Customer reviews from wyze.com
Wyze - Window Cam Indoor Plug-in 1080p HD Security Camera with Anti-Glare Design & Upgraded Color Night Vision - White
Average customer rating
4
(169 Reviews)
Rating breakdown 169 reviews
5 Stars
99
4 Stars
24
3 Stars
18
2 Stars
8
1 Star
20
79%of customers recommend this product.
(
100 out of
127)
Customer Reviews for Wyze - Window Cam Indoor Plug-in 1080p HD Security Camera with Anti-Glare Design & Upgraded Color Night Vision - White
Posted by: Steve
from Moreno Valley, CA
Verified Purchase:Yes
Easy set up, great price, great quality and picture
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: Kim
from Columbus, Ohio
Verified Purchase:Yes
… been stuck for 3 MONTHS trying to update firmware
No, I would not recommend this to a friend.
Response from wyze.comBy Maribeth, Wyze, March 25, 2026
Hi there, we’re sorry to hear you’ve been having such a frustrating experience trying to update the firmware on your Wyze Window Cam, we understand how important it is to keep your device running smoothly.
To help resolve this issue, we recommend trying a few troubleshooting steps: power cycling the camera by unplugging it for 5–10 seconds before plugging it back in, and performing a factory reset (after removing any microSD card) by holding the setup button for about 10 seconds until the status light changes. Then, set up the camera again and attempt the update.
If you have not, please reach out to our Wizards team (https://support.wyze.com/hc/en-us) so we may help diagnose the issue.
We appreciate your patience and feedback, and we’re here to help get this resolved for you!
To help resolve this issue, we recommend trying a few troubleshooting steps: power cycling the camera by unplugging it for 5–10 seconds before plugging it back in, and performing a factory reset (after removing any microSD card) by holding the setup button for about 10 seconds until the status light changes. Then, set up the camera again and attempt the update.
If you have not, please reach out to our Wizards team (https://support.wyze.com/hc/en-us) so we may help diagnose the issue.
We appreciate your patience and feedback, and we’re here to help get this resolved for you!
Written by a customer while visiting wyze.com
Posted by: Tom B
from North Carolina
Verified Purchase:Yes
Very nice product. Works as advertised, easy to install
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: Mlc0903
from Texas
Verified Purchase:Yes
Picture quality is good but it constantly disconnects from my WiFi. I have no issue with other devices on my WiFi so not an issue with my router. Misses lots of events. The mounting tape is hard to remove from the window.
No, I would not recommend this to a friend.
Written by a customer while visiting wyze.com
Posted by: TOM
Verified Purchase:Yes
The picture is very clear but I was expecting more of a doorbell function
I don't see any need for the speaker AND microphone If it doesn't tell me someone is at the door
I don't see any need for the speaker AND microphone If it doesn't tell me someone is at the door
Written by a customer while visiting wyze.com
Posted by: OG
Verified Purchase:Yes
Wzye Window Cam is a real game changer, it has provided a clear picture day and night. I actually purchased two and am very happy with both. I highly recommend this camera as an add on, or stand alone.
Written by a customer while visiting wyze.com
Posted by: Mike
from Illinois
Verified Purchase:Yes
Love the camera. works great, fantastic viewing area
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: Outback Joe
from Lakeview Oregon
Verified Purchase:Yes
I have been using the (my) new Window Cam as a star camera. Yes, I put one in a weather tight box added a domed clear plexi port on top and let it run day and night looking up at the skies. This camera is so sensitive I can track more stars, satellites and aircraft than I can see with just my eyes. So far I have tracked a meteor bursting overhead one early morning. I have one window cam on the front of my home and filmed the northern lights one night so I wondered what would happen if a window cam was pointed at the dark skies we have here in Lakeview Oregon. Thanks for making a fun camera that can be used for some off the wall ideas!
I would recommend this to a friend!
Written by a customer while visiting wyze.com