Customer reviews from frigidaire.com
Frigidaire - 115V 8,000 BTU 350 Sq. Ft. Smart Window Air Conditioner - White
Average customer rating
4.5
(555 Reviews)
Rating breakdown 555 reviews
5 Stars
376
4 Stars
123
3 Stars
28
2 Stars
15
1 Star
13
73%of customers recommend this product.
(
8 out of
11)
Customer Reviews for Frigidaire - 115V 8,000 BTU 350 Sq. Ft. Smart Window Air Conditioner - White
Customer Rating
5
Mr
on September 29, 2025
Posted by: mrgadget
[This review was collected as part of a promotion.] me & my son and youngest daughter only buy Frigidaire a/c units they are more reliable and work far better then other brands & the only one we know you can buy right from them as a consumer great product
Response from frigidaire.comBy Christian, Online Outreach Specialist, September 29, 2025
Thank you so much for your loyalty and kind words! We're honored to be the go-to choice for you and your family. It’s great to hear that our A/C units have been reliable and perform well for you—that’s exactly what we strive for. If you ever have questions or need assistance, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist. Best Regards, -Christian
Written by a customer while visiting frigidaire.com
Customer Rating
5
New shop air conditioner
on September 29, 2025
Posted by: ezman604
[This review was collected as part of a promotion.] This small unit packs a great cooling punch. My windows are small and this unit fit perfectly into the small opening. The 8,000 BTU in a small package does a great job. You set the digital temperature and the unit will shut off when the temperature is reached. Not like my old unit that ran constantly. This is a very efficient unit. Best purchase I could have made for my shop.
Response from frigidaire.comBy Maria, Online Outreach Specialist, September 30, 2025
Thank you so much for sharing your experience with us! We’re thrilled to hear that your new AC has been such a perfect fit for your space and is delivering the strong cooling performance you were looking for. We’re especially glad to hear that you appreciate the digital temperature control and auto shut-off feature, which helps provide energy efficiency and peace of mind compared to your old unit that ran constantly. Feedback like this reassures us that we’re creating products that truly make a difference in our customers’ daily lives. If you ever have any questions about your unit or need additional assistance, our Customer Care team is always here to help. You can reach us through Live Chat at Frigidaire.com or by giving us a call at 1-800-374-4432, Monday through Friday, between 8:30 a.m. and 8:00 p.m. EST. - Maria
Written by a customer while visiting frigidaire.com
Customer Rating
5
Room ac
on October 14, 2025
Posted by: Eva 127
[This review was collected as part of a promotion.] Had Frigidaire ac in past
Good service
Good service
Response from frigidaire.comBy Christian, Online Outreach Specialist, October 14, 2025
Thanks for your feedback! We’re glad to hear you had a good experience with your Frigidaire AC and that our service met your expectations. We appreciate your support! If you ever have any questions or need assistance, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards,
-Christian
Best Regards,
-Christian
Written by a customer while visiting frigidaire.com
Customer Rating
1
ffre083wa1
on July 7, 2020
Posted by: Anonymous
I bought this ac on May 23 of this year and not even 2 months its frozen. Ice has build up and doesn't blow air normally. Now I need to reach customer service and may have to take my ac to them. Like I have time for this. I am very disappointed in the products I have recently purchased.
Response from frigidaire.comBy Bianca, Online Outreach Specialist, July 22, 2020
Hello, MariaAce!
Thanks for your feedback. We apologize for any matters you have experienced due to the AC not working properly. I need some more information about your issue, so I can better assist you. Be on the lookout for an email from me shortly.
Bianca
Thanks for your feedback. We apologize for any matters you have experienced due to the AC not working properly. I need some more information about your issue, so I can better assist you. Be on the lookout for an email from me shortly.
Bianca
Written by a customer while visiting frigidaire.com
Customer Rating
1
Not strong enough to cool one room
on July 15, 2022
Posted by: Lisa B16
This unit runs 100% of the time and can't get our 300SF room to 70 degrees with our central unit set at 73. Just ill advertised. Also VERY noisy!
Response from frigidaire.comBy Ciara, Online Outreach Specialist , July 18, 2022
Lisa, thank you for reaching out to us and sharing your concerns with us!
We understand some operational sounds from your air conditioner can be noisy to you. Your may hear many sounds, such as high-pitched chatter, vibration, ping, and more that can be viewed in the manual.
Your air conditioner might also run continuously, if the airflow is blocked by a dirty filter. Most consumer's have found that cleaning the air filter can resolve your issue.
In the event that it doesn't, please connect with us via Live Chat, and we will be happy to assist.
Best Regards,
Ciara
We understand some operational sounds from your air conditioner can be noisy to you. Your may hear many sounds, such as high-pitched chatter, vibration, ping, and more that can be viewed in the manual.
Your air conditioner might also run continuously, if the airflow is blocked by a dirty filter. Most consumer's have found that cleaning the air filter can resolve your issue.
In the event that it doesn't, please connect with us via Live Chat, and we will be happy to assist.
Best Regards,
Ciara
Written by a customer while visiting frigidaire.com
Customer Rating
1
Did Not Cool
on July 17, 2020
Posted by: Hot Home
I purchased the window ac unit and had it going for two days, and the Air conditioner would not cool down space. It ran hot and the Compressor never kicked on.
Response from frigidaire.comBy Bianca, Online Outreach Specialist, August 3, 2020
Hello, Hot Home!
I’m not pleased to learn the AC unit didn’t work. Based on the information provided, I couldn’t locate any contact with us pertaining to your concerns. If you are still in need of assistance, feel free to reach out to us via chat at Frigidaire.com or via phone at 800-374-4432. Our Customer Care and Live Chat teams are available Monday through Friday from 8:30 am-8 pm EST.
Bianca
I’m not pleased to learn the AC unit didn’t work. Based on the information provided, I couldn’t locate any contact with us pertaining to your concerns. If you are still in need of assistance, feel free to reach out to us via chat at Frigidaire.com or via phone at 800-374-4432. Our Customer Care and Live Chat teams are available Monday through Friday from 8:30 am-8 pm EST.
Bianca
Written by a customer while visiting frigidaire.com
Customer Rating
1
Noisiest AC EVER!
on August 15, 2020
Posted by: MaryMaryMary
This is so LOUD. Even the remote is Loud. When you use the remote it beeps so loudly even the dog leaves the room. You can forget about watching TV. When it gets to correct temp - it turns off which is great - until it kicks back on again the middle of the night and wakes you up. It is just not usable in a bedroom.
Response from frigidaire.comBy Katrina, Outline Outreach Specialist, September 2, 2020
Hi, Valued Consumer!
Thank you for your feedback. We are happy to hear that the air conditioner is working well, except for your concerns with the sounds. Your feedback is certainly valuable to us as we ensure continuous improvement in our products. Feel free to chat with us online at Frigidaire.com or via phone at 800-374-4432 Mon-Fri 8:30am – 8:00pm EST. -Katrina
Thank you for your feedback. We are happy to hear that the air conditioner is working well, except for your concerns with the sounds. Your feedback is certainly valuable to us as we ensure continuous improvement in our products. Feel free to chat with us online at Frigidaire.com or via phone at 800-374-4432 Mon-Fri 8:30am – 8:00pm EST. -Katrina
Written by a customer while visiting frigidaire.com
Customer Rating
5
Perfect for connected bedroom bath
on March 28, 2025
Posted by: Hot flash
[This review was collected as part of a promotion.] We have always owned Frigidaire a/cs. Pretty quiet and cold on low fan setting. Never had a breakdown. BUT! BRING BACK THE DRAIN HOLE!
Written by a customer while visiting frigidaire.com