[This review was collected as part of a promotion.] This unit works well and includes a lot of features. I have smaller windows and this unit fits perfectly. I’d recommend it.
We just bought this and installed yesterday. To my huge dismay, the right side accordion panel does not sit flush at the right top of the unit. There is a gap and it is brand new. Also, we have Harvey vinyl windows and this unit does not sit flush on the sill. We needed to stuff the foam insulation under the unit- about a foot of gap. The unit seems to work fine upon turning on to test, but I am not happy with the quality so far.
Response from frigidaire.comBy Ashton, Online Outreach Specialist, June 4, 2020
Hi, Medford Mom!
Thanks for sharing your experience. We're sorry to hear you're having some trouble fitting the AC into your window! Please ensure all installation instructions are being followed and your window is within the recommended size. The side panels should slide in directly on the AC and be firmly attached to the window sides and the appliance should be sitting on its fulcrum point. If you have any further questions, please reach out to us by Live Chat on Frigidaire.com or by phone at 800-374-4432 Monday through Friday, 8:30am to 8:00pm EST at your convenience.
[This review was collected as part of a promotion.] We have only used it a few times so far since the weather has been on the cooler side. That being said, I find that it is working well and is quiet enough. We have it a relatively small room so we can run it on low to medium speed, which keeps it a little quieter. I intentionally got a higher BTU to cool more area in our upstairs, not just the bedroom. I like the features that it comes with as well. I would have given it 4.5 if that was an option. Also I can't comment ondurability, since we have only had it for a month.