Customer reviews from frigidaire.com
Frigidaire - 1500 Sq. Ft 22 Pint Dehumidifier - White
Average customer rating
4.5
(20 Reviews)
Rating breakdown 20 reviews
5 Stars
14
4 Stars
3
3 Stars
2
2 Stars
1
1 Star
0
Customer Reviews for Frigidaire - 1500 Sq. Ft 22 Pint Dehumidifier - White
Customer Rating
2
on September 4, 2026
Posted by: JoeMB
I feel like I bought a different model, given all the 5-star reviews. Here's my observation:
The unit turns on and off haphazardly. For example, I set the humidity to 55, the machine shuts off at 58; other times 56 or 55. It then displays rapidly increasing humidity, then turns back on at 66. I have another humidity sensor in the room; the humidity doesn't go up and down as fast as this unit displays.
I'm considering returning it, something I don't like to do.
The unit turns on and off haphazardly. For example, I set the humidity to 55, the machine shuts off at 58; other times 56 or 55. It then displays rapidly increasing humidity, then turns back on at 66. I have another humidity sensor in the room; the humidity doesn't go up and down as fast as this unit displays.
I'm considering returning it, something I don't like to do.
Response from frigidaire.comBy Maico, Online Outreach Specialist, September 8, 2026
Hello JoeMB, we're sorry to hear that your experience with the unit hasn’t matched what you expected, especially after seeing so many 5-star reviews. I completely understand how frustrating it can be when the unit appears to be cycling on and off unpredictably and displaying humidity levels that don’t seem to match your other sensor.
We appreciate you taking the time to share these observations with us. We understand that you’d prefer not to return the unit, and we’d certainly like the opportunity to help address your concerns before you make that decision.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support at 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day!
- Maico
We appreciate you taking the time to share these observations with us. We understand that you’d prefer not to return the unit, and we’d certainly like the opportunity to help address your concerns before you make that decision.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support at 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day!
- Maico
Written by a customer while visiting frigidaire.com
Customer Rating
4
on August 18, 2026
Posted by: peterH5292
[This review was collected as part of a promotion.] The bucket on my new dehumidifier is smaller than the one on my previous model so now I have to empty the bucket twice a day instead of once.
Response from frigidaire.comBy Rox, Online Outreach Specialist, August 21, 2026
Him, PeterH5292!
Thank you for sharing your feedback! We understand how having to empty the bucket twice a day instead of once can be an added inconvenience, especially when compared with your previous model. We appreciate you pointing out the difference in bucket capacity and will be sure to share your feedback with our product team as we continue improving our appliances. We hope your new Frigidaire dehumidifier continues to provide effective performance for your home.
If you ever have questions or need assistance, please connect with us via live chat at www.frigidaire.com or call our Customer Care Team at 1-800-944-9044, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. We're always happy to help.
-Rox
Thank you for sharing your feedback! We understand how having to empty the bucket twice a day instead of once can be an added inconvenience, especially when compared with your previous model. We appreciate you pointing out the difference in bucket capacity and will be sure to share your feedback with our product team as we continue improving our appliances. We hope your new Frigidaire dehumidifier continues to provide effective performance for your home.
If you ever have questions or need assistance, please connect with us via live chat at www.frigidaire.com or call our Customer Care Team at 1-800-944-9044, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. We're always happy to help.
-Rox
Written by a customer while visiting frigidaire.com
Customer Rating
5
Works great
on August 17, 2026
Posted by: Dehu123
[This review was collected as part of a promotion.] I’ve had the machine for a few weeks now, and it’s working great—exactly as described.
Response from frigidaire.comBy Maico, Online Outreach Specialist, August 21, 2026
Hi Dehu123, thank you so much for your positive feedback! We’re thrilled to hear that your Frigidaire appliance has been working great and performing just as described. We truly appreciate you choosing Frigidaire and taking the time to share your experience with us!
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support at 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day!
- Maico
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support at 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day!
- Maico
Written by a customer while visiting frigidaire.com
Customer Rating
4
Works well
on August 1, 2026
Posted by: Lou520
[This review was collected as part of a promotion.] The unit is easy to unpack and attach the castors. It is smaller than our previous model so the reservoir is smaller and fills up quickly. I probably should have gotten the larger dehumidifier. Overall, I am satisfied with this product.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, August 4, 2026
Hi Lou520!
Thank you for taking the time to share your experience with your Frigidaire dehumidifier. We’re glad to hear that you found the unit easy to unpack, set up, and that it is performing well for your needs.
We appreciate your feedback regarding the reservoir size and your experience compared to your previous model. Your comments are valuable and help us continue improving our products and better supporting our customers.
Thank you for choosing Frigidaire. If you ever have any questions or need assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Thank you for taking the time to share your experience with your Frigidaire dehumidifier. We’re glad to hear that you found the unit easy to unpack, set up, and that it is performing well for your needs.
We appreciate your feedback regarding the reservoir size and your experience compared to your previous model. Your comments are valuable and help us continue improving our products and better supporting our customers.
Thank you for choosing Frigidaire. If you ever have any questions or need assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great!
on July 25, 2026
Posted by: LinD91
[This review was collected as part of a promotion.] Very pleased with this dehumidifier, Bought it to replace our old one that wasn't doing the job in our basement and what a difference!
Response from frigidaire.comBy Ruth, Online Outreach Specialist, July 28, 2026
Hi there. Thank you for sharing your feedback! We're thrilled to hear your new Frigidaire dehumidifier is making such a positive difference in your basement. We’re glad it’s helping provide the performance and results you were looking for. Thank you for choosing Frigidaire, and we hope you continue to enjoy a more comfortable home environment!
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
Dehumidifier
on July 25, 2026
Posted by: Bob24k
[This review was collected as part of a promotion.] I had borrowed another brand for about a week. No comparison this one is a lot quieter. I keep it on automatic, you can’t go wrong with this one!
Response from frigidaire.comBy Reed, Online Outreach Specialist, July 27, 2026
Hi Bob24k, thank you for taking the time to share your wonderful feedback! We're delighted to hear that you're enjoying your Frigidaire Dehumidifier. It's great to know that you appreciate its quieter operation compared to another brand and that the automatic setting has been working well for your needs.
Thank you for choosing Frigidaire. We hope you continue to enjoy your dehumidifier for years to come. If you ever have any questions or need assistance with your appliance, please connect with us through live chat at Frigidaire.com or call us at 1-800-374-4432, Monday–Friday, 8:30 AM–8:00 PM ET. We're always happy to help. — Reed
Thank you for choosing Frigidaire. We hope you continue to enjoy your dehumidifier for years to come. If you ever have any questions or need assistance with your appliance, please connect with us through live chat at Frigidaire.com or call us at 1-800-374-4432, Monday–Friday, 8:30 AM–8:00 PM ET. We're always happy to help. — Reed
Written by a customer while visiting frigidaire.com
Customer Rating
3
Works great!
on July 23, 2026
Posted by: Damp room in Western Mass
[This review was collected as part of a promotion.] This dehumidifier is doing exactly what I needed to do. It really works well. I like the splash guard over the bucket, although even with that splash guard it does sometimes spill a tiny bit when I pull it out. The reason I did not give it five stars, is because the controls on the top are unbelievably tiny and so difficult to read. Even with lights on right in that area of the room I have to use a flashlight to be able to see what it actually says. And the buttons are very, very difficult to feel if one were to try to do it by feel. . But, once I’ve got it set, all I have to do is turn it on and off and so it’s really not a big deal. I would not want to pay more for better controls. The wheels (casters) were quite difficult/tricky to put on. But I did it. All in all, for the price I paid, and great delivery service, I definitely recommend it.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, July 24, 2026
Hi Damp room in Western Mass!
Thank you for taking the time to share your detailed feedback with us. We're pleased to hear that your Frigidaire dehumidifier is performing well and meeting your needs. We appreciate your comments about the helpful features, as well as your suggestions regarding the control panel visibility and caster installation.
Customer feedback like yours is very valuable and helps us continue improving our products and customer experience. We're also glad to know that you are satisfied with the overall performance and value of your dehumidifier.
Thank you for choosing Frigidaire. If you ever need any assistance in the future, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can.
— Patrick
Thank you for taking the time to share your detailed feedback with us. We're pleased to hear that your Frigidaire dehumidifier is performing well and meeting your needs. We appreciate your comments about the helpful features, as well as your suggestions regarding the control panel visibility and caster installation.
Customer feedback like yours is very valuable and helps us continue improving our products and customer experience. We're also glad to know that you are satisfied with the overall performance and value of your dehumidifier.
Thank you for choosing Frigidaire. If you ever need any assistance in the future, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can.
— Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
4
on July 22, 2026
Posted by: Lenny boy
[This review was collected as part of a promotion.] So far so good ! Works very well , hopefully it lasts longer than my previous Frigidaire dehumidifier . 2 1/2 years was it ! NOT the product life I expected from this company .
Response from frigidaire.comBy Ruth, Online Outreach Specialist, July 27, 2026
Hi there. Thank you for sharing your feedback! We're glad to hear your new Frigidaire dehumidifier is working well so far. We appreciate you sharing your previous experience as well, as feedback like this helps us continue improving our products and customer experience. We hope your new dehumidifier provides the reliable performance and longevity you’re looking for. Thank you for choosing Frigidaire.
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com