I regret buying all the Wyse camera. Totally useless unless you want triggers on sky, trees and changes of light. Window without subscription is worthless. I wish I could return them.
Response from wyze.comBy Maribeth, Wyze, April 25, 2026
Hi there, we’re sorry to hear about your experience with motion triggers and the value without a subscription. We understand how frustrating that can be. If you have not, please reach out to our Wizards team (https://support.wyze.com/hc/en-us) so we may help diagnose the issue.
Will not work. Refuses to update. Will not record anything. Only allows live viewing without the update.
No, I would not recommend this to a friend.
Response from wyze.comBy WyzeLawrence, April 26, 2026
Hello there! We are sorry to hear about the issue you are experiencing with your Wyze Window Cam. If you are still experiencing any issues, please reach out to our Wizards team (https://support.wyze.com/) so we may help out. You may tap on the Message icon in the bottom right-hand corner of the support site > fill out the questionnaire > choose the way in which you would like to speak with our team. Please include as much information on your issue as possible. Our products come with a 1-year manufacturer warranty, so if the device is determined to be defective we will be happy to exchange it for you. Thank you for your feedback and have a great day!
I really enjoyed how easy it was to install the wise window cam but was disappointed with the quality of the picture as it was highly pixelated. It didn’t have the clarity and clear picture I’ve experienced in previous Wyze cams. I am not sure if it was just this individual cam or indicative of all Wyze window cams
Works well at night.. regular cam 3’s do not show night vision through the glass window like these do. Range of view is smaller than with a regular cam 3 camera
Good compact piece of hardware. Not happy with the limitations on the software without having to subscribe. Pretty much have to subscribe to do anything to make this capable of being a security device
I would recommend this to a friend!
Response from wyze.comBy WyzeJosan, April 30, 2026
Hello! We’re sorry to hear you’re not satisfied with the software limitations—we understand how frustrating that can be.
Please reach out to our Wizards team at https://support.wyze.com/hc/en-us so we can help take a closer look and address your concerns.