope your Frigidaire dehumidifier continues to provide reliable performance for many years to come. Thank you for choosing Frigidaire!
For any queries, connect with us via live chat online at https://www.frigidaire.ca or via phone at (800) 265-8352, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
We also appreciate your comments about the noise level. We understand that sound can be an important consideration depending on where the unit is placed, and we’ll be sure to share your feedback with our team.
We hope your Frigidaire dehumidifier continues to provide reliable performance for many years to come. Thank you for choosing Frigidaire!
For any queries, connect with us via live chat online at https://www.frigidaire.ca or via phone at (800) 265-8352, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.ca
Customer Rating
4
Efficient and Quiet
on September 2, 2026
Posted by: Grampy
I purchased this about a month ago and am extremely pleased with it. It’s relatively quiet and based on my humidistat, fairly accurate. While not terribly user friendly, I like the ability to control it with my phone. The holding tank isn’t as large as that on my old whirlpool, and I have to empty it at least once a day, but that’s not a deal-breaker.
I’d give it 4.5 stars out of 5.
I’d give it 4.5 stars out of 5.
I would recommend this to a friend!
Response from frigidaire.caBy Maria, Online Outreach Specialist, September 3, 2026
Thank you for taking the time to share your detailed feedback! We’re delighted to hear that you’re extremely pleased with your dehumidifier and that you appreciate its relatively quiet operation and accurate humidity control.
It’s great to know that you’re also enjoying the convenience of controlling your appliance from your phone. We understand your comments about the user-friendliness and the smaller holding tank, and we appreciate you sharing these insights. Your feedback is valuable and will be shared with the appropriate teams as we continue to improve our appliances and the overall customer experience.
We’re happy that the tank capacity isn’t a deal-breaker and hope your dehumidifier continues to provide efficient and reliable performance for many years to come.
If you ever have any questions or need assistance with your appliance, please don't hesitate to contact us through Live Chat at Frigidaire.ca or by calling 1-800-265-8352, Monday through Friday from 8:30 a.m. to 8:00 p.m. EST. We are always happy to help. - Maria
It’s great to know that you’re also enjoying the convenience of controlling your appliance from your phone. We understand your comments about the user-friendliness and the smaller holding tank, and we appreciate you sharing these insights. Your feedback is valuable and will be shared with the appropriate teams as we continue to improve our appliances and the overall customer experience.
We’re happy that the tank capacity isn’t a deal-breaker and hope your dehumidifier continues to provide efficient and reliable performance for many years to come.
If you ever have any questions or need assistance with your appliance, please don't hesitate to contact us through Live Chat at Frigidaire.ca or by calling 1-800-265-8352, Monday through Friday from 8:30 a.m. to 8:00 p.m. EST. We are always happy to help. - Maria
Written by a customer while visiting frigidaire.ca
Customer Rating
4
Well designed
on September 1, 2026
Posted by: Roy Pierre
Easy to use. Good size , Good color . Does make very much noise
I would recommend this to a friend!
Response from frigidaire.caBy Ruth, Online Outreach Specialist, September 4, 2026
Hi there. Thank you for sharing your experience! We’re glad to hear you’re enjoying the convenient size, color, and ease of use of your Frigidaire appliance. We also appreciate your feedback about the noise level and are happy to know you’re enjoying your appliance overall!
For any queries, connect with us via live chat online at https://www.frigidaire.ca or via phone at (800) 265-8352, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
For any queries, connect with us via live chat online at https://www.frigidaire.ca or via phone at (800) 265-8352, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.ca
Customer Rating
5
Excellent features-love the continuous drain feature.
on August 31, 2026
Posted by: Kazs
I bought two months ago and couldn’t be happier. I would highly recommend.
I would recommend this to a friend!
Response from frigidaire.caBy Ruth, Online Outreach Specialist, September 3, 2026
Hi there. Thank you for sharing your feedback! We’re thrilled to hear that you’re so happy with your Frigidaire appliance after two months of use. We truly appreciate your recommendation and are glad to have you as part of the Frigidaire family!
For any queries, connect with us via live chat online at https://www.frigidaire.ca or via phone at (800) 265-8352, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
For any queries, connect with us via live chat online at https://www.frigidaire.ca or via phone at (800) 265-8352, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.ca