Customer reviews from frigidaire.ca
Frigidaire - 115V 14,000 BTU 450 Sq. Ft. Portable Air Conditioner - White
Average customer rating
2.8
(5 Reviews)
Rating breakdown 5 reviews
5 Stars
2
4 Stars
0
3 Stars
0
2 Stars
1
1 Star
2
40%of customers recommend this product.
(
2 out of
5)
Customer Reviews for Frigidaire - 115V 14,000 BTU 450 Sq. Ft. Portable Air Conditioner - White
Customer Rating
5
Meet my expectation
on September 13, 2026
Posted by: Chrid
The coldness is just right.
The fan motor is not really silent but not so noisy.
The fan motor is not really silent but not so noisy.
I would recommend this to a friend!
Response from frigidaire.caBy Ruth, Online Outreach Specialist, September 16, 2026
Hi there. Thank you for sharing your feedback! We’re glad to hear that your Frigidaire refrigerator is maintaining the temperature just right. We also appreciate your comments about the fan motor and are happy that the sound level is comfortable for you. Thank you for choosing Frigidaire!
For any queries, connect with us via live chat online at https://www.frigidaire.ca or via phone at (800) 265-8352, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
For any queries, connect with us via live chat online at https://www.frigidaire.ca or via phone at (800) 265-8352, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.ca
Customer Rating
1
App won’t work
on September 10, 2026
Posted by: Marvin77
App stop working. Wifi and bluetooth connection astop and app request to me resend my registration
No, I would not recommend this to a friend.
Response from frigidaire.caBy Reed, Online Outreach Specialist, September 14, 2026
Hi Marvin77, thank you for taking the time to share your feedback. We’re sorry to hear that the Frigidaire app has stopped working and that the Wi-Fi and Bluetooth connections are no longer connecting, especially after the app asked you to resubmit your registration. We understand how frustrating this can be.
As a basic troubleshooting step, please make sure the Frigidaire app is updated to the latest version and that your mobile device is connected to a compatible Wi-Fi network. You can also restart the air conditioner and try reconnecting it to the app. If the issue continues, please follow the Wi-Fi reset and reconnection instructions in the Owner’s Manual before attempting registration again.
For further assistance with the app, Wi-Fi, or Bluetooth connectivity, please visit Frigidaire.ca to connect with our live chat team or call 1-800-265-8352, Monday–Friday, 8:30 a.m.–8 p.m. ET. Our team can provide further troubleshooting and help with the appropriate next steps.
— Reed
As a basic troubleshooting step, please make sure the Frigidaire app is updated to the latest version and that your mobile device is connected to a compatible Wi-Fi network. You can also restart the air conditioner and try reconnecting it to the app. If the issue continues, please follow the Wi-Fi reset and reconnection instructions in the Owner’s Manual before attempting registration again.
For further assistance with the app, Wi-Fi, or Bluetooth connectivity, please visit Frigidaire.ca to connect with our live chat team or call 1-800-265-8352, Monday–Friday, 8:30 a.m.–8 p.m. ET. Our team can provide further troubleshooting and help with the appropriate next steps.
— Reed
Written by a customer while visiting frigidaire.ca
Customer Rating
1
So sad with this purchase
on September 10, 2026
Posted by: Marvin77
Bluetooth and Wifi stop 🛑 I can not use the app . 1 year later the app asking resent my registration. I did but it won’t working
No, I would not recommend this to a friend.
Response from frigidaire.caBy Reed, Online Outreach Specialist, September 11, 2026
Hi Marvin77, thank you for taking the time to share your feedback. We’re very sorry to hear that the Bluetooth and Wi-Fi connectivity on your Frigidaire portable air conditioner stopped working and that you’ve been unable to use the app even after attempting to re-register the product. We understand how frustrating this must be, especially after having the unit for a year.
As a basic troubleshooting step, please verify that your mobile device and the air conditioner are connected to a compatible Wi-Fi network and that the Frigidaire app is updated to the latest version. You can also try restarting the air conditioner, closing and reopening the app, and reconnecting the unit to the app. If the issue continues, please make sure the air conditioner’s Wi-Fi settings are reset according to the Owner’s Manual before attempting setup again.
For further assistance with the Wi-Fi, Bluetooth, or app connectivity, please visit Frigidaire.ca to connect with our live chat team or call 1-800-265-8352, Monday–Friday, 8:30am–8pm ET. Our team can provide further troubleshooting and help with the appropriate next steps.
— Reed
As a basic troubleshooting step, please verify that your mobile device and the air conditioner are connected to a compatible Wi-Fi network and that the Frigidaire app is updated to the latest version. You can also try restarting the air conditioner, closing and reopening the app, and reconnecting the unit to the app. If the issue continues, please make sure the air conditioner’s Wi-Fi settings are reset according to the Owner’s Manual before attempting setup again.
For further assistance with the Wi-Fi, Bluetooth, or app connectivity, please visit Frigidaire.ca to connect with our live chat team or call 1-800-265-8352, Monday–Friday, 8:30am–8pm ET. Our team can provide further troubleshooting and help with the appropriate next steps.
— Reed
Written by a customer while visiting frigidaire.ca
Customer Rating
5
Excellent
on August 21, 2026
Posted by: Marrs bar
Works great . Cools a room in 15mins. Have it in our kitchen and it cools the whole upper floor.
I would recommend this to a friend!
Response from frigidaire.caBy Angel, Online Outreach Specialist, August 24, 2026
Hi, Marrs bar! Thank you for the excellent review! We’re so happy to hear that your Frigidaire Portable Air Conditioner is working great and cooling your kitchen and entire upper floor so quickly. We truly appreciate you sharing your experience and hope you continue to enjoy a comfortable, cool home!
If you need further assistance, please feel free to contact us via Live Chat at frigidaire.ca or call us at 1 (800) 265-8352 Monday-Friday 8:30 am-8 pm EST. We’re always here to help keep things cool! -Angel
If you need further assistance, please feel free to contact us via Live Chat at frigidaire.ca or call us at 1 (800) 265-8352 Monday-Friday 8:30 am-8 pm EST. We’re always here to help keep things cool! -Angel
Written by a customer while visiting frigidaire.ca
Customer Rating
2
3rd warranty replacement in under 11 months. Still no good.
on May 22, 2026
Posted by: Mr Cullen
This is my 3rd unit under warranty in less than 11 months.
The first one smelt very bad of an electrical grease smell and had a very loud rattle noise.
The second one only worked for a few months then stopped blowing cold air.
The third one I just got is super loud, beeps constantly and continuously turns on and off by its self and sends notifications to my phone saying the timer has turned on then off. It can do that 20 times in one night. I have never used the timer or even pushed the button.
The first one smelt very bad of an electrical grease smell and had a very loud rattle noise.
The second one only worked for a few months then stopped blowing cold air.
The third one I just got is super loud, beeps constantly and continuously turns on and off by its self and sends notifications to my phone saying the timer has turned on then off. It can do that 20 times in one night. I have never used the timer or even pushed the button.
No, I would not recommend this to a friend.
Response from frigidaire.caBy Reed, Online Outreach Specialist, May 25, 2026
Hi Mr Cullen, thank you for sharing your feedback. We’re very sorry to hear about the ongoing issues you’ve experienced across multiple replacement units, including the odor, noise, cooling failure, and the current concerns with constant beeping, cycling, and unexpected timer notifications. We understand how frustrating and disruptive this has been, especially after multiple attempts to resolve the issue under warranty.
We can see that you’re already working with our Consumer Care Team regarding this matter, and they will continue to assist you with next steps and resolution options.
For additional support at any time, please connect with us through live chat at Frigidaire.ca or call us at 1-800-265-8352, Monday - Friday, 8:30am – 8:30pm ET. — Reed
We can see that you’re already working with our Consumer Care Team regarding this matter, and they will continue to assist you with next steps and resolution options.
For additional support at any time, please connect with us through live chat at Frigidaire.ca or call us at 1-800-265-8352, Monday - Friday, 8:30am – 8:30pm ET. — Reed
Written by a customer while visiting frigidaire.ca