Customer reviews from wyze.com
Wyze - Window Cam Indoor Plug-in 1080p HD Security Camera with Anti-Glare Design & Upgraded Color Night Vision - White
Average customer rating
4
(116 Reviews)
Rating breakdown 116 reviews
5 Stars
68
4 Stars
16
3 Stars
12
2 Stars
6
1 Star
14
79%of customers recommend this product.
(
73 out of
92)
Customer Reviews for Wyze - Window Cam Indoor Plug-in 1080p HD Security Camera with Anti-Glare Design & Upgraded Color Night Vision - White
Posted by: Rachael
Verified Purchase:Yes
Bought two of these because of non stop people walking their dogs in my yard. Sold as not needing a subscription but it doesn't do much without one. Also unless someone is one or two feet in front of camera you cant make out what they look like. People walk through my yard and camera doesn't detect anything.
No, I would not recommend this to a friend.
Response from wyze.comBy WyzeMaricar, December 14, 2025
Hi there,
We’re sorry to hear about the trouble you’re having with your Wyze Window Cam not consistently detecting people. We completely understand how frustrating that can be, and we’d like to help.
Let’s try a few quick steps to improve motion detection and video performance:
1. Please make sure both the Wyze app and your camera’s firmware are fully up to date.
2. Review detection settings
- Open the Wyze app and go to your camera’s Settings
Tap Detection Settings
Set Motion Sensitivity to High
Tap Detection Zone and temporarily turn it off while testing
These steps often help improve detection, especially in outdoor or high-traffic areas.
If you are still experiencing any issues, please reach out to our Wizards team (https://support.wyze.com/) so we may help out. In the “How can we help?” section, briefly describe your issue and follow the prompts. Our system will then guide you to the best way to get in touch with one of our Support Wizards. Our products come with a 1-year manufacturer's warranty, so if the device is determined to be defective, we will be happy to exchange it for you. Thank you for your patience.
We’re sorry to hear about the trouble you’re having with your Wyze Window Cam not consistently detecting people. We completely understand how frustrating that can be, and we’d like to help.
Let’s try a few quick steps to improve motion detection and video performance:
1. Please make sure both the Wyze app and your camera’s firmware are fully up to date.
2. Review detection settings
- Open the Wyze app and go to your camera’s Settings
Tap Detection Settings
Set Motion Sensitivity to High
Tap Detection Zone and temporarily turn it off while testing
These steps often help improve detection, especially in outdoor or high-traffic areas.
If you are still experiencing any issues, please reach out to our Wizards team (https://support.wyze.com/) so we may help out. In the “How can we help?” section, briefly describe your issue and follow the prompts. Our system will then guide you to the best way to get in touch with one of our Support Wizards. Our products come with a 1-year manufacturer's warranty, so if the device is determined to be defective, we will be happy to exchange it for you. Thank you for your patience.
Written by a customer while visiting wyze.com
Posted by: DrA
Verified Purchase:Yes
Setup was super easy and picture quality is superb
Written by a customer while visiting wyze.com
Posted by: S.l.silver
from phila
Verified Purchase:Yes
good camera clear picture wase of instalation works good
Written by a customer while visiting wyze.com
Posted by: Tom T
from North Las Vegas
Verified Purchase:Yes
Wanted a camera for outdoor coverage but from indoor. This will do the trick but I just need to find an angle mount that fits to help adjust coverage.
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: Mark
Verified Purchase:Yes
Works good and reduces the glare versus sitting on the window casing.
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: Anonymous
from Colorado Springs, Co
Verified Purchase:Yes
Thought I'd give this a try. Easy setup. Provides a great view outside of my windows. Really like the clarity. Lets see how long it lasts.
Written by a customer while visiting wyze.com
Posted by: Anonymous
from Wi
Verified Purchase:Yes
It works. You may need extra Window Cam .window stickers. However you can't buy any.
No, I would not recommend this to a friend.
Written by a customer while visiting wyze.com
Posted by: Verified User
Verified Purchase:Yes
Works surprisingly well (after a struggle with “READY TO CONNECT” a few dozen times…). The microdisk recordings work well also.
I would recommend this to a friend!
Written by a customer while visiting wyze.com