Customer reviews from frigidaire.com
Frigidaire - 115V 8,000 BTU 350 Sq. Ft. Smart Window Air Conditioner with Remote - White
Average customer rating
4.5
(555 Reviews)
Rating breakdown 555 reviews
5 Stars
376
4 Stars
123
3 Stars
28
2 Stars
15
1 Star
13
73%of customers recommend this product.
(
8 out of
11)
Customer Reviews for Frigidaire - 115V 8,000 BTU 350 Sq. Ft. Smart Window Air Conditioner with Remote - White
Customer Rating
2
Bad Run
on August 24, 2020
Posted by: MMO6
Not sure if they had a bad run on this model, but after a couple of weeks of working so amazingly well that I even recommended it to friends to buy, it began acting all kinds of wonky. Firstly, the whole entire front grill froze up. Covered in ice. No it wasn't a temperature conflict with the outside and no it wasn't because the filter was dirty. No problem though, I followed the "troubleshooting" directions in the manual and it was up and running fine again. About another week went by, and it started throwing ice out through the louvers at the top. We joked that it must think it's an ice maker and it continued to do it occasionally with no rhyme or reason to it. Couldn't find any visible ice inside the unit, so not sure where it was coming from. Then, one day, we noticed that the room wasn't dropping in temp like the other rooms were with the AC running. I tried all of the troubleshooting in the book to see why, though the air it was pushing out was coolish, it wasn't cold enough to lower the temp of the room. We contacted customer service and they were great. Though they couldn't help us resolve the problem, they refunded us the price we paid for it.
Response from frigidaire.comBy Katrina, Outline Outreach Specialist, September 23, 2020
Hello, MMO6!
Thank you for reaching out to us. We are sorry to hear of the issue with the ice forming in the air conditioner. We are also glad that the issue has been resolved. Your feedback is certainly valuable to us as we ensure continuous improvement in our products. Feel free to chat with us online at Frigidaire.com or via phone at 800-374-4432 Mon-Fri 8:30am – 8:00pm EST. -Katrina
Thank you for reaching out to us. We are sorry to hear of the issue with the ice forming in the air conditioner. We are also glad that the issue has been resolved. Your feedback is certainly valuable to us as we ensure continuous improvement in our products. Feel free to chat with us online at Frigidaire.com or via phone at 800-374-4432 Mon-Fri 8:30am – 8:00pm EST. -Katrina
Written by a customer while visiting frigidaire.com
Customer Rating
4
Works well
on August 25, 2020
Posted by: krnmre88
Bought it about 2 months ago. It works great cooling 2 rooms however I'll give it 4 out of 5 stars due to how loud it is. I was hoping for a unit that was a bit quieter
Written by a customer while visiting frigidaire.com
Customer Rating
5
Perfect size air conditioner
on August 25, 2020
Posted by: Sola
[This review was collected as part of a promotion.] I bought this about a month ago for my elderly. I'm so glad I did, because of the hot temperatures we were experiencing and how negatively the humidity affects mom now. This air conditioner works very well at keeping two rooms nice and cool. I like the fact that it comes with a remote control and makes it very easy for my mom to turn on and off. I'm considering purchasing another one.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Excellent a/c, glad I bought it.
on August 27, 2020
Posted by: jumper48
[This review was collected as part of a promotion.] excellent a/c. Glad I bought it. Great value for the price I paid.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Good
on August 27, 2020
Posted by: Wen487
[This review was collected as part of a promotion.] It is working well and would buy it again. The price was right.
Written by a customer while visiting frigidaire.com
Customer Rating
4
great air conditioner
on August 27, 2020
Posted by: JR85
[This review was collected as part of a promotion.] this air condition is the best I've had and is the third one.
The features are great and it operates flawess.
The features are great and it operates flawess.
Written by a customer while visiting frigidaire.com
Customer Rating
5
It runs great and all the reliability of a Fridgidare appliance as I am an Appliance service tech of 40 years
on August 27, 2020
Posted by: Mikey 57
[This review was collected as part of a promotion.] It looks great and runs almost siliently, also dropped my bill down drastically
Written by a customer while visiting frigidaire.com
Customer Rating
5
Cool Air
on August 27, 2020
Posted by: Mish2698
[This review was collected as part of a promotion.] I brought this AC a month ago and l am very happy with it not only does it cool off my bedroom and it does it quietly
Written by a customer while visiting frigidaire.com