Customer reviews from wyze.com
Wyze - Window Cam Indoor Plug-in 1080p HD Security Camera with Anti-Glare Design & Upgraded Color Night Vision - White
Average customer rating
4
(169 Reviews)
Rating breakdown 169 reviews
5 Stars
99
4 Stars
24
3 Stars
18
2 Stars
8
1 Star
20
79%of customers recommend this product.
(
100 out of
127)
Customer Reviews for Wyze - Window Cam Indoor Plug-in 1080p HD Security Camera with Anti-Glare Design & Upgraded Color Night Vision - White
Posted by: Anel
from San antonio tx
Verified Purchase:Yes
Love them they are really practical when u dont want any camaras outside ur house
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: C.S.
Verified Purchase:Yes
I didn't know it required 2.4 WiFi. I have 5g home internet. So it doesn't work.☹️
No, I would not recommend this to a friend.
Response from wyze.comBy Maribeth, Wyze, May 23, 2026
Thank you for sharing your feedback about the Wyze Window Cam.
We understand how frustrating it can be to discover compatibility requirements after purchase. The Wyze Window Cam is only compatible with 2.4 GHz Wi-Fi networks and does not support 5 GHz. If you have not, please reach out to our Wizards team (https://support.wyze.com/hc/en-us) so we may help diagnose the issue or provide guidance on network setup.
We appreciate your input and are always working to improve our products and communication.
We understand how frustrating it can be to discover compatibility requirements after purchase. The Wyze Window Cam is only compatible with 2.4 GHz Wi-Fi networks and does not support 5 GHz. If you have not, please reach out to our Wizards team (https://support.wyze.com/hc/en-us) so we may help diagnose the issue or provide guidance on network setup.
We appreciate your input and are always working to improve our products and communication.
Written by a customer while visiting wyze.com
Posted by: Dave H
from Kansas City
Verified Purchase:Yes
Camera itself works well and is satisfactory in all aspects but one: you have to buy a subscription to see the video captured by the camera’s motion sensor function. You can see the snapshot single images, but videos (which I assume are people coming to the door - the snapshots are mostly cars driving by) pop up ads for the subscription service when you try to view them. It looks like you can record video manually, but you have to pay if you want to use it for security with the motion sensor function.
Was particularly impressed by the night vision. Really works well. Easy to install and setup.
Response from wyze.comBy Maribeth, Wyze, May 23, 2026
Thank you for your feedback. We appreciate you sharing your experience with the camera and understand your concerns regarding the subscription requirement for motion event video recordings. We’re glad to hear the camera itself has been satisfactory overall, and we value your comments as they help us improve both our products and services.
If you have not, please reach out to our Wizards team (https://support.wyze.com/hc/en-us) so we may help diagnose the issue.
If you have not, please reach out to our Wizards team (https://support.wyze.com/hc/en-us) so we may help diagnose the issue.
Written by a customer while visiting wyze.com
Posted by: Fred
from Michigan
Verified Purchase:Yes
Firmware would not update .Firmware would not update.
Firmware would not update. Firmware would not update.
Firmware would not update .Firmware would not update.
Firmware would not update. Firmware would not update.
Firmware would not update .Firmware would not update.
Why would yould send me cameras without updating the firmware.
Written by a customer while visiting wyze.com
Posted by: BCox
from Salisbury Md
Verified Purchase:Yes
Tried numerous times to update and get update fail message.
Response from wyze.comBy WyzeMaricar, May 19, 2026
Hi there,
We’re very sorry to hear that you’re experiencing issues updating the firmware on your Wyze Window Cam, and we’d like to help get this resolved for you.
As a first step, please make sure that your Wyze app is fully up to date.
Next, please check your camera’s connection strength:
1. Open the Wyze app
2. Go to your camera’s settings
3. Select Device Info
4. Check Signal Strength
If the signal strength shows less than 2 bars, we recommend moving your router closer to the camera or repositioning the camera to improve connectivity.
If the issue persists, please reach out to our Wizards Team (https://support.wyze.com/hc/en-us). In the “How can we help?” section, briefly describe your issue and follow the prompts. Our products come with a 1-year manufacturer warranty, so if the device is determined to be defective we will be happy to exchange it for you.
We’re very sorry to hear that you’re experiencing issues updating the firmware on your Wyze Window Cam, and we’d like to help get this resolved for you.
As a first step, please make sure that your Wyze app is fully up to date.
Next, please check your camera’s connection strength:
1. Open the Wyze app
2. Go to your camera’s settings
3. Select Device Info
4. Check Signal Strength
If the signal strength shows less than 2 bars, we recommend moving your router closer to the camera or repositioning the camera to improve connectivity.
If the issue persists, please reach out to our Wizards Team (https://support.wyze.com/hc/en-us). In the “How can we help?” section, briefly describe your issue and follow the prompts. Our products come with a 1-year manufacturer warranty, so if the device is determined to be defective we will be happy to exchange it for you.
Written by a customer while visiting wyze.com
Posted by: K. Morrow
from Tallmadge , Ohio
Verified Purchase:Yes
Unable to locate a operation manual. Bought 2 and because of endless notifications I have zero interest in attempting to set up the second camera.
No, I would not recommend this to a friend.
Written by a customer while visiting wyze.com
Posted by: Charmaine
from Leesport pa
Verified Purchase:Yes
I love them...very affordable and easy hookup. At night it looks like it's still daylight cause it's in color so you can see bettee.
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: Navfox
from Texas
Verified Purchase:Yes
All good except the solar screen gets too much in the way. Wish it had a feature to not show the screen so much
I would recommend this to a friend!
Written by a customer while visiting wyze.com