Customer reviews from wyze.com
Wyze - Window Cam Indoor Plug-in 1080p HD Security Camera with Anti-Glare Design & Upgraded Color Night Vision - White
Average customer rating
4
(116 Reviews)
Rating breakdown 116 reviews
5 Stars
68
4 Stars
16
3 Stars
12
2 Stars
6
1 Star
14
79%of customers recommend this product.
(
73 out of
92)
Customer Reviews for Wyze - Window Cam Indoor Plug-in 1080p HD Security Camera with Anti-Glare Design & Upgraded Color Night Vision - White
Posted by: Broom
from Michigan
Verified Purchase:Yes
It’s great at night it lights up like daytime however it still has a glare sometimes and it does not show the movement long enough in the replay.. setting up motion area only is not easy
Response from wyze.comBy Maribeth, Wyze, December 26, 2025
Thank you for sharing your experience with the Wyze Window Cam! We’re glad to hear you’re enjoying the night vision performance.
We appreciate your feedback regarding glare, motion replay length, and the motion detection area setup. To help reduce glare, make sure the mounting sticker is placed horizontally and not trimmed, clean both the window and camera lens, and avoid nearby light sources or window screens. For longer replay coverage, using a microSD card for 24/7 local recording can allow you to review more footage beyond motion clips. Keeping the Wyze app updated can also help improve the motion detection setup experience.
If you have not already, please reach out to our Wizards team (https://support.wyze.com/hc/en-us
) so we may help diagnose the issue and walk you through any settings step by step. We appreciate your feedback, it helps us improve!
We appreciate your feedback regarding glare, motion replay length, and the motion detection area setup. To help reduce glare, make sure the mounting sticker is placed horizontally and not trimmed, clean both the window and camera lens, and avoid nearby light sources or window screens. For longer replay coverage, using a microSD card for 24/7 local recording can allow you to review more footage beyond motion clips. Keeping the Wyze app updated can also help improve the motion detection setup experience.
If you have not already, please reach out to our Wizards team (https://support.wyze.com/hc/en-us
) so we may help diagnose the issue and walk you through any settings step by step. We appreciate your feedback, it helps us improve!
Written by a customer while visiting wyze.com
Customer Rating
2
Video event capture now requires subscription
on December 24, 2025
Posted by: Matt G
from NY
Verified Purchase:Yes
Didn’t know a subscription is now pretty much required. I have several cameras, with one on a subscription (front door). Other cameras do motion detection and send 12 (14?) second videos and seem to do pretty well not sending false positives. Apparently Wise no longer supports this mode for new cameras, and it only sends snapshots for motion detection and does no images detection (so I get a lot of pictures of things like leaves, or dryer steam, or whatever). You can add an SD card to capture ALL video (continuous), which is ok…but really a step down from before.
No, I would not recommend this to a friend.
Response from wyze.comBy Maribeth, Wyze, December 26, 2025
Thank you for sharing your experience with the Wyze Window Cam. We understand how changes to event capture and subscription options can be frustrating, especially if you’ve been using Wyze cameras for a long time.
To clarify how things currently work:
No subscription is required for basic use. Wyze Window Cam still provides free event detection with a still-image cloud thumbnail, and you can use a microSD card for 24/7 local recording.
Subscriptions are required for cloud video clips and AI detection. For newer cameras, features like cloud-based event video clips and advanced detection (such as person or package detection) now require a Cam Plus or Cam Unlimited subscription. Without a subscription, events will generate snapshots rather than video clips.
Local recording remains an option. Adding a microSD card allows for continuous or event-based local recording so you can review all footage directly from the card.
We appreciate your feedback it helps us understand how these changes affect our users and how we can continue improving.
If you have not already, please reach out to our Wizards team at https://support.wyze.com/hc/en-us
so we may help diagnose the issue or review the best setup options for your cameras.
Thank you for being part of the Wyze community.
To clarify how things currently work:
No subscription is required for basic use. Wyze Window Cam still provides free event detection with a still-image cloud thumbnail, and you can use a microSD card for 24/7 local recording.
Subscriptions are required for cloud video clips and AI detection. For newer cameras, features like cloud-based event video clips and advanced detection (such as person or package detection) now require a Cam Plus or Cam Unlimited subscription. Without a subscription, events will generate snapshots rather than video clips.
Local recording remains an option. Adding a microSD card allows for continuous or event-based local recording so you can review all footage directly from the card.
We appreciate your feedback it helps us understand how these changes affect our users and how we can continue improving.
If you have not already, please reach out to our Wizards team at https://support.wyze.com/hc/en-us
so we may help diagnose the issue or review the best setup options for your cameras.
Thank you for being part of the Wyze community.
Written by a customer while visiting wyze.com
Posted by: Anonymous
from Escondido, California
Verified Purchase:Yes
So easy to affix to the window for clear un-distorted video. Great low light and night recording. And all at an extremely affordable price. I highly recommend.
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: Anonymous
from Gates Mills, Ohio
Verified Purchase:Yes
Nice camera, great night vision. Long cord. Replacement window holders expensive!
I would recommend this to a friend!
Response from wyze.comBy Maribeth, Wyze, December 26, 2025
Thank you so much for your feedback on the Wyze Window Cam! We’re glad to hear you’re enjoying the camera’s quality, strong night vision, and the convenience of the long cord. We appreciate you sharing your thoughts on the replacement window holders—your input helps us improve. If you haven’t already, please reach out to our Wizards team (https://support.wyze.com/hc/en-us) so we may help diagnose or address any concerns. We truly value your support!
Written by a customer while visiting wyze.com
Posted by: MLuckey
Verified Purchase:Yes
Easy to install, easy to program and great coverage
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: Christine
from South Carolina
Verified Purchase:Yes
The cameras were easy to install. However, you have to sign up for their subscription to have access to all functions and it isn't cheap. We bought SD cards to record.
The cameras themselves are inexpensive, but the information provided doesn't say you need a subscription to unlock all functions.
The cameras themselves are inexpensive, but the information provided doesn't say you need a subscription to unlock all functions.
Response from wyze.comBy Beth, Wyze, December 27, 2025
Thank you for sharing your feedback about the Wyze Window Cam. We appreciate your comments and are glad to hear the installation was easy!
We want to clarify that a subscription is not required to use the core features of your Wyze Window Cam. You can enjoy 24/7 local recording with a microSD card and receive basic event notifications without any subscription. Our optional Cam Plus subscription offers additional features, but it is not necessary for basic camera operation.
If you have any trouble accessing features or have questions about your device, please reach out to our Wizards team so we can help diagnose the issue:https://support.wyze.com/hc/en-us
Thank you again for your feedback and for choosing Wyze!
We want to clarify that a subscription is not required to use the core features of your Wyze Window Cam. You can enjoy 24/7 local recording with a microSD card and receive basic event notifications without any subscription. Our optional Cam Plus subscription offers additional features, but it is not necessary for basic camera operation.
If you have any trouble accessing features or have questions about your device, please reach out to our Wizards team so we can help diagnose the issue:https://support.wyze.com/hc/en-us
Thank you again for your feedback and for choosing Wyze!
Written by a customer while visiting wyze.com
Posted by: Ronald
from HI
Verified Purchase:Yes
works great. It has a real clear picture. It lets me know really fast .
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: Dino Donlevy
from Massachusetts
Verified Purchase:Yes
Bought two Window Cams. Easy to set up. I did mine and my gifted camera very quickly. When I showed a neighbor my wonderful view of her entire house across the street, she ordered a Window Cam on the spot so that she will now have a great view of my house and we exchanged access to our cams.
I would recommend this to a friend!
Written by a customer while visiting wyze.com