Customer Reviews for Frigidaire - Gallery 30 In. Wide 5 Elements Built-In Electric Cooktop with EvenTemp and 2-in-1 Dual Element - Stainless Steel
Customer Rating
1
Cooktop
on December 9, 2024
Posted by: JFern
Problem with cooktop bad smell and wire issues beneath the burners.
No, I would not recommend this to a friend.
Response from frigidaire.caBy Yhano, Online Outreach Specialist, December 10, 2024
Thank you for sharing your concern. A bad smell and wire issues beneath the burners could indicate a potential problem that needs attention. We recommend avoiding use of the cooktop until it has been inspected to ensure safety. We have sent an email for assistance. If you have other concerns, please reach out to us via Live Chat or by calling 1-800-265-8352, Monday through Friday, from 8:30 a.m. to 8 p.m. EDT. Our team will be happy to assist you with troubleshooting or arranging for a technician if needed. Safety is our top priority, and we’re here to help resolve this issue.
I bought this a month ago and I am so happy that I did. It’s doesn’t take so long to heat up and very easy to clean. Also, it’s has a nice features and look. I really enjoy using it every day.
We recently purchased the Frigidaire Gallery cooktop and love the layout out and wattages of the burners which are much easier to control to desired heat, also love the burner knobs that indicate in use or still hot with didfferent color backlights.
The installation was guitar easy although we did require a gualified electrician. It heats up very quickly . My only issue is that I’d takes a really long time to cook down . Otherwise fine