Customer reviews from Tumi
TUMI - Alpha Large Dual 22" Expandable Spinner Carry-On Suitcase - Navy
Average customer rating
4.2 out of 5
4.2
(13 Reviews)
Open Ratings Snapshot
Rating breakdown 13 reviews
5 Stars
7
4 Stars
2
3 Stars
3
2 Stars
1
1 Star
0
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Customer Reviews for TUMI - Alpha Large Dual 22" Expandable Spinner Carry-On Suitcase - Navy
Customer Rating
4 out of 5
4
Not how they used to make them
on October 28, 2026
Posted by: PaulL
[This review was collected as part of a promotion.] I happen to have an Office Carry on from Tumi that has traveled around the world several times in the last 6 years and that one compared to this dual access carryon is day and night in terms of perceived quality: the zipper on the this new one seems flimsy and narrow, the inside material for the pockets and dividers is a lot lower quality that what I have in the Office carry on. Even the wheels on my office carry on seem wider and more robust. My wife has the Baseline carry on from Briggs & Riley and when I put the Dual Access next to it, you can see the cost cutting on the Tumi side clearly: my older Office Tumi carry on and the Briggs & Riley have wider zippers, the balistic nylon looks more substantial, the inside material looks more premium. This dual access seems built to a price and no longer to a standard. I ended up returning it to one of their retail stores. If you would not be familiar with the Tumi from 5-6 years ago, you would probably be satisfied but if you have an older balistic Tumi or a Baseline from Briggs & Riley, you may have a hard time justifying the cost beyond the bragging rights when you're rolling in in the airport - for me, I find that insufficient and need more substance. Hope Samsonite corporation fixes the quality issues at Tumi and also brings back the lifetime warranty - 5 years is not OK either. Briggs offers the best warranty in the business with no questions asked no matter what/when something happens to your luggage - this used to be Tumi but Samsonite clearly has cost cutting on its mind...
Written by a customer while visiting Tumi
Customer Rating
3 out of 5
3
Great bag, but shows dirt
on October 23, 2026
Posted by: BenR
[This review was collected as part of a promotion.] Bag is amazing. However the bag gets pretty dirty. I would recommend darker color if you care about the appearance of the bag staying nice.
Written by a customer while visiting Tumi
Customer Rating
5 out of 5
5
Happy With Purchase
on October 22, 2026
Posted by: ToddS
[This review was collected as part of a promotion.] Beautiful bag, plenty of room for shorter trips, you get what you pay for!
Written by a customer while visiting Tumi
Customer Rating
5 out of 5
5
Exactly what you expect from Tumi
on October 22, 2026
Posted by: MatthewG
[This review was collected as part of a promotion.] I've had a few Tumi pieces over the years, and this one is just as nice as the others. Durable and stylish, tons of packing room, good zippers, this bag has it all. It's been through at least 20 flights, and it's still in great shape.
Written by a customer while visiting Tumi
Customer Rating
4 out of 5
4
on August 8, 2026
Posted by: HussamA
[This review was collected as part of a promotion.] A great carry-on: durable and steady, although a little bit on the heavy side.
Written by a customer while visiting Tumi
Customer Rating
3 out of 5
3
on July 23, 2026
Posted by: GalinaR
[This review was collected as part of a promotion.] I fell in love with the looks of the bag but when I received it, I realized how heavy it was. I bought the matching medium check-in luggage as well, and it turned out to be very heavy too. I understand that the materials used here make it heavy but I hope that Tumi will innovate and find a way to reduce the weight of the empty bag. That being said, it looks and feels premium and chic in person. Sadly, I returned both and will be paying attention to the declared weight in the future!
Written by a customer while visiting Tumi
Customer Rating
5 out of 5
5
Great travel bag
on July 19, 2026
Posted by: JulianR
[This review was collected as part of a promotion.] Wheels work well. Great travel bag. Expandable which helps when bringing extra items home from trip.
Written by a customer while visiting Tumi
Customer Rating
5 out of 5
5
Perfect Travel Companion
on July 14, 2026
Posted by: AnnM
[This review was collected as part of a promotion.] The Large Dual Access Expandable Carry-On works great. The bag is well made, easy to use, and has plenty of space for travel. The expandable feature is very helpful, and the overall design feels durable and practical. I’m happy with the purchase and would recommend it to others.
Written by a customer while visiting Tumi
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