Customer reviews from frigidaire.com
Frigidaire - Gallery 36 in. Wide 5 Elements Induction Cooktop with MatteGuard and Power Boost - Stainless Steel
Average customer rating
4.7
(14 Reviews)
Rating breakdown 14 reviews
5 Stars
11
4 Stars
2
3 Stars
1
2 Stars
0
1 Star
0
100%of customers recommend this product.
(
9 out of
9)
Customer Reviews for Frigidaire - Gallery 36 in. Wide 5 Elements Induction Cooktop with MatteGuard and Power Boost - Stainless Steel
Customer Rating
5
In love with the cooktop
on July 7, 2026
Posted by: qrang
[This review was collected as part of a promotion.] I was not sure how I would adjust to touch feature on the cooktop but I LOVE this one. Cookware with different sizes fit well and the induction cooktop makes cooking a breeze. I have a family of 6 with daily cooking and maintaining the cooktop has never been this easy. I highly recommend to get this
I would recommend this to a friend!
Response from The InsidersBy Patrick, Online Outreach Specialist, July 9, 2026
Hi qrang!
Thank you for taking the time to share your wonderful feedback! We're thrilled to hear that you love your Frigidaire induction cooktop and that it has made cooking and cleanup so much easier for your family. It's especially great to know that the touch controls exceeded your expectations and that the cooktop accommodates your cookware so well.
Your recommendation means a great deal to us, and we truly appreciate you choosing Frigidaire.
If you ever need any assistance in the future, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Thank you for taking the time to share your wonderful feedback! We're thrilled to hear that you love your Frigidaire induction cooktop and that it has made cooking and cleanup so much easier for your family. It's especially great to know that the touch controls exceeded your expectations and that the cooktop accommodates your cookware so well.
Your recommendation means a great deal to us, and we truly appreciate you choosing Frigidaire.
If you ever need any assistance in the future, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Written by a customer while visiting The Insiders
Customer Rating
3
36" Induction Cooktop
on July 5, 2026
Posted by: Evolved360
from Wetumpka
[This review was collected as part of a promotion.] This review is for the 36" Frigidaire Induction Cooktop with the Matte Guard Surface. The first feature I tried was the Power Boost for boiling water. I was very impressed how well this worked and how quick my water came to a boil. The touch controls are a nice touch and easy to use. I also like how quick the surface cools down once you remove your pot from the cooktop. It is very easy to clean and the matte surface gives it a nice look. My one and only complaint is how easy the surface was to scratch. You are not supposed to slide pots across the surface, which I did not, but the surface ended up getting scratched somehow. I would recommend this cooktop, but just keep in mind that the surface can scratch easily.
I would recommend this to a friend!
Response from The InsidersBy Maico, Online Outreach Specialist, July 13, 2026
Hello Evolved360, thank you for taking the time to share such detailed feedback on your 36" Frigidaire Induction Cooktop with the Matte Guard Surface. We’re glad to hear that you’re enjoying the Power Boost feature, the responsive touch controls, the quick cooling, and the easy-to-clean surface. It’s great to know that the cooktop has been a helpful addition to your kitchen.
We’re sorry to hear about the scratching you experienced on the surface. We understand how disappointing it can be to notice marks on a new appliance, especially when you’ve taken care to follow the recommended usage guidelines. We appreciate you sharing this feedback, as it helps us continue to improve and provide products that meet our customers’ expectations.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day! - Maico
We’re sorry to hear about the scratching you experienced on the surface. We understand how disappointing it can be to notice marks on a new appliance, especially when you’ve taken care to follow the recommended usage guidelines. We appreciate you sharing this feedback, as it helps us continue to improve and provide products that meet our customers’ expectations.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day! - Maico
Written by a customer while visiting The Insiders
Customer Rating
5
Great cooktop!
on July 4, 2026
Posted by: Michelle Elaphant
[This review was collected as part of a promotion.] My new induction cook top is great. The last one I had was a high end professional model. This one is easy to use, performs perfectly, cooks rapidly, and cools quickly. The matte black finish cleans up nicely.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, July 7, 2026
Hi Michelle Elaphant!
Thank you for taking the time to share your wonderful feedback with us. We’re thrilled to hear that you’re enjoying your new Frigidaire induction cooktop and that it has exceeded your expectations.
It’s great to know that you appreciate its ease of use, rapid cooking performance, quick cooling, and sleek matte black finish. We’re happy that your new cooktop has been a great addition to your kitchen.
If you need any assistance in the future, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Thank you for taking the time to share your wonderful feedback with us. We’re thrilled to hear that you’re enjoying your new Frigidaire induction cooktop and that it has exceeded your expectations.
It’s great to know that you appreciate its ease of use, rapid cooking performance, quick cooling, and sleek matte black finish. We’re happy that your new cooktop has been a great addition to your kitchen.
If you need any assistance in the future, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
Perfect cooktop
on June 28, 2026
Posted by: LLKK04
[This review was collected as part of a promotion.] We love it! It looks great, heats fast, cleans easy. Can’t ask for more. I would buy it again in a minute.
Response from frigidaire.comBy Sam, Online Outreach Specialist, June 29, 2026
Hello LLKK04!
Thank you for taking the time to share your feedback regarding your Frigidaire 36" Induction Cooktop with MatteGuard®, model GCCI3670BM. We are thrilled to hear that you love your new cooktop! It's wonderful to know that you're enjoying its sleek appearance, fast heating performance, and easy-to-clean MatteGuard surface. Hearing that you would purchase it again is the highest compliment we could receive. We truly appreciate your feedback and hope your new cooktop continues to provide outstanding performance for many years to come.
If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. Thank you again for choosing Frigidaire! ~Sam
Thank you for taking the time to share your feedback regarding your Frigidaire 36" Induction Cooktop with MatteGuard®, model GCCI3670BM. We are thrilled to hear that you love your new cooktop! It's wonderful to know that you're enjoying its sleek appearance, fast heating performance, and easy-to-clean MatteGuard surface. Hearing that you would purchase it again is the highest compliment we could receive. We truly appreciate your feedback and hope your new cooktop continues to provide outstanding performance for many years to come.
If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. Thank you again for choosing Frigidaire! ~Sam
Written by a customer while visiting frigidaire.com
Customer Rating
5
Very Impressive
on June 26, 2026
Posted by: greg1255
[This review was collected as part of a promotion.] We've only had the cooktop for a couple of weeks but it is so much better than the Cafe model it replaced. I still can't believe how quickly it boils water. The matte finish looks amazing and a breeze to clean. The controls are easy and accurate to dial in the right temperature.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, June 30, 2026
Hi greg1255!
Thank you for taking the time to share your feedback. We’re delighted to hear that you’re enjoying your new Frigidaire cooktop and that it is performing so well for you, especially with its fast boiling capability, easy-to-use controls, and easy-to-clean matte finish.
It’s wonderful to know that the cooktop has made such a positive impression, particularly compared to your previous unit.
We truly appreciate you choosing Frigidaire. If you ever need assistance or have any questions in the future, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Thank you for taking the time to share your feedback. We’re delighted to hear that you’re enjoying your new Frigidaire cooktop and that it is performing so well for you, especially with its fast boiling capability, easy-to-use controls, and easy-to-clean matte finish.
It’s wonderful to know that the cooktop has made such a positive impression, particularly compared to your previous unit.
We truly appreciate you choosing Frigidaire. If you ever need assistance or have any questions in the future, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
on June 11, 2026
Posted by: Jax0307
[This review was collected as part of a promotion.] Very nice appliance
Response from frigidaire.comBy Reed, Online Outreach Specialist, June 12, 2026
Hi there,
Thank you for sharing your feedback. We’re glad to hear you’re happy with your cooktop and find it to be a very nice appliance.
For any further assistance, please contact our support team via live chat at Frigidaire.com or by phone at 1-800-374-4432, Monday–Friday, 8:30am–8:30pm ET.
— Reed
Thank you for sharing your feedback. We’re glad to hear you’re happy with your cooktop and find it to be a very nice appliance.
For any further assistance, please contact our support team via live chat at Frigidaire.com or by phone at 1-800-374-4432, Monday–Friday, 8:30am–8:30pm ET.
— Reed
Written by a customer while visiting frigidaire.com
Customer Rating
5
Elegant but useful!
on June 3, 2026
Posted by: ecokie
from Randolph
[This review was collected as part of a promotion.] In the middle of our remodel we decided to do an induction cooktop instead and went with the Frigidaire 36" induction. It's so easy to use, heats up quickly. Water boils so fast! The surface is so durable an easy to clean. I dropped a coffee mug from an upper cabinet and it didnt leave a scratch! With the matte finish I feel like it will last years and scratches won't be noticeable at all. Coming from a propane stove there has been a learning curve and some frustrating moments but its easy to get use to now. I cant wait to finish our remodel so this beauty can be the star of our kitchen
I would recommend this to a friend!
Response from The InsidersBy Reed, Online Outreach Specialist, June 4, 2026
Hi there, thank you for taking the time to share your feedback. We’re glad to hear you’re enjoying your Frigidaire 36" induction cooktop and that you’re impressed with how quickly it heats, how fast water boils, and how easy it is to clean. It’s also great to know the durable surface and matte finish are giving you confidence in its long-term performance, especially during your kitchen remodel.
We understand there can be a learning curve when transitioning from propane to induction cooking, and we appreciate your patience as you adjust to the new technology. It’s wonderful to hear that it’s becoming easier to use and that you’re excited for it to be the centerpiece of your finished kitchen.
We appreciate you sharing your experience. For further assistance or support, please connect with us through Frigidaire.com or call us at 1-800-374-4432, Monday - Friday, 8:30am – 8pm ET. — Reed
We understand there can be a learning curve when transitioning from propane to induction cooking, and we appreciate your patience as you adjust to the new technology. It’s wonderful to hear that it’s becoming easier to use and that you’re excited for it to be the centerpiece of your finished kitchen.
We appreciate you sharing your experience. For further assistance or support, please connect with us through Frigidaire.com or call us at 1-800-374-4432, Monday - Friday, 8:30am – 8pm ET. — Reed
Written by a customer while visiting The Insiders
Customer Rating
5
Great investment
on May 25, 2026
Posted by: Shep13
[This review was collected as part of a promotion.] Having previously owned an induction stovetop I was very impressed with this stovetop from Frigidaire. Upon delivery I found it to be well packaged and easy to install. I was impressed by the appearance and the ease to operate. It allows meals to get done quicker which really saves a lot of time in the long run. It is so easy to operate and use the controls on the stovetop itself. It all a matter of just pushing a button and the stovetop does the rest. With the matteguard finish it allows for very easy cleanup. If you're looking for a fast and really easy to use stovetop this is the one to get.
I would recommend this to a friend!
Response from The InsidersBy Ruth, Online Outreach Specialist, May 27, 2026
Hi there. Thank you for sharing your experience—we’re glad to hear your Frigidaire induction stovetop has been such a great upgrade.
It’s great to know you found it easy to install and operate, and that the fast heating, simple controls, and MatteGuard finish are making cooking and cleanup easier for you. We appreciate you choosing Frigidaire and hope you continue enjoying it for years to come.
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
It’s great to know you found it easy to install and operate, and that the fast heating, simple controls, and MatteGuard finish are making cooking and cleanup easier for you. We appreciate you choosing Frigidaire and hope you continue enjoying it for years to come.
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting The Insiders